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@David-Rees Does this problem happen with any WAV file? For example, if you create a new file and fill it with the noise generator, does changing the bit depth also cause the volume to deteriorate? If other files aren't effected, maybe it has

Movie Studio

5 answers, most recent on 2/14/2026

RE: [Closed] No My Products shown in my account

So I have 14 platnuim and want to download it on my new computer. I have the serial number but its not in my products in my account, only 13. I keep telling support this but its like talking to a fence post. They can't understand. I tried to

SOUND FORGE

8 answers, most recent on 12/15/2025

RE: sound forge 17 wont open

Many thanks @SP! I had the same crash as OP listed after replacing my older computer and moving my AudioStudio lic to the new machine. Strange that everything was fine on the older machine? But all is happy now and I am back to cleaning up some

Video Pro X

3 answers, most recent on 3/27/2026

RE: Program Settings irritations

@browj2 Hi John . . . . "Skip this window on start." . . . . This skips the window on start, going straight to a new empty timeline. @John-Elmer Turn the above option on, then use the option indicated below to go direct to the root project folder a

SOUND FORGE

9 answers, most recent on 6/4/2026

RE: Is this the end of Sound Forge?

@WhyB Sound Forge Version 12 works well. It is the version I continue to use, even though it lacks modern features such as ARA. Should Boris FX fix the remaining bugs in Sound Forge 2026, I will likely upgrade. However, since the company is

SOUND FORGE

8 answers, most recent on 1/26/2026

RE: Non functioning Sound Forge / no response from support

@Rod-Devonshire You can update the ticket by simply answering the e-mail you received, just make sure the ticket number in the subject stays unchanged. We had some news regarding the development of the support problems, see here:

SOUND FORGE

11 answers, most recent on 4/14/2026

RE: Welcome window keeps popping up on startup

@mary-o There should be an option in the hidden Internal preferences tab where you can enable/disable whether each audio file is opened in a new instance of Sound Forge. - go to the 'Options' menu - hold 'Shift' key and select 'Preferences' - select

Other products

2 answers, most recent on 3/16/2026

RE: Magix Photo Manager hangs up

@Edward-Grant Hi We need more information:- Which version of Photo Manager (PM) are you using? Was PM working before the error message popped up, or is this a new install? If the program was working, what changed on the computer, eg Windows

Movie Studio

4 answers, most recent on 1/14/2026

magix video delux 2014

I have the Magix Video Deluxe 2014 Plus version, but now I want the 2026 version. Can I upgrade to Video Deluxe 2026 Plus? Or do I have to purchase a new Video Deluxe 2026 Plus? Magix Video Deluxe 2014 still has the P2 serial number,and Video Deluxe

Movie Studio

46 answers, most recent on 1/28/2026

RE: BEWARE Latest Nvidia GTX 591.44 Drivers

Hi everyone I cannot reproduce any difference in the 'jerkiness' between the older NV driver 581.80 and the latest 591.86.. Test conditions:- Source video 50 fps HEVC (h.265) 4K UHD 3840 x 2160 px Video has a fast pan, right to left. Exporting as

Movie Studio

32 answers, most recent on 4/2/2026

RE: Export quality from RTX Ti3060 far inferior to UHD770

Hi Everyone Magix has dropped a new update to VDL 2026 and VPX 17 .318 Fixed: Export issues when using the latest NVIDIA graphics drivers. Added: Missing localizations have been added. Installed and tested with Als drone clip - smooth as silk at

Movie Studio

4 answers, most recent on 4/30/2026

RE: Premium Content

@M-J-S Hi, What email address was the "voucher" sent to? It is in the email that you received with the purchase of Video Deluxe, that contains the serial number for VDL, and a link to download VDL and its manual. Scroll down, the Coupon code should

Movie Studio

31 answers, most recent on 4/16/2026

RE: Video deluxe 2026

Hi Al Updated new 'silent video uploaded, my apologies to anyone who has already seen the noisy video @CubeAce thanks for the heads up. . . . . no description is put onto the timeline object; . . . The description takes a few seconds to appear after

Audio Cleaning Lab

One answer, on 1/23/2026

Compatible with Windows 11?

I have a well used installation disk for Audio Cleaning Lab 2017. I am forced to change my computer soon due to Microsoft ceasing support for Win 10, and am seeking advice whether I can install my well loved Cleaning Lab on my new PC when I get it,

Movie Studio

One answer, on 1/17/2026

[Closed] Stopped working. Reinstalled and now won't take Activation code

Had for years Movie Studio Platinum. Used many times. New computer it was installed, but after one time it suddenly stopped. Even restarting computer did not fix so had to uninstall. In attempt to re-install it will take the S/N but authentication

Movie Studio

46 answers, most recent on 1/28/2026

RE: BEWARE Latest Nvidia GTX 591.44 Drivers

Greetings all, If you don't already know there's a new driver issued by Nvidia:- GeForce Game Ready Driver - WHQL Driver Version: 591.86 - Release Date: 2026 January 27 Comments appear to be that there's no difference or improvement with this driver

Movie Studio

2 answers, most recent on 1/11/2026

Reactivation problems

Hi I have 3 Magix Movie Studio programs namely 2021, 2023 and 2025 My main hard drive (Drive C) just broke down, and after installing a new Hard drive and the the Magix programs I'm not able to register them. I get a message that stated that the

Rescue Your Videotapes!

21 answers, most recent on 3/2/2026

RE: what are correct driver(s) for the "video grabber" K0065 for win11?

@John-Wurm If you see a preview you are basically good to go. Have you tried to record with another software, for example OBS https://obsproject.com/ or the new trial version of Magix Video Deluxe or Magix Vegas? Maybe the software version of Rescue

Movie Studio

6 answers, most recent on 2/7/2026

RE: Background app from Magix

@browj2 Thanks for your succinct explanation John. I also have Photo Manager installed and it was installed in 2022 on my new computer. What makes it load? It was loading at startup via Services - Automatic (Delayed Start). I must admit I've often

Samplitude

7 answers, most recent on 3/31/2026

RE: CC control of VST within Samplitude Pro X7

Yes, that plug-in does have that Receive MIDI option and I tried that as well. Lost track of everything I've been trying. Have a query floating about in Line6's world. There are LIne6 discussions of difficulties with MIDI control of that Native app

Movie Studio

3 answers, most recent on 5/13/2026

Nvidia and VDL2026+

Greetings, I'm rapidly coming to the conclusion that VDL 2027 is on the horizon for two reasons:- 1) Historically new versions come out end of May beginning of June, and 2) I always seem to receive a regular stream of emails strongly suggesting I

Rescue Your Videotapes!

21 answers, most recent on 3/2/2026

RE: what are correct driver(s) for the "video grabber" K0065 for win11?

Thank you SP, you were correct the premium version was needed, after another hour I am able to see the video on the computer screen. The new problem is that when I click on "transfer video to computer" the video freezes and nothing more happens.

Music Maker

8 answers, most recent on 12/30/2025

RE: Soundpool problem

@playwithme Your post here has been hidden since you are asking a question totally unrelated to the one asked by @Tony-Kovac. Please do not hijack another user's thread in this way but rather create a new thread with full details of your system

Movie Edit Now

One answer, on 2/28/2026

Activation of HVEC-Codec Feature

Hi all, I had this activated on a previous computer. I've a video from an iphone that I want to edit. It's probably the first time doing it on a new PC. It says I need to activate the HVEC-Codec. I had the orginal order number and it had the