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I am using Magix Movie Studio 2024. I have recently changed to a new computer with Windows 11. But now using the Magix to create a video appears to slightly different. The play bar has disappeared when I open the video. I need to do more edits,

Movie Studio

2 answers, most recent on 1/20/2026

RE: VIDEO A MODIFIER AVEC LA FONCTION "Effets - couleur, contraste .....

@JeanLouis-WENDLING Hei What is your computer system specification?Please quote the full name of the processor and the graphics card/chipset installed. Google translate:- Bonjour, Quelles sont les caractéristiques de votre ordinateur ? Veuillez

Music Maker

11 answers, most recent on 2/16/2026

RE: No sound

I hope these help. Something I have found - I can download an ASIO driver for my soundcard, (Realtek), but it's for the previous Windows version, (24H2), my computer is 25H2. I was thinking of trying that. Hope I'm not being a nuisance, I

Movie Studio

5 answers, most recent on 2/14/2026

RE: [Closed] No My Products shown in my account

So I have 14 platnuim and want to download it on my new computer. I have the serial number but its not in my products in my account, only 13. I keep telling support this but its like talking to a fence post. They can't understand. I tried to

Movie Studio

14 answers, most recent on 3/26/2026

RE: Hardware Rendering

@Carl-Johansson when was the last time that you cleaned out the dust from everything inside your PC? Or replaced the CPU thermal paste with quality thermal paste? My computer specs are in my Signature below. I built my PC myself. I've been doing

SOUND FORGE

8 answers, most recent on 12/15/2025

RE: sound forge 17 wont open

Many thanks @SP! I had the same crash as OP listed after replacing my older computer and moving my AudioStudio lic to the new machine. Strange that everything was fine on the older machine? But all is happy now and I am back to cleaning up some

SOUND FORGE

4 answers, most recent on 5/11/2026

RE: License for iZotope Plugins

@fbc.dunn Another user couldn't reinstall Sound Forge 18 because of a wrong e-mail address and also waited weeks without responses from Magix support. And then they asked Boris FX support who contacted Magix support for them and the problem was

Music Maker

One answer, on 4/12/2026

saved songs and loops sounds Distortion, krashed, and plays to fast

I have problem with the program.Music Make 2024 Yesterday it worked fine but today all my saved songs sounds distorsed, krashed,broken and songs and sound plays very very fast also the sound in soundloops plays very fast and sound krashed/broken. I

ACID

16 answers, most recent on 4/27/2026

RE: ntdll.dll - ACID doesn’t start

@NappeR It seems to be a general problem. Also Vegas crashes. Acid and Vegas had the same codebase in the past, therefore it's likely caused by the newest Intel

Audio Cleaning Lab

One answer, on 1/23/2026

Compatible with Windows 11?

I have a well used installation disk for Audio Cleaning Lab 2017. I am forced to change my computer soon due to Microsoft ceasing support for Win 10, and am seeking advice whether I can install my well loved Cleaning Lab on my new PC when I get it,

Movie Studio

22 answers, most recent on 4/9/2026

RE: MS re-names every new import to the name of the last saved project!

You mention "computer", then you mention "laptop". Are these two different machines? The program however is renaming every file to "end 1b". I've explained why VDL does this. I do agree that the movie name should not be changed to "end1b". Try a

Movie Studio

6 answers, most recent on 2/7/2026

RE: Background app from Magix

@browj2 Thanks for your succinct explanation John. I also have Photo Manager installed and it was installed in 2022 on my new computer. What makes it load? It was loading at startup via Services - Automatic (Delayed Start). I must admit I've often

Off topic

5 answers, most recent on 2/22/2026

RE: please do not send me the every day messages of offers anymore! Thanks

@Peter-Corstiaans Hello. This isn't Magix customer support but a user forum and we are all users like you. But maybe we can give advice. I assume you see a pop-up message after starting your computer? This appears if you don't opt-out of installing

Movie Studio

One answer, on 12/29/2025

RE: RGB vs YUV

@me_again Hi Andy Probably, however the phrase ' internal processing' is a bit vague and could be interpreted in several ways, eg is this just for preview display, or, worst case scenario, trans-coding to RGB, then back to YUV when

Other products

One answer, on 5/12/2026

[Closed] Vegas Pro 16 & 20 continually malfunction in so many ways

I have been having global problems using Vegas Pro for years. This is both with Windows 10 and 11. It is with both Vegas Pro 16 and 20. I have reinstalled these so many times. It is both with my desktop and laptop computers which have good specs. I

ACID

16 answers, most recent on 4/27/2026

RE: ntdll.dll - ACID doesn’t start

@Szymon-Barabach You can reset the Acid program settings by holding CTRL and SHIFT on your computer keyboard and then starting Acid. Keep holding the keys until a small window appears and asks you to reset the settings Generally, a crash in ntdll

SOUND FORGE

3 answers, most recent on 1/20/2026

RE: Clicks and pops playing audio and audio exported in Sound Forge 17

Hello, thanks for the tip!, at first play it seems to sound correctly now. Strange thing is that it seems to be a tweak for slow computers that cant decompress in real time the compressed audio audio, but my pc is a 285k with 64gb, so would not have

Music Maker

16 answers, most recent on 1/12/2026

RE: Midi keyboard not playing live

@Alex-Kirkwood The lower the buffer the more likely you'll hear clicks and pops due to lost samples. You can get an ASIO capable external USB audio interface which takes over the audio processing from the CPU. This is recommended for music

Music Maker

7 answers, most recent on 12/16/2025

RE: MUSIC MAKER 2026 ULTIMATE did NOT download only Premium did

I had a lot of difficulty trying to get the loops unlimited, because it said I had multiple installations of Music Maker Premium 2026 on my computer. I uninstalled it and then reinstalled it and that finally made it work. I really appreciate

ACID

8 answers, most recent on 2/27/2026

RE: Acid Music Studio 11, Auto update failure.

@stuart-cassie The program is attempting to install an older version of the C++ Redistributables than the one already installed on your system. This will not work. The installer does not seem to recognize that you already have a newer version

Video Pro X

45 answers, most recent on 6/6/2026

RE: DVDs cut don't play

@rickduley Hi Rick Can correct you add to your signature computer spec that the PC has a Nvidia GT 730 GPU. I tested MKV file with the three GPU options I have, ie CPU, UHD630, RTX 2060 and got the following results: CPU and my RTX 2060 :- Video

Movie Studio

11 answers, most recent on 1/12/2026

RE: Video Deluxe 2026 - Access Violation Code - Program Crashes

@SHANE-KOHUT HI Thanks for the feedback, pleased to hear it is now working. I would suggest you put the specification of your computer system including Windows version and program version, see this topic for what is required and please quote

Rescue Your Videotapes!

21 answers, most recent on 3/2/2026

RE: what are correct driver(s) for the "video grabber" K0065 for win11?

@John-Wurm Hi Assuming you turned on the 2 options mentioned by @SP. above, ie Allow desktop apps to access your Camera/Microphone ? The Camera setting is shown below and the Microphone setting is the similar. Are you logging on to the computer

Music Maker

16 answers, most recent on 1/12/2026

RE: Midi keyboard not playing live

@Alex-Kirkwood The lower the buffer the more likely you'll hear clicks and pops due to lost samples. You can get an ASIO capable external USB audio interface which takes over the audio processing from the CPU. This is recommended for music