• SOUND FORGE

  10 answers, most recent on 8/27/2025

  RE: Error Message -24
  Hi, sorry for posting that personal information. I am not holding out much hope that tech support will actually answer my emails so I will leave the software and try alternatives outside of magix brand for now. Thank you all for your help, M  
• Movie Studio

  7 answers, most recent on 9/11/2025

  RE: Upgrade path from Movie Edit Pro Plus
  Okay, weird... But, hey, I've been working with computers for many decades but this time when I followed through on the US site, it offered the license option and upgrade offer. I followed through and purchased. Hopefully, I will notice the
• SOUND FORGE

  7 answers, most recent on 11/12/2025

  RE: Sound Forge 17
  I just nplaced an order for SoundForge Audio Studio 17, got an order confirmation but no email with link to download and serial to activate. I checked credit card company and there's a pending charge. Have I been scammed? How do I cancel the
• Movie Studio

  One answer, on 10/9/2025

  [Closed] DVD burning in Movie Studio Platinum 14.0
  When I burn a DVD directly from the program the first minute of playback freezes. When I export it to DVD architect, it works fine. I have no idea how long this has been happening. Has anyone else had this problem? I uninstalled and reinstalled, but
• Photostory

  4 answers, most recent on 12/12/2025

  Inserting image
  New user, v25, attempt insert in storyboard using ctrl (Win11) and dragging onto sequence a gap opens but not big enough for image so it gets sent to end of sequence. I still struggle to insert on timeline so no help there. Trying to avoid wandering
• SOUND FORGE

  10 answers, most recent on 8/27/2025

  RE: Error Message -24
  @Matth Do you still have access to your previous installation of Sound Forge or was it uninstalled or is the computer no longer available? Your correct e-mail address should be shown under Help > About. This problem might be caused by either
• Movie Studio

  8 answers, most recent on 7/15/2025

  RE: Movie Studio --> TO --> Video Delux
  @CLINT-DANBURY Clint, try emailing: infoservice@magix.net They should be able to help. I just updated to VDL 2026 Ultimate without issue and I can confirm MMS2025 projects do open OK in VDL 2026. 👍
• Music Maker

  3 answers, most recent on 8/25/2025

  RE: Music maker very slow since latest update
  @Silas-deJong If you need multiple seconds after each click before the program responds, there is something running in the background that likely has access to the Windows clipboard and stays in conflict with Music Maker. Like already mentioned,
• Movie Studio

  2 answers, most recent on 10/7/2025

  License Expired
  Hello i have Movie Studio 2022 Suite and my license expired. You have so many programs not sure if I can update or need to buy new app. I have copied film to dvd and want to edit the dvd so i have chronological viewing of my home movies. Please help
• Movie Studio

  8 answers, most recent on 7/29/2025

  RE: Text to Speech conversion
  @Pete-Lowland Welcome to the Magix users forums. TTS is available if you are a registered user of the full version of VDL 2026, via the MAGIX Hub tab in the app. I'm not sure whether STT is also available similarly, I don't currently have the full
• Photostory

  2 answers, most recent on 12/4/2025

  Not getting support only getting Ai
  I have always used Photostory But Now I can't use my Photostory 2025 I am not getting any personal help only AI when I ask questions . I had to get windows 11 and a New computer so My old Photo story couldn't so on it , so I purchased Photostory
• Music Maker

  5 answers, most recent on 1/26/2025

  RE: String Ensemble, Drum Kit and Vita Sampler not loading!
  You're right there was a different file. That fixed it, and I now have those Instrument pads back in my program. Thanks for the help!
• Web Designer

  One answer, on 10/2/2025

  My index page doesn't upload
  Hello, for the past two weeks I have been having problems with my index page, as I cannot upload it to the website. The other pages can be updated, but when I try to publish my index page, the result is a different page. Can anyone help me? (I'm
• Video Pro X

  10 answers, most recent on 8/10/2025

  RE: Programme freezes
  @Billy-Green8845 I'm not sure it was necessary to create another thread about this problem! First, I note from your screenshot, that you actually have Video Pro X17, not Video deluxe 2026! However, ALL the questions which you have been previously
• Video Pro X

  4 answers, most recent on 3/15/2025

  Cannot use the size/position on multiple selected objects on timeline
  I have used Movie Edit Pro 2016 Plus for many years and one feature that I found extremely helpful was when I used the size/position tool to help move multiple objects that I have selected all at once. So I can reduce or increase the size of said
• Music Maker

  One answer, on 6/12/2025

  licensing
  I STARTED USING MUSIC MAKER ABOUT A YEAR AGO, AND I AM ALMOST A 100% SURE MI SOFTWARE ACTIVATION NEVER GIVE ME A KEY, NOW I AM GOING TO USE IN A NEW COMPUTER AN I CAN ACTIVATE. PLEASE HELP ON THIS. THANKS.
• Other products

  One answer, on 9/16/2025

  RE: [Closed] Vegas21 crashes on startup(0xc0000005)
  @wang-ren Crashes in ntdll indicate driver problems. It could be your graphics driver or audio driver. Maybe try to reinstall those. Have you tried to restart the computer? Please select the restart option, not the Shut down option. Also try to
• Samplitude

  2 answers, most recent on 3/18/2025

  RE: Internal Error: Multi CPU Bouncing may have failed
  Dear customer, please reduce the CPU core number under the programm settings and "performance". Does this help? With kind regards Your MAGIX Pro Audio Team
• Movie Studio

  12 answers, most recent on 3/25/2025

  RE: Black screen in video
  @Gid I will look into those suggestions and report back if I find anything helpful. TY. I will also try recording a video on different camera and see if that makes a difference.
• Samplitude

  40 answers, most recent on 4/15/2025

  RE: Real Time Varispeed Sound Quality in Samp & WhichSound Forge Version?
  @gregory-battaglia Simply click on the screenshot. No need to zoom in. Manuals are available via the Help menu inside Samplitude or here: https://www.magix.com/us/support/pro-audio-downloads/
• Music Maker

  22 answers, most recent on 3/20/2025

  RE: New Install; Music Maker 2024 - Laggy and Crashes
  I found several things helpful here, thank you everyone! MMM 2024 frequently crashed and took 15+ seconds to register mouse clicks once I got it going. I did not have Text Cursor turned on. I exited Windows 11's screen magnifier, it helped a small
• Movie Studio

  296 answers, most recent on 3/29/2025

  RE: [Closed] Feedback on Movie Studio 2023
  @vasilis-nik Hi . . . . Is theer any tutor /pdf manual? . . . . It is under Help. John EB  
• Rescue Your Videotapes!

  20 answers, most recent on 11/23/2025

  Windows does not find drivers for the video grabber usb device
  Hi, my computer cant find the right driver for the Video Grabber usb device, and i think that is the reason why i see only bluescreen on the video saver app when i connect my VCR with the device on my computer. It is video saver 2023, bought few
• Music Maker

  5 answers, most recent on 11/20/2025

  MMM Unlimited - Loops Unlimited vs Soundpools
  Hi all. Any help would be much appreciated on this. MMM 2025 Version 33.1.1.19 I have purchased the MMM Unlimited yearly subscription which comes with Loops Unlimited. Am I right that this gives access to use all of the loops in the soundpools? If