• Web Designer

  34 answers, most recent on 8/1/2025

  RE: Publishing to OVH Cloud
  @johnebaker Hi John EB, Thanks for your reply. I will probably remove the www. sub domain to free up a slot. I can't see any reason to keep it. John CB
• Other products

  One answer, on 2/20/2026

  RE: Error Code 57
  @Daria Hello welcome What is your software, if it's Vegas product your in the wrong forum, scroll to the bottom of the page and click on VEGAS Forum. If it's not a Vegas product see this similar issue here. Stephen Forum Moderator
• SOUND FORGE

  6 answers, most recent on 3/14/2026

  RE: Missing dll file
  @Ninian Hi Check that you have the Microsoft Visual C++ 2015 Redistributable installed and it is up to date. To repair the C++ installation, see this article on fixing the issue, you must download and install both the x86 and x64 versions. HTH John
• Movie Studio

  48 answers, most recent on 9/29/2025

  RE: Weird issue with using Smart Copy/Smart Render in MEP 2019 Premium
  @AAProds @johnebaker Well, as you can see in this screenshot, it states that Export with smart copy was completed with errors. What the hell is that supposed to mean exactly?
• SOUND FORGE

  38 answers, most recent on 9/16/2025

  RE: MP3 conversion glitches
  Hi Rick, wow that's a lot of effort to see if you can reproduce this issue. I really appreciate the lengths you've gone to here. Bizarrely, I don't think I have a glitched file remaining (I'll check the recycle bin) because once I identified the
• Movie Studio

  9 answers, most recent on 7/31/2025

  RE: How long does it take for customer support to respond?
  Thanks, Jeff. I'll try responding to the email they sent me with the ticket number. I haven't contacted Boris FX because I preferred to take it step by step and see if Magix could resolve this issue. Thanks again.
• Movie Studio

  3 answers, most recent on 12/11/2025

  RE: Boris FX (bcc) keep listing
  You might have to look in this directory: C:\Program Files\Common Files\OFX\Plugins There you will be a folder labeled BorisFX. You can move it to your desktop first, restart VDL and see if the plugins reappear. But you should go here: Control
• Movie Studio

  3 answers, most recent on 8/9/2025

  RE: How do you access voice to text in movie studio 2025
  @Kevin-Pleasant Hi, Further to my last post, if you need to use audio that is with a video clip, then you first have to do a mixdown. See this tutorial: John CB
• Movie Studio

  46 answers, most recent on 1/28/2026

  RE: BEWARE Latest Nvidia GTX 591.44 Drivers
  Hi everyone I cannot reproduce any difference in the 'jerkiness' between the older NV driver 581.80 and the latest 591.86.. Test conditions:- Source video 50 fps HEVC (h.265) 4K UHD 3840 x 2160 px Video has a fast pan, right to left. Exporting as
• SOUND FORGE

  15 answers, most recent on 5/8/2026

  RE: Unable to Activate SF18 Pro after a reformat of my computer
  @SP. @px41 Hi I didn't see his recent response to my request for assistance in another post, I probably did not click follow said post. But please bear in mind Tom is a very busy man more so with all the changes happening at Magix. Ps I am on leave
• Video Pro X

  45 answers, most recent on 6/6/2026

  RE: DVDs cut don't play
  You must have an old copy of Bilbo's (PC) specs @johnebaker, here is the current version https://1drv.ms/t/c/bb228147f3dd175d/IQAozf92GS9wT4dtvtMWQvgMASOm2g53Yv-tf07_lqJToHA?e=LTwsWn . The bad news is that I tried that big burn from Avidemux MP4s
• Video Pro X

  One answer, on 9/14/2025

  [Closed] In Vegas 20 Pro - window is not fully expanding
  In VEGAS Pro 20, the Video Media Generator window doesn't open in full view. Please see attached photo. Can you suggest how to resolve this issue?  Thank you.
• Other products

  3 answers, most recent on 3/26/2026

  RE: GDIPlusExif Exception ocurred
  @S-H8086 Hi If this occurs for the same images every time you look at that images properties, the most likely cause is the data in the file header(s) is corrupt. When you click OK does the Properties' pane open correctly, and do you see any odd
• Movie Studio

  10 answers, most recent on 11/9/2025

  RE: program crash trying to extract audio to txt file for use as sub title
  @spuddy13 Hi Brian Check your system for update issues, see this tutorial and do steps 3 - 11. Has anything changed on the PC between working/not working, eg Windows or antivirus updates etc? John EBForum Moderator
• Off topic

  One answer, on 10/2/2025

  [Closed] Every day Magix spams me with the same email
  Every day Magix spams me with the same email. I can unsubscribe but it does so for all information from Magix. What if I want information just not the same thing every &^%^&#&*% day? I don't see anywhere email notification settings
• Music Maker

  One answer, on 6/9/2026

  Autotune
  v32.1.0.18 (2024)Why is it impossible to tune the final waveform in a project ? It always cuts off a massive chunk of the vocal for no reason I can see.I sincerely hoped that after 20+ years, Magix would finally update this mess of a program to 2026
• Samplitude

  20 answers, most recent on 10/27/2025

  RE: BorisFX managing Samplitude family of products now.....
  @SP. Hi There SP., thank you for your precious (as always) search and info. Those details in the release notes confirm what we were fearing... Samplitude has been stripped down as a lot of things have been cut off following the company change, many
• Movie Studio

  22 answers, most recent on 8/13/2025

  RE: Support and TICKETS
  @jtu001 Hi Jürgen, I see you've put together a very complex intro. To properly assess your intro, we need more information. Could you please create an image or video of how everything looks on the Video Deluxe timeline? Best regard,Rob
• Rescue Your Videotapes!

  20 answers, most recent on 11/23/2025

  Windows does not find drivers for the video grabber usb device
  Hi, my computer cant find the right driver for the Video Grabber usb device, and i think that is the reason why i see only bluescreen on the video saver app when i connect my VCR with the device on my computer. It is video saver 2023, bought few
• Music Maker

  One answer, on 8/30/2025

  RE: existing midi files
  @Maurice-Fritze Hi See this comment re splitting the MIDI file into its separate channels, once you have done this you can manipulate them. HTH John EBForum Moderator
• SOUND FORGE

  14 answers, most recent on 8/29/2025

  RE: where is spectralayers pro??
  @WayneF-Dorothy As I see it, their marketing team is to blame here. SpectraLayers and 3D Reverb aren't part of the non-Suite version of Sound Forge. If you're lucky they will own their mistake and honor your purchase and you might get the licenses.
• Rescue Your Videotapes!

  21 answers, most recent on 3/2/2026

  RE: what are correct driver(s) for the "video grabber" K0065 for win11?
  @John-Wurm If you see a preview you are basically good to go. Have you tried to record with another software, for example OBS https://obsproject.com/ or the new trial version of Magix Video Deluxe or Magix Vegas? Maybe the software version of Rescue
• Samplitude

  7 answers, most recent on 3/31/2026

  RE: CC control of VST within Samplitude Pro X7
  Yes, that plug-in does have that Receive MIDI option and I tried that as well. Lost track of everything I've been trying. Have a query floating about in Line6's world. There are LIne6 discussions of difficulties with MIDI control of that Native app
• Rescue Your Videotapes!

  4 answers, most recent on 9/23/2025

  Video easy Video Saver 8
  I have windows 11 64 bit. Im trying to save some VHS videos from my panasonic video. im not getting any image nor sound.In device manage i can see error code 39ChatGPT is saying there's problem with some files. I've reinstalled the program like 3