• Off topic

  159 answers, most recent 5 hours ago

  RE: Magix support has not responded to support tickets for months
  @Steve-Jones3743 @PATIENT-X advised that Having an attitude to the Moderators gets you nowhere. I can only reiterate that, and remind you that, according to the Community rules (to be found in the footer of any forum page), especially #1 and #7,
• Off topic

  159 answers, most recent 5 hours ago

  RE: Magix support has not responded to support tickets for months
  @Michael-McNeil Hi I did create a pinned post for all to see of BorisFx taking over new ownership of said software packages here. As @SP. has stated this is a user to user forum, there is no support here. As per Community Rules please be reminded to
• Rescue Your Videotapes!

  21 answers, most recent on 3/2/2026

  RE: what are correct driver(s) for the "video grabber" K0065 for win11?
  Indeed, I have the K00065 and the driver that was recommended in earlier posts, and I can see the video playing in the screen of the laptop when I start the video player. BUT when I press the '"Save to Computer" (or what ever the instructional
• Movie Edit Now

  5 answers, most recent on 3/28/2026

  RE: Video Deluxe 2026 Premium - Activating the AC3 5.1 Codec and Other Opt
  @Walter-Amaral A sua publicação neste tópico foi ocultada por ser irrelevante para a pergunta original. Por favor, não desvie o assunto do tópico de outro utilizador desta forma. Em vez disso, crie um novo tópico, especificando claramente sobre que
• Video Pro X

  2 answers, most recent on 3/6/2026

  RE: DOSNT WORK AT ALL CRASH CRASH CRASH
  @Tim-Franks Hi As @SP. has suggested, if you would like help to determine what the issue is and possible fix, then in addition to the Reliability monitor information, we need more information, The specification of your computer system including
• Other products

  2 answers, most recent on 4/26/2026

  Downgrade Magix Vegas Pro 23 to Magix Vegas Pro 22.
  Hello. i'm posting here because after 2 weeks and 2 tickets i'm asking if it's possible to downgrade my Vegas Pro 23 version into vegas pro 22 version?   23 is unusuable. 22 looks pretty better. and i won't pay 150$ for an update to BorisFX Vegas
• Movie Studio

  16 answers, most recent on 4/26/2026

  RE: GL Transitions ?
  @idd-2016 I've had Spicemaster since old Adobe 6 days. @browj2 Vegas has slightly over 61 built in GL Transitions. There are more than 120 on the site. Some of the transitions on the website are basic and can be done with built in transitions in
• Movie Studio

  16 answers, most recent on 2/25/2026

  RE: Can't get Red Text
  @KJS-LES Hi . . . . the color in the Text selection box is MUCH REDDER than it looks here. Can't see the yellow outline either . . . . Looking at the image you posted, the colours are somewhat off, in the Preview Monitor, the program panes appear to
• Movie Studio

  10 answers, most recent on 5/23/2026

  RE: Video Deluxe 2026 premium
  @Steven-Wooten Hi Please use the abbreviation VDL for the product name. Are you logging in to the computer using a Microsoft account? If so, and OneDrive is active and syncing your documents to the cloud, then as a minimum you need to stop OneDrive
• Movie Studio

  3 answers, most recent on 5/28/2026

  Seems to be a codec problem
  I'm trying to edit some video sourced from my Canon Legria HF R66 movie camera. I had nor problem editing MP4 files from this camera with previous version of Magix. I think it has worked with the current version, but not sure. The symptom is sound
• ACID

  3 answers, most recent on 12/27/2025

  RE: Music Studio Error 24
  @gerald-angiari Votre message a été masqué car il n'est pas pertinent par rapport au sujet de cette discussion. Veuillez créer une nouvelle discussion en précisant exactement quels produits Magix vous possédez. Merci. JeffModérateur du forum   Your
• Other products

  2 answers, most recent on 2/12/2026

  RE: [Closed] Reuse another License from my original computer
  @MARCELO-MOREIRADOSSANTOS  I recommend you edit your post and remove your personal information, because this is public user forum. Your Vegas registration is bound to your Magix customer account. If you enter a different e-mail address than
• Audio Cleaning Lab

  One answer, on 3/28/2026

  RE: Cannot install Magix Audio Cleanic 2014
  @Christophe-BOUTONNET Please edit your post and remove your private information. This is a public user forum and we are all users like you and no Magix support staff is active here. You need to ask support at infoservice@magix.net for a direct
• Off topic

  2 answers, most recent on 12/21/2025

  RE: [Closed] Transfer my account Selling: SF Pro 18, Acid pro 11, and Vegas Pro 22
  @RHRead Hi While the EULA's for the software allows such sale/transfer, after notifying Magix of the intent to resell the product and de-activation of the products from your Magix account, Community rule no. 5 ie. ... Use of the community
• Off topic

  10 answers, most recent on 2/6/2026

  RE: Geen valideringscode ontvangen
  I purchased VDL 2026 Plus on DVD, I received an email confirming my order.I received the DVD on my post adres with invoice.The serial number is on the back of the DVD case and on the invoice.I didn't receive an email with another serial number (P3).
• Music Maker

  7 answers, most recent on 12/16/2025

  MUSIC MAKER 2026 ULTIMATE did NOT download only Premium did
  I purchased Magix Music Maker 2026 (ULTIMATE) but It only sent me the link to download the premium version. I was also supposed to get access to ALL loops but this is not happening. I have already installed the premium so I need to know how to get
• Movie Studio

  32 answers, most recent on 4/2/2026

  RE: Export quality from RTX Ti3060 far inferior to UHD770
  @Marc-Goder @vdl-user-v19 G'day, interesting, thanks for that. My situation: -VDL is at version 316 (no updates available) -I'm using the NVidia 581.80 driver you referred Andy to in this post. -HEVC on the 3060 does indeed export nice and smoothly,
• Off topic

  159 answers, most recent 5 hours ago

  RE: Magix support has not responded to support tickets for months
  @Steve-Jones3743 I feel this is going around in circles, I have stated what you should know and that it is now in the hands of Magix. We Moderators cannot twist their arm or make any demands, the full power and future of Magix lies within the
• SOUND FORGE

  7 answers, most recent on 3/13/2026

  RE: Sound Forge Audio Studio 17
  @Rod-Devonshire Perhaps there are some left over folders from the previous install that I need to delete  That is almost certainly correct, unfortunately! As a first step to try to resolve this I would suggest reading and following the M$ advice on
• Off topic

  One answer, on 1/18/2026

  RE: [Closed] I am not able to purchase DVD Architect 7.O
  @Giuseppe-Mendola Hi I have removed your email address from your comment. Please do not post private/confidential information, eg contact details, serial or order numbers etc. The forum which is a public forum open to anyone. DVD Architect is no
• Rescue Your Videotapes!

  4 answers, most recent on 4/10/2026

  RE: je n'ai pas recç mon numéro de serie pour enregistrer mon logiciel
  @BRUNO-PACELAT Puisque votre article est encore dans sa boîte, veuillez consulter ce message d'assistance : https://www.magix.info/us/support/?question=349256&category=0&title=how-can-i-redeem-the-voucher-code-for-my-box-version. Il explique
• Off topic

  159 answers, most recent 5 hours ago

  RE: Magix support has not responded to support tickets for months
  @Steve-Jones3743 as of 2025, OVHcloud has taken over as the Host for Magix As both John and I have pointed out to you, OVHCloud is now the host for what used to be known as "Magix Online World". This is completely different to Magix support, sales
• Off topic

  159 answers, most recent 5 hours ago

  RE: Magix support has not responded to support tickets for months
  @Steve-Jones3743 The information you've just posted refers to the hosting of users web sites previously hosted by Magix as part of their Magix Online service, i.e., they created their sites using either Magix or Xara web designer products and then
• Video Pro X

  9 answers, most recent on 1/22/2026

  RE: Access violation error n NTDLL,dll
  @rob1200 HI . . . . RTX version is 591.59 . . . . As there is no mention of a fix for the issues encountered with the 591.44 driver issue I would suggest you roll back to driver version 581.80. Are the UHD 770 drivers up to date, the latest version