• Movie Studio

  22 answers, most recent on 4/9/2026

  MS re-names every new import to the name of the last saved project!
  2 days ago I saved a project via Magix, to re-open & finish editing later.I finished this project yesterday | So exported the finished video | And then also deleted the "project" file off my computer.However when I import new video footage today
• Movie Studio

  7 answers, most recent on 2/20/2026

  RE: Crashing in Windows 10
  @Mike-Edmonston Hi Are you creating or intend to create Blu-ray discs with the software? If so then there is a 'compatibility issue' with hardware acceleration encoding of AVCHD Interlaced video on Nvidia GPUs which support NVENC eg the GTX 10xx
• Movie Studio

  32 answers, most recent on 4/2/2026

  RE: Export quality from RTX Ti3060 far inferior to UHD770
  The saga continues... Definitely something odd with the 3060 exports (2720x1530 and 3840x2160 at various bitrates and also tried the UHD 5994 preset) on my TV (LG "4K"/UHD smart). I've made up a 1min 42 sec video of some drone footage with a
• ACID

  One answer, on 6/8/2026

  RE: Error -2147163964 Acid Pro 11
  @Paul-Morjanoff This is often a problem with Microsoft .NET or the Microsoft Visual C++ Redistributables. To install Microsoft .NET 3.5 Runtimes or earlier versions click on the Windows Start button and type Turn Windows Features on and off. While
• Movie Studio

  16 answers, most recent on 12/23/2025

  RE: No video only sound
  @Odd-Aagesen Hi Please confirm what the Windows 10 pc CPU is - Intel or AMD? . . . . open the AVI files with windows mediaplayer on a widows 10 computer, no problem everything OK. . . . Odd . . . .   Media Player being able to play the files on the
• SOUND FORGE

  5 answers, most recent on 12/17/2025

  RE: Use of 'Record Output'
  @Kent-Birge Are you using a dedicated sound card or just the computer's built-in audio device? Open the Windows sound settings. To do this, hold down the Windows key and press R. In the Run dialog box, type mmsys.cpl and press Enter. The Sound
• Other products

  32 answers, most recent on 5/30/2026

  RE: HOW TO CONTACT SUPPORT VIA EMAIL OR PHONE PLEASE
  @rose-h Welcome to the Magix user to user forums, so not any contact for Magix staff, and there is no phone number either, sorry. I believe the last version of Sound Forge Audio Studio was version 17, but this seems to not be available direct from
• SOUND FORGE

  2 answers, most recent on 5/6/2026

  SF Audio Studio 10 won't finish install.
  I got a new computer and have had one hell of a time trying to get SF reinstalled in this new system. I've only today found out about the whole Sony to Magix swap, but was under the impression my software would still work. I tried installing as a
• Rescue Your Videotapes!

  21 answers, most recent on 3/2/2026

  RE: what are correct driver(s) for the "video grabber" K0065 for win11?
  @John-Wurm Ok, this folder should be fine. Which version of the Magix Rescue Your Video Tapes version do you have? If it's an older version it might help to make a right click on the desktop icon and then on Properties. In the properties you can
• Movie Studio

  16 answers, most recent on 12/23/2025

  RE: No video only sound
  Hi I have changed the 3 videooption to CPU with no sucess. Mu computer: ASUS Vivobook S15 Windows 11home ver 25 H2 (26.200.7462) Processor: Snapdragon(R) x Plus-X1P42100 Qualcom(R) Oryon(TM) CPU 3244Mhz Display/grafikk: Qualcom(R) Adreno(+M)
• Photostory

  15 answers, most recent on 1/28/2026

  RE: 2026 Manual doesn't agree with program - Split Photostory, etc.
  Re your comment above, I have another problem. The Sony DVD-R disk I burned, that I mentioned above, the AVCHD, doesn't play back on my home BlueRay player. I get the main menu screen with the two story lines switchable and it looks great in HD.
• Other products

  4 answers, most recent on 12/20/2025

  RE: Strange error message with Photo Manager Deluxe
  @Linda-Lawson Hi . . . . WINDOWS 11 25H2 . . . . Are you logging into the computer with a Microsoft account? If so, it is likely that your Documents folder and 2 others are synced to, and using, OneDrive as 'backup' storage, and this may be causing
• Movie Studio

  22 answers, most recent on 4/9/2026

  RE: MS re-names every new import to the name of the last saved project!
  @Apollo89x Interesting result, congratulations; the issue is now fixed just by uninstalling and then re-installing the program. That's fair enough, I understand the reasoning behind that but I am a little confused. You say "The issue was a technical
• Movie Studio

  11 answers, most recent on 1/20/2026

  RE: VDL 2026 Patch 316 - Had to deactivate then reactivate the same PC
  @AAProds, @CubeAce Hi Al, Ray . . . . trying to install the program on too many computers and that I had to deactivate one of them. I had the same, the good thing is you do not have to shutdown the program to log in to your account, the dialog takes
• ACID

  5 answers, most recent on 4/3/2026

  RE: ACID Pro will not launch
  @G.K.G. Because you have Sound Forge Audio Studio installed you definitely also have the Magix Low Latency ASIO driver on your system. This is an old version of ASIO4ALL and on certain modern Windows versions, it can become unstable. I recommend you
• Movie Studio

  4 answers, most recent on 1/12/2026

  RE: cannot register
  @Target901 As @browj2 has pointed out, my reply, written in 2022, was to a post made by @leon-Shargel, who has never posted any reply at any time since then! If you also have an account in the name of @leon-Shargel this is not allowed in the
• Music Maker

  2 answers, most recent on 6/3/2026

  Loops Unlimited Not Syncing to Music Maker
  I recently purchased a monthly subscription to Loops Unlimited. The service was not syncing to Music Maker completely. After a lot of different attempts at fixing it, I unsubscribed. However, Magix claims I can use the service with full
• Music Maker

  6 answers, most recent on 4/3/2026

  RE: Wont start
  @David-Pook Hi Did you try a full Restart, not Shutdown, of the computer? If this does not work then. . . . . So i uninstalled it, re-installed it and still it wont start. . . . This can compound the issue you are having unless you did a full
• ACID

  11 answers, most recent on 12/30/2025

  RE: [Closed] DLM manager fails to load on installation, so no built in plugins
  @Andrew-Goode Hi . . . . I've now upgraded to Windows 11 Home 25h2 . . . . That may have made matters worse, especially if you are logging in with a Microsoft account. You may have OneDrive activated and syncing your Documents, Desktop and Music
• SOUND FORGE

  4 answers, most recent on 2/1/2026

  RE: Extraction de pistes CD
  @Daniel-AUMIOT Voici deux points à vérifier. Premièrement, assurez-vous de ne pas enregistrer de fichiers dans un dossier synchronisé avec OneDrive. Windows tentera de les télécharger automatiquement sur le cloud, ce qui peut entraîner des
• Video Pro X

  4 answers, most recent on 5/28/2026

  RE: Video Pro X17 stuck at "Initializing movie"
  @wilkoryte Hi Try the following: Arrange the program interface as you want it to be  Select Window, Windows arrangement, Save, give the layout a name and save it.  Restart VPX. If the issue persists we need more information: Computer
• Off topic

  160 answers, most recent 10 hours ago

  RE: Magix support has not responded to support tickets for months
  I'm really sorry I purchased Vegas Pro 23. First I had a problem with trying to make a title page. I contacted support and they sent me an email to say that "We sent your inquiry to Joe Blow" Well Joe Blow never did reply! Next problem was the help
• Off topic

  160 answers, most recent 10 hours ago

  RE: Magix support has not responded to support tickets for months
  @Frank-Pietrantoni9884 Hi Frank, We're off-topic here, but: In your first post, you mentioned that it was your "desire to upgrade to Vegas Pro 23" which, I presume, you are already using a version of Vegas. If it's Vegas 22, then you have the EULA
• Photostory

  17 answers, most recent Yesterday

  RE: Unable to start Photostory de luxe 2025 and 2026 after changing comput
  @bdesha Hi . . . . Reinstalled Photostory in a process which went smoothly without any errors and overcoming the freeze at start of the program . . . . We are making making progress . . . . I have quitted OneDrive temporarily . . . . . Temporarily