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  • Movie Studio
    No answers, created on 2/3/2026
    Video deluxe 2026 Text to Speech Box not opening
    I am using subscription to Video deluxe 2026 Premium. Trying to use Text-to-Speech. Open the Magix Hub and login. I see Text-to Speech under My Hub benfits. I choose the get more and bought credits. But I can't open the dialogue box to enter the
  • Video Pro X
    No answers, created on 2/3/2026
    VPX17 S/W Update 23.0.1.316 Loaded With Bugs~!
    Magix auto-update for Video Pro x17 from functional version 23.0.1.269 to version 23.0.1.316 resulted in me uninstalling the software and reinstalling my original purchase version 23.0.1.269. Reasons: 1) Startup dialog box no longer shows working
  • Music Maker
    2 answers, most recent on 6/3/2026
    Loops Unlimited Not Syncing to Music Maker
    I recently purchased a monthly subscription to Loops Unlimited. The service was not syncing to Music Maker completely. After a lot of different attempts at fixing it, I unsubscribed. However, Magix claims I can use the service with full
  • Movie Studio
    13 answers, most recent on 3/21/2026
    RE: MAGIX Video deluxe 2026 Premium - time line list
    @idd-2016 Hi Thanks for the hint, however, that is not what I was asking @browj2. In my previous post, you will see that I am already in the EDL dialogue and the Video and Audio options panes appear to be truncated. Does your dialogue show more than
  • Movie Studio
    14 answers, most recent on 3/19/2026
    RE: Separating Audio Tracks Video deluxe 2026 premium
    I need both of my audio tracks to have their own tracks. I'm trying to eliminate the need of swapping between my audio tracks constantly. @browj2 As you say 'We aren't sure what the OP has'.Reading this thread everybody has jumped to the conclusion
  • Movie Studio
    5 answers, most recent on 4/18/2026
    RE: LOSS OF OF PLAY BACK BAR.
    @Steve-Smith Hi Steve We need more information:- The specification of your computer system, see this topic for what is required and please quote processor and graphics card make/model in full, and also what monitor/screen resolution(s) you are
  • Movie Studio
    22 answers, most recent on 4/9/2026
    RE: MS re-names every new import to the name of the last saved project!
    This bug as started occuring, yet again! -_-I have attached screenshots showing it:As stated in my original post...There is no such file in existence on my computer named "end 1b".That was the name I assigned to project which I saved via MS, 3-days
  • Off topic
    40 answers, most recent on 1/26/2026
    RE: [Closed] Does Magix have customer support?
    @johnebaker Unfortunately that isn’t the problem. There are no purchase confirmation emails, as it looks like the transaction never completed on the Magix website’s end. It doesn’t show the purchase anywhere in my Magix account area, yet the PayPal
  • Movie Studio
    11 answers, most recent on 1/12/2026
    RE: Video Deluxe 2026 - Access Violation Code - Program Crashes
    @SHANE-KOHUT Welcome to the Magix user to user forums. Your screenshot shows that the error is being caused by a problem with "ntdll.dll" which is a Windows core file, so not a problem with VdL directly. You need to have your Windows installation
  • Movie Studio
    11 answers, most recent on 1/12/2026
    RE: Video Deluxe 2026 - Access Violation Code - Program Crashes
    @SHANE-KOHUT Welcome to the Magix user to user forums. Your screenshot shows that the error is being caused by a problem with "ntdll.dll" which is a Windows core file, so not a problem with VdL directly. You need to have your Windows installation
  • Movie Studio
    13 answers, most recent on 3/21/2026
    RE: MAGIX Video deluxe 2026 Premium - time line list
    @johnebaker Hi John EB, You had me worried there. I was wondering what those files were. I used the handover method; have never used the mixdown. Here is the first part of the EDL file for my latest tutorial on masking, starting from the number of
  • SOUND FORGE
    15 answers, most recent on 3/29/2026
    RE: Error Message -24
    Hi @Darryl-Mason, you might try deactivating and reactivating Sound ForgeYou can access this via the MAGIX Service Center.- Log in to your Magix account using the email address and password you used when SF was initially registered- Click on "My
  • Photo & Graphic Designer
    7 answers, most recent on 5/6/2026
    Cannot install my software on a new machine - no response to ticket
    [Ticket#2026041617000679] I have been a loyal client since the early 1990’s when Xara was Corel Draw and have regularly updated my version (I have a collectors pile of CD’s in my drawer) however, I am currently faced with a dilemma …. My Laptop was
  • Movie Studio
    32 answers, most recent on 4/2/2026
    RE: Export quality from RTX Ti3060 far inferior to UHD770
    All, I've uploaded a folder to Google Drive containing two files showing the issue. It's not really noticeable on my 60Hz monitor but on my TV (2019 LG LED, 200Hz refresh rate) the jerkiness problem is obvious. Another thing I've noticed: when I
  • Movie Studio
    12 answers, most recent on 5/1/2026
    RE: Have downloaded Magix video de luxe 2026
    Jeff, thanks for the help, much appreciated. Yes, I have disabled the antivirus and also the firewall. Strangely, the problem occurred when I downloaded the latest X version, which did download, except that the pictures were blacked out, only a few
  • Music Maker
    20 answers, most recent on 1/28/2026
    RE: Music Maker update 33.1.1.19
    You can view your currently installed version and trigger the download and installation for available updates in the start dialog of the software. My current version shows 32.1.0.18 on both the start screen and help > About. When I use "Update
  • Photostory
    13 answers, most recent on 4/18/2026
    RE: zoom in templates
    @beck3157 Hi, Make sure that you are looking under fx and not templates. Have also uninstalled and reinstalled it, Do not do this unless instructed to do so as a last resort. The effects that you are looking for are installed with the additional
  • SOUND FORGE
    7 answers, most recent on 1/31/2026
    RE: Can't save sound recordings from vinyl rsestoration tool as mp3
    This a repeat request for assistance. I am using Sound Forge Audio Studio 17, which I purchased a few weeks ago, to digitze my cassettes and LPs. I recorded a 90 minute cassette, and followed the instructions from the vinyl restoration tool. I used
  • Movie Studio
    22 answers, most recent on 4/9/2026
    RE: MS re-names every new import to the name of the last saved project!
    @Apollo89x I can safely say... no it doesn't. For any of my new projects, the program OFFERS a new name of the current date. I can then put in whatever name I like. It does not offer me the name of the old project. It would help if you could do a
  • SOUND FORGE
    2 answers, most recent on 2/27/2026
    RE: SF v18 Script to add more silence between every other phrase?
    I found a solution. Here's the script in case it is useful for anyone else (Minimum word distance of 600 ms seems best): /* ============================================================================ * Script Name: Create Regions From
  • Movie Studio
    16 answers, most recent on 12/23/2025
    RE: No video only sound
    @Odd-Aagesen I have hundreds of short DV Avi's created with my Sony DV camera and the mediafiles of a few random ones are identical to your mediafile EXCEPT mine for some reason under VIDEO shows Encoder Settings (I don't think this is important)
  • Movie Studio
    5 answers, most recent on 2/23/2026
    Incorrect frame rate on AVI output, incorrect display of frame
    The AVI output uses a lossless compressed codec by default. I have videos in the standard US format 23.976 (24000/1001) But on output I can only coerce it to (23976/1000) which causes problems when matching videos after using other programs on the
  • Movie Studio
    2 answers, most recent on 2/14/2026
    Audio problem with Magix MEP 2015 plus
    I have lots of footage using HD camera with 5.1 surround sound in AC-3 format. I used to edit this with no problems, until I got a new PC with Window 11 and reinstalled MEP 2015. When I try to load this footage to the timeline it says I need a free
  • Movie Studio
    11 answers, most recent on 3/22/2026
    RE: Cleaning a really poor quality video
    @CubeAce, Thanks Ray. The varying contrasts and occasional rolling shutter effect are quite easily be removed or at least well subdued by Neat Video and a couple of NewBlues; the clip presented has no effects added at all. The pin sharp horizontal
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