• Off topic

  163 answers, most recent on 6/12/2026

  RE: Magix support has not responded to support tickets for months
  @Steve-Jones3743 @PATIENT-X advised that Having an attitude to the Moderators gets you nowhere. I can only reiterate that, and remind you that, according to the Community rules (to be found in the footer of any forum page), especially #1 and #7,
• Movie Studio

  12 answers, most recent on 4/9/2026

  RE: How to stop Magix trying to force me to install Travel Maps everytime?
  @Apollo89x . . . . I didn't bother responding to what you wrote as I've already fixed the pop-up issue myself . . . . Common courtesy would dictate that you respond with the fix you applied to help others in the future. John EBForum Moderator Ok
• Movie Studio

  26 answers, most recent on 6/8/2026

  RE: Message: Could not find a part of the program. Please install again.
  I have updated Signature Movie Studio 2025 Platinum has been working perfectly. There were no computer changes other than Windows update 2025 12 on Dec 11, 2025. Movie Studio was running OK after that date. It was running OK the day before this
• SOUND FORGE

  One answer, on 7/10/2025

  Installation Manager will not run. Can't install SF 18pro update
  Just downloaded the version 18pro updater but cannot install it. I get the message that the Magix Installation Manager will not run. Have tried two complete downloads; installed NetFramework 4.8; retsarted, etc. nothing helped. Running Win 10 64; no
• Movie Studio

  3 answers, most recent on 12/9/2025

  RE: program is halting for sometimes more than 45 seconds, then resumes...
  @berts Hi, Turn on Windows Task Manager and watch for activity on the disk drive where your video files are located. If it jumps to 100%, then something, probably your anti-virus program, is scanning the drive/object. This happens to me sometimes,
• SOUND FORGE

  10 answers, most recent on 12/5/2025

  RE: Error Code 24. Just bought and installed.
  @Les-Wilkins The Magix Low Latency ASIO driver is simply old and has compatibility problems with modern Windows operating systems. I believe it is based on ASIO4ALL 2.13, which was released in 2015. At this moment, the newest ASIO4ALL version is
• Movie Studio

  26 answers, most recent on 6/8/2026

  RE: Message: Could not find a part of the program. Please install again.
  @DesertSweeper Hi . . . . Studio 2026 fails on laptop but VPX16 runs fine on it - both same version (22.0.1.270 UDP3.) The Device options are all set to RTX 5070ti on the desktop and Intel Arc on the laptop. . . . . Try rolling back the RTX 5070 Ti
• Off topic

  163 answers, most recent on 6/12/2026

  RE: Magix support has not responded to support tickets for months
  @Steve-Jones3743 Hi . . . . It is because Magix is offering a dead service that I have reported the issue to the Host. . . . . As I said in my previous comment, hosting is irrelevant to the issues that users are having with Magix Support. From the
• Movie Studio

  32 answers, most recent on 4/2/2026

  RE: Export quality from RTX Ti3060 far inferior to UHD770
  @johnebaker @me_again @CubeAce @vdl-user-v19 John, You nailed it. I exported the song (an MP4 H264 and AAC) to WAV (ironically using VDL) then used that WAV with my footage and it came out perfectly with the 3060. It would appear that Magix is
• Movie Studio

  4 answers, most recent on 8/17/2025

  RE: Align other audio tabs to this track
  @gerard-vieules I have had the occasional instance where the audio alignment didn't work. In that case, I either lined up the waveforms visually (in Settings>Program, on the Video-Audio tab, untick Video and Audio on one track so the waveforms
• Video Pro X

  One answer, on 12/18/2025

  Video delux 2026 Crached
  I downloaded a trial version of Videodelux 2026. ComputerLenovo IdeapadWindows 11Processor: Intel(R) Core(TM) 7 150U (1.80 GHz)Installed RAM: 16.0 GB (15.7 GB available)Intel Graphics Card: 128 MBStorage: 956 GBSystem Type: 64-bit operating system,
• Rescue Your Videotapes!

  21 answers, most recent on 3/2/2026

  RE: what are correct driver(s) for the "video grabber" K0065 for win11?
  Indeed, I have the K00065 and the driver that was recommended in earlier posts, and I can see the video playing in the screen of the laptop when I start the video player. BUT when I press the '"Save to Computer" (or what ever the instructional
• Audio Cleaning Lab

  4 answers, most recent on 10/31/2025

  RE: Cleaning reel to reel tapes
  You can try EQ, volume adjustments and the ACL restoration tools. I am not sure about ACL, but with SF Pro, you can automate most plug-ins' parameters. The volume automation (envelope) is relatively easy to adjust. EQ and other Fx can be more
• Music Maker

  One answer, on 7/19/2025

  Activation code
  I purchased music maker 2023 on ebay today from a seller and I put the redeem code in on the page on Magix website and I never received the product in my section where the other music makers are that I purchased before. How long does it take Magix
• Movie Studio

  69 answers, most recent on 8/10/2025

  RE: Unable to import MKV files into Video deluxe 2026 Plus, Windows 10
  @Can-Dive Thanks for all that detailed information. Having one capture of everything, and with time and attention necessarily on other things for the moment, I will come back to all this, but have to drop it for now. Great to have all this to call
• Movie Studio

  69 answers, most recent on 8/10/2025

  RE: Unable to import MKV files into Video deluxe 2026 Plus, Windows 10
  Thanks all for your help and suggestions. Need some time to get my head around, and try options. Got other things going on too at moment so can't spend too long on this right now. Will definitely pick up again. Is great to have real people to answer
• Off topic

  163 answers, most recent on 6/12/2026

  RE: Magix support has not responded to support tickets for months
  MAGIX appears to have absolutely no support. No replies other than a bot answer that is no help at all.Their web site is a mess too. Trying to find the page to upgrade to the next version, beyond what I own, was an Easter egg hunt. They don’t even
• SOUND FORGE

  7 answers, most recent on 3/13/2026

  RE: Sound Forge Audio Studio 17
  Hi @Rod-Devonshire, Are you trying to reinstall using the installation manager or the unpacked installer file.. which may still be in your 'Documents> MAGIX Downloads' folder, When uninstalling SF, I usually recommend using a third-party
• Music Maker

  3 answers, most recent on 8/25/2025

  Music maker very slow since latest update
  Since I installed the last update (version 33.1.1.19) music maker 2025 premium edition has been terribly slow. I can't scroll with my mouse, because when I do it goes one by one. It's not just scrolling but also arranging, mixing and every other way
• Movie Studio

  14 answers, most recent Yesterday

  RE: Formatting Drive
  @johnebaker Hi John. There may be too many variables for conclusive individual results. Some people like to have their video files on the same drive as the project resides on while other will play the files from a separate drive. Depending on which
• Movie Studio

  2 answers, most recent on 10/25/2025

  RE: using timecodes to synchronize tracks
  @Joel_ Hi Video deluxe does not support syncing clips by timecode. However if the videos have the same audio track they can be synchronised by:- Hold down the Ctrl key and select each video clip to be syncedobject.  Right-click one of the main
• Movie Studio

  31 answers, most recent on 4/16/2026

  RE: Video deluxe 2026
  @johnebaker John, I can't get this to work either. Could you please post the complete path to (any) one of your LUT files ie one of your cube files? If you have both Camera and Effects LUTs then create 2 subfolders LUTCamera and LUTEffect and put
• Music Maker

  7 answers, most recent on 9/28/2025

  RE: MM2026 34.0.0.6 VST instruments causing severe audio problems
  A couple of points to add... The CPU and graphics card both seem to be about 10 years old. I'm not saying that's the root of the problem, but it probably isn't helping. VSTs generally take a lot of processing and Music Maker hasn't ever really been
• SOUND FORGE

  6 answers, most recent on 7/30/2025

  RE: No registration number after buying soundforge 18
  I finally got soundforge 18 registered by vlivking on some links.I will do nothing professional with the program but for others that want to create voice messages from thextThis product does not save text also, they could do thisCreate their