Search the MAGIX Community for tutorials, questions and solutions as well as for forum members

Video Pro X
175 answers, most recent on 5/27/2026
RE: Video Pro X16 - New Features and Bug Repairs

I have now tried 1 hour to find way to paste Video effects (Color temperature and Gradation curve) to my sports highlights video... Every time it will mess SPR...All videos are recorded with DJI Osmo Action 5 Pro.It's right now impossible to use

Movie Studio
13 answers, most recent on 5/15/2026
RE: MMS 2025: New AI Effects

@browj2 Hi John I have tested both RTX and iGPU exports with an 11 min 31s long Project in VPX 17, set up as you described above. The RTX export concluded with no crash, or error messages and played correctly.to the end. The iGPU rendered exported

Off topic
162 answers, most recent 11 hours ago
RE: Magix support has not responded to support tickets for months

I bougth the MAGIX software "Reque your video's" in February, paid the order, received an Invoice with status PAID. And since then nothing received. Tried many many times to get into contact with support, Sales, Vegas, but every time I get an answer

Other products
20 answers, most recent on 5/27/2026
RE: Independence Pro 3.3

It seemed to start when I updated Avid software and Eucon about a year ago. Avid was no help at all and blamed it on the VSTi. This would not be a problem if I could use MAGIX engine to run the VSTi. In fact the Independence Library and the Candy

Movie Studio
3 answers, most recent on 5/13/2026
RE: Nvidia and VDL2026+

@me_again Hi Andy I am running current patch versions on VDL 2026 and VPX 17 with driver 596.21 on both PC and Laptop with none of the previous issues with judder etc,. The current version for my RTX is 596.49 however there have been no changes,

Photostory
No answers, created on 5/28/2026
Voucher credit

Where and how can I use my credits for voucher hub services. I assumed it was for like additional backgrounds, transitions etc.

Other products
One answer, on 5/15/2026
RE: Unlimited Loops on Magix music 2025

@zionism Some users reported that it helps to disable the activation of the program via the Help menu and to reactivate it.

Photostory
17 answers, most recent on 6/9/2026
RE: Unable to start Photostory de luxe 2025 and 2026 after changing comput

@bdesha Hi . . . . Reinstalled Photostory in a process which went smoothly without any errors and overcoming the freeze at start of the program . . . . We are making making progress . . . . I have quitted OneDrive temporarily . . . . . Temporarily

Off topic
7 answers, most recent on 6/8/2026
RE: [Closed] Magix canceled my subscription after accepting my payment.

@Grummulthrus There was a large e-mail campaign that all those products switched over to Boris FX. I got a lot of mails from Magix and Boris FX about this. Of course, if you disabled all newsletters, you might not have received anything. If

Music Maker
8 answers, most recent on 5/30/2026
RE: Licence Document

@Ward-Ron So, I am able to create a Licence Document with the Game Dev who brought the Track I made using MMM ? As @SP. advised, the only way you can check whether this is possible is to contact infoservice@magix.net and ask for a definitive answer.

Other products
32 answers, most recent on 5/30/2026
RE: HOW TO CONTACT SUPPORT VIA EMAIL OR PHONE PLEASE

Jeff, I have Vegas Pro v. 18 and 19. Last year, one payment renewed both of them. Does this Boris suggestion seem like it's correct?

Photostory
17 answers, most recent on 6/9/2026
RE: Unable to start Photostory de luxe 2025 and 2026 after changing comput

Hi, Both the 2025 and trial 2026 versions resulted in Error in module ntdll.dll when run in Administrator mode. Regards, Baska

ACID
No answers, created Yesterday
MAGIX Acid + Amigo VST = MIDI not working

Hello, I recently bought the awesome Amigo VST (it's a sampler chopper that looks like it is from the Amiga days)https://potenzadsp.com/plugins/amigo/But I can't get it to work with Acid. It loads fine and when I use the in-app sample browser the

ACID
4 answers, most recent on 5/19/2026
RE: Acid Pro 7.0

Where can i download my acid pro 7.0 I use to goto to Sony media software I paid my hard earned money for it and now i can not download

Music Maker
One answer, on 5/31/2026
RE: Do we have an AI program like ACE or Suno music maker or arrangeger?

@Siah You can try Ace-Step or Heartmula. Both are free and can run locally on your computer, although they have not the same sound quality level as Suno or Ace Studio.

Other products
32 answers, most recent on 5/30/2026
RE: HOW TO CONTACT SUPPORT VIA EMAIL OR PHONE PLEASE

@Michael-Schmidt6033 Yes, as this post confirms, BorisFX now owns SoundForge. However, I note you list Sound Forge v 18 and 19. These are versions produced by Magix so it seems you do need to contact them! (I admit I was not aware that it was

Movie Studio
3 answers, most recent on 5/13/2026
Nvidia and VDL2026+

Greetings, I'm rapidly coming to the conclusion that VDL 2027 is on the horizon for two reasons:- 1) Historically new versions come out end of May beginning of June, and 2) I always seem to receive a regular stream of emails strongly suggesting I

Video Pro X
45 answers, most recent on 6/6/2026
RE: DVDs cut don't play

@rickduley Hi Rick . . . . Blu-Ray. I thought it had gone the way of VHS . . . . Not yet, it is still quite popular, however there are fewer BD Burner and disc manufacturers. DVD's are nearly on the extinction list, the low resolution of 720 x 576

Video Pro X
175 answers, most recent on 5/27/2026
RE: Video Pro X16 - New Features and Bug Repairs

Without a small sample video and the same steps you use, along with your computer specs, it is sort of hard to give a "yes, me too" or a "no, not here on my computer".

Video Pro X
45 answers, most recent on 6/6/2026
RE: DVDs cut don't play

@rickduley Hi Rick Can correct you add to your signature computer spec that the PC has a Nvidia GT 730 GPU. I tested MKV file with the three GPU options I have, ie CPU, UHD630, RTX 2060 and got the following results: CPU and my RTX 2060 :- Video