• Movie Studio

  One answer, on 1/13/2026

  [Solved] Movie Studio 2023 Platinum - Audio "Could not connect to device"
  Windows 11 - 32 GB Ram - Intel Ultra 9 Core 2.50 Ghz Screen Capture cannot connect to audio device. I clicked on "Recording Level" and been taken to the system sound menu, selected "stereo mix" as default device" (no other options available.)
• Other products

  One answer, on 6/5/2026

  Sony Vegas Pro migrated to a new computer
  and registration can not connect to server. Can not register my product.
• Music Maker

  7 answers, most recent 2 hours ago

  RE: Magix Music Maker 2026 Premium – Software Becomes Unresponsive
  @Rhynhardt-Louw Hi This may be a Store cache refresh issue, try cleaning up the Store: - Ensure you have a good connection to the Internet, then select Program settings, General options tab. Lower right is the Clean up Store... option When the
• SOUND FORGE

  16 answers, most recent on 3/18/2026

  RE: Registration issues with Sound Forge 11
  anyone currently MARCH 15 2026 experiencing "checking login state" when trying to connect to the magix hub?? thanks
• Movie Studio

  8 answers, most recent on 12/27/2025

  [Solved] Error while downloading covers from the store ...
  My computer died a hard death, so I got a new one and I am re-installing everything. After installing Movie Studio 2025 Suite, when I click on then Effects menu, I get an error message that says "Error while downloading covers from the Store. Please
• SOUND FORGE

  7 answers, most recent on 1/2/2026

  RE: Forge seriel number not registering
  Thanks for your reply, it comes up with "Unable to connect error 12002" never had this before.
• Off topic

  One answer, on 9/26/2025

  RE: Stop Magix adverts
  @Christian-HUGUES4392 Bonjour. Désinstaller Magix Cloud Import, également appelé Magix Update ou Magix Connect. John EBModérateur du forum Hi Uninstall Magix Cloud Import, also known as Magix Update or Magix Connect. John EBForum Moderator
• Music Maker

  16 answers, most recent on 11/17/2025

  RE: Magix music maker on linux mint
  Hardware i use is. 1> zoom uac232 on the 32 bit float. 2> Microphones. Blue microphones x3: baby bottle xl, spark xl, yeti x via usb c. Behringer b2 pro. Balanced xlr all the way through, also using low noise xlr balanced y splitters to
• Movie Studio

  3 answers, most recent on 5/10/2026

  RE: [Solved] Object Color
  @hdrechsel18 Hi Assuming you want to mark specific objects so they stand out for further attention, then proceed as @browj2 has commented. To see the colours, the objects must be deselected, then they appear as shown below, I have changed the colour
• Video Pro X

  6 answers, most recent on 8/7/2025

  RE: Problem download video using FIREWIRE
  The problem is my connection. Windows 11 has problem with my fire wire card.
• Rescue Your Videotapes!

  20 answers, most recent on 11/23/2025

  RE: Windows does not find drivers for the video grabber usb device
  @Atte-Tahvanainen Looks good. And if you now play back your video on your VHS player you don't get any signal inside the software? Are the cables connected correctly?
• Music Maker

  7 answers, most recent on 2/22/2026

  RE: LOST SOUND POOLS AND LOOPS
  @ed-malone I'm pretty sure that Music Maker 2021 can no longer connect to the servers. That's why you need to install version 2024. And it's not necessary to enter the P3 number again. Logging in is enough.
• Off topic

  40 answers, most recent on 1/26/2026

  RE: [Closed] Does Magix have customer support?
  @SP. Thanks! I’ve sent a few emails to Russ Media and no response. I’ll try connecting to some employees on LinkedIn and if it’s not resolved by next week I guess it’s a PayPal charge back…
• Rescue Your Videotapes!

  No answers, created on 1/12/2026

  Impossible to import videos
  Product: MAGIX Video Saver Version 4.0 . Operating system Window 11. All is set up and connected, but when I select Import Videos, it's not possible to continue.How can that be solved?
• SOUND FORGE

  2 answers, most recent on 12/22/2025

  RE: Sound Forge Pro 18 (Build 21) - flickering hardware meters
  @JTJack27 Hi In addition to @rraud suggestions, ensure that Windows system sounds is turned off/disabled and any connected or internal microphone is not 'live' when not recording. John EB  
• Movie Studio

  26 answers, most recent on 6/8/2026

  RE: Message: Could not find a part of the program. Please install again.
  Hi sorry for long delay - just back from travels. I updated my signature. I have two systems, a desktop and a laptop. Both VPX16 and Studio fail on my desktop with the same message. Studio 2026 fails on laptop but VPX16 runs fine on it - both same
• Rescue Your Videotapes!

  20 answers, most recent on 11/23/2025

  RE: Windows does not find drivers for the video grabber usb device
  @Atte-Tahvanainen In what order did you first install the software and connect the USB Grabber? The standard practice (which I'm fairly sure this device needs) is that you install the software first and only connect the USB Device when the
• Music Maker

  16 answers, most recent on 1/12/2026

  RE: Midi keyboard not playing live
  @Alex-Kirkwood MIDI ports on the audio interface would only be needed if you own a MIDI device without USB connection. You wrote your MIDI keyboard is a USB device. This means the keyboard has its own internal MIDI interface. Do you still have
• Other products

  One answer, on 4/16/2026

  [Closed] Vegas Pro 23 Rendering Error Code -17 (Steam Version)
  Hello, I am using VEGAS Pro 23 purchased through Steam, and I am experiencing a rendering issue. Whenever I try to render a video, I receive the following error message:“An error occurred while creating the media file. Error code: -17”Sometimes it
• Other products

  3 answers, most recent on 3/26/2026

  RE: Photo manager deluxe - clouds and local drives
  @Kanina There are no "dumb questions"! I need to attach the external harddrive everytime I use the programme, correct? Yes, unless you do as I do and keep the external drive permanently connected to your computer. I actually have three external and
• Video Pro X

  One answer, on 4/11/2026

  [Closed] licence magix vegas 21 ne fonctionne plus hors ligne
  bonjour, j'ai acheté 2 licences pour vegas post 21 pour une utilisation hors ligne après enregistrement, après un an de bon fonctionnement, ceux ci refuse de démarrer. pour rappel voici les informations données lors de l'achat : "After installation
• Other products

  9 answers, most recent on 9/29/2025

  CD Architect 5.2 cannot register
  I get an error message when trying to register CD Architect 5.2. The error has occurred for multiple attempts since Friday. It reads, " an error occurred during registration Unable to connect to registration server error 22002. I thought that the
• Rescue Your Videotapes!

  20 answers, most recent on 11/23/2025

  RE: Windows does not find drivers for the video grabber usb device
  After i click ok in the screen wich says "0 Signals found" it says me like this "Connection to the chosen device cant be made" @SP.
• Audio Cleaning Lab

  2 answers, most recent on 11/30/2025

  cannot active audio cleaning lab
  Hello, I am trying to active audio cleaning lab version 22 on Windows 11 25h2, but the following error message An online connection could not be established. any help would be greatly appreciated. Thanks