• Movie Studio

  12 answers, most recent on 12/22/2025

  RE: SPLIT WHILE PLAYING WITH LETTER T
  @Aamer-Bader Hi, Regrett to have bought magix 2026 - i had magix 2023 and had the option of cutting on the fly or on the go I don't know why you would want to put cuts on the fly. I can only presume that you would then have to go back and delete the
• Off topic

  One answer, on 2/21/2026

  RE: [Closed] Vegas pro 23.0 Error code 14 help pls
  @MegaBlazekien You're on the wrong forum. Please go to the Vegas forums https://www.vegascreativesoftware.info/us/news-forum/ Also you've probably been dealing with Magix support whereas Vegas support may be better equipped to help you. There are
• SOUND FORGE

  2 answers, most recent on 3/2/2026

  RE: serial number
  When you sign up for the (try for free) trial version of Sound Forge , Magix/Vegas emails you an activation serial code which you can use for 30 days without limitations, aside from the included third-party add-ons. If you go ahead and purchase, you
• Video Pro X

  45 answers, most recent on 6/6/2026

  RE: DVDs cut don't play
  @rickduley You can use IMGBurn to analyse a blank disk: put it in the drive, wait a few moments, then in IMGBurn, choose Mode>Verify. You can see the disk model number in the MID section: Also, I've found my connector doohicky so I can run my
• Off topic

  7 answers, most recent on 6/8/2026

  RE: [Closed] Magix canceled my subscription after accepting my payment.
  @Grummulthrus I recommend you go to borisfx.com and install the free trial version of Sound Forge 2026. Then, at least, you can use the software for two weeks. I'm pretty sure, that Boris FX support will solve your problem over the next couple of
• SOUND FORGE

  8 answers, most recent on 4/21/2026

  RE: Play head disappearing in SF18 Pro
  Hi Paul, I do not recall reports of that cursor issue. I would try a reset/cache clear, even if it means redoing your customization settings , or.. If you do a basic reinstall, I think a lot of your custom settings would remain. but it may not
• Music Maker

  16 answers, most recent on 1/12/2026

  RE: Midi keyboard not playing live
  @Alex-Kirkwood MIDI ports on the audio interface would only be needed if you own a MIDI device without USB connection. You wrote your MIDI keyboard is a USB device. This means the keyboard has its own internal MIDI interface. Do you still have
• Other products

  2 answers, most recent on 4/26/2026

  RE: Downgrade Magix Vegas Pro 23 to Magix Vegas Pro 22.
  @DBMR If you purchased Vegas Pro 23 in 2026, you should receive a free upgrade to Vegas Pro 2026 from Boris FX. Simply submit a support request to Boris FX and ask them. I think, Magix should be able to easily provide you with a serial number for
• Movie Studio

  5 answers, most recent on 11/22/2025

  RE: Image playback freezes after a couple seconds
  @CubeAce @johnebaker   Thank you both for the recommendations. I will try what you’ve suggested and get back to you on if they’ve helped or not.
• Off topic

  163 answers, most recent on 6/12/2026

  RE: Magix support has not responded to support tickets for months
  @Rafa-Marciniak Hi If you know the error in your email address when you purchased Video Deluxe, login to your account through the magix website here, the icon, is top right of the home page, using the incorrect email address and password used at
• Movie Studio

  5 answers, most recent on 6/5/2026

  RE: video deluxe - video export are setting stored anywhere ?
  @spuddy13 You can save your export settings. Here are mine: After you've set up your export, click the floppy disk icon (in red) and you can save the settings. Choose the "Export Preset" option. To reuse, just select your saved preset from the
• SOUND FORGE

  8 answers, most recent on 2/28/2026

  RE: Sampler tool not working in SF 18
  @ROBERTO-FERNANDEZ5645 Did you create three different support tickets? You need to respond the to first AI bot answer before you can get human support like I mentioned before. I think you need to select that the first answer didn't solve your
• Movie Studio

  One answer, on 12/26/2025

  RE: update software
  @Sergio-Bile HI You can update for the Upgrade price,when you get to the page offering the different editions, select Perpetual license - Upgrade for the edition you require, click Buy now and complete the following pages. On completion you should
• SOUND FORGE

  16 answers, most recent on 3/18/2026

  RE: Registration issues with Sound Forge 11
  @Relayer74 I suggest you contact customer support at infoservice@magix.net You'll first get a response from the AI customer support bot. Make sure you respond to it or select that it answer didn't help. It needs to know that you want help from a
• Movie Studio

  One answer, on 4/17/2026

  RE: Re-installing Magix video delux 2026
  @Marc-Sloet Hi To download the installer again browse to the Magix website, click the icon top right of the home page and login with the email address and password you used to setup the program when you first installed and registered it. Select My
• Off topic

  3 answers, most recent on 10/31/2025

  RE: [Closed] Can't reinstall Vegas pro 22, No compatible products found on this PC
  First, you are on the wrong forum...go to http://VegasCreativeSoftware.info for Vegas relates questions. Second, it looks like you are trying to install the Deep Learning Models, not the main application. You have the wrong installer. You can find
• Music Maker

  6 answers, most recent on 4/3/2026

  RE: Wont start
  @peter1968 Have you read this thread? Does it help you at all? JeffForum Moderator
• Off topic

  163 answers, most recent on 6/12/2026

  RE: Magix support has not responded to support tickets for months
  @Michael-Lockyear I don't understand what you mean with "certain products" from Vegas. Technically, you buy a license for Vegas and additional software is just a free bonus. It doesn't matter if the same bonus software is included in Vegas 23. It
• Movie Studio

  4 answers, most recent on 1/12/2026

  RE: cannot register
  @Target901 This is a user forum. No one here works for Magix. Magix is not Jeff's company. If you want help on this forum, then ask...and provide information as indicated by @emmrecs. Are you saying that you are also @leon-Shargel?
• Movie Studio

  9 answers, most recent on 5/28/2026

  RE: Split video in to separete frames
  @badbob Hit key T. I suggest you watch a couple of the tutorials using the TUTORIALS link at the top of the page. BTW, the Movie Edit Pro name was last used around five versions ago. Have you just bought it?
• Movie Studio

  7 answers, most recent on 4/10/2026

  RE: cant download extra content
  @graham_themoor Hi, There is no "Ultimate" version of the program. You get the "Premium" version of the program plus additional software and features. Once you have activated/redeemed the coupon, go under the Templates tab, scroll down to Themepacks
• Off topic

  13 answers, most recent on 2/27/2026

  RE: Payment not received email
  @riley-colwell @browj2 Hi If John is correct and it is a scam email, then you would be advised to include the potential scam email along with your enquiry email to PayPal to investigate as at the moment you have had no success with Magix. What
• Movie Studio

  3 answers, most recent on 12/11/2025

  RE: Boris FX (bcc) keep listing
  You might have to look in this directory: C:\Program Files\Common Files\OFX\Plugins There you will be a folder labeled BorisFX. You can move it to your desktop first, restart VDL and see if the plugins reappear. But you should go here: Control
• Music Maker

  8 answers, most recent on 5/30/2026

  RE: Licence Document
  @Ward-Ron First of all, we are not Magix staff, so you need to contact support directly for a definitive answer. You can find the license here: https://producerplanet.com/pdf/royalty-free-commercial-license-en.pdf Generally, there is always the