• Movie Studio

  6 answers, most recent on 4/24/2026

  RE: Movie effect settings ??
  @idd-2016 Hi, Good one! I almost always forget that the feature exists and most users probably don't know about it. Do you use any of the Movie Effects Settings? If so, which ones and why? @johnebaker Hi John EB, From what I recall, you use the
• Movie Studio

  6 answers, most recent on 6/8/2026

  RE: MAGIX Video deluxe 2026 Premium-problem
  @Kevin-Williams5715 Hi Assuming you mean the Preview monitor looks something like this: While holding old down the Ctrl key, double-click the left mouse button to reset to standard view. John EBForum Moderator
• Video Pro X

  10 answers, most recent on 10/23/2025

  RE: App failure to load
  @Michael-Banks1180 Hi . . . . I think it happened after a GCC update . . . . Are you running Windows 11 using, for example, Wine on Ubuntu? John EBForum Moderator
• Movie Studio

  11 answers, most recent on 3/22/2026

  RE: Cleaning a really poor quality video
  @me_again Hi Andy . . . . Panasonic and it was a "big b***er" 🙂 that I assume didn't record in 320x240 so obviously it was reduced just for the demo/commentary purposes . . . . 320x 240 was the native resolution of the early Panasonic VHS or VHS-C,
• Video Pro X

  9 answers, most recent on 6/26/2025

  RE: Difficulty Downloading Content Pack- Video Pro X17
  @beforr Hi. Did you download all the content packs under Help / Install extra content? Ray.
• Music Maker

  20 answers, most recent on 1/28/2026

  RE: Music Maker update 33.1.1.19
  Hi, for your next Music Maker 2026 update you need to fix "Quantization settings..." window not appearing. Tried MM 2026 on 2 computers with Windows 11. After clicking nothing happens. I have Music Make 2016 Live on the same computer and
• Movie Studio

  70 answers, most recent on 9/19/2025

  RE: Reasonably affordable graphics card for Magix Movie Edit Pro Plus
  @Reyfox Hi Tony . . . . Makes you wonder about your "old" RX 6800XT... . . . Agreed, I am suspicious it may be faulty. John EB
• Music Maker

  3 answers, most recent on 8/25/2025

  RE: Music maker very slow since latest update
  @Silas-deJong Hi Check in the Windows settings, Accessibility, Text Cursor, Text cursor indicator is turned off. John EBForum Moderator
• Off topic

  8 answers, most recent on 5/12/2026

  RE: Software Specifications
  @Reyfox Hi Tony . . . .  you have to click on the 3 "...." . . . . I do not see 3 dots! Checked in Firefox, Opera, Edge and Chrome I see this: John EB  
• Rescue Your Videotapes!

  20 answers, most recent on 11/23/2025

  RE: Windows does not find drivers for the video grabber usb device
  Hi, i tried the second way because i dont have an disc space. Anyway in the website nevest version is for windows 8.1 I still tried it with that but it only says that window didnt find the drivers. @johnebaker
• SOUND FORGE

  8 answers, most recent on 2/25/2026

  RE: Sound Forge Audio Studio works incorrect with VST3 plugins
  Hi @tolkachovaa, all versions of SF-16 and 17 had issues with third-party VST 2 and 3 plug-ins.. Some were addressed in SF Pro 18 but as you are probably aware, there is no SF Audio Studio 18 version, nor do I expect there will be. I usually use
• Music Maker

  One answer, on 8/13/2025

  suddenly export function stopped?
  Hi everybody,  Suddenly I cannot export my tracks anymore... links stay grey/nonclickable.Help please? I logged in, also actvitated again
• Movie Studio

  4 answers, most recent on 7/17/2025

  RE: Video Deluxe 2026 Plus: Import of some videos trim the last 2 minutes
  @DonL, @Bol Hi The MediaInfo tutorial link has been fixed, thanks for the heads up Rob. John EB
• Photostory

  20 answers, most recent on 2/28/2026

  RE: Photostory 2026, "RC String 8875 not found"
  @David-Robinson5527 Hi Good news, I received an email this morning (UK time) the issue has been replicated by Support and forwarded to Development. John EB Thank goodness for that, although its not affecting me in a huge way an acknowledgement is
• Off topic

  163 answers, most recent on 6/12/2026

  RE: Magix support has not responded to support tickets for months
  @Frank-Pietrantoni9884 Hi Frank, I suggest that the questions be refined. No need to report back here, just post your revised query on the Vegas site. As you have seen, Magix/Vegas ticketing system is answered by AI and it is very difficult to get
• Movie Studio

  14 answers, most recent on 9/8/2025

  RE: MAGIX Video deluxe 2026 Premium (Constantly Crashing on Startup)
  @ItsMichael HI According to your signature you have 2 RTX 3060 GPUs installed, is this a typo or are you running a dual configuration? John EB
• Movie Studio

  3 answers, most recent on 12/18/2025

  RE: Can't activate video delux 2026
  @FIA2008 Hi . . . . I bought it some time ago . . . . Can you be more precise regarding when you purchase the software and did you use the download link in the email to install? John EBForum Moderator
• SOUND FORGE

  2 answers, most recent on 10/8/2025

  RE: my key is not accepted
  @Roger-Gustavsson Hi See this article. HTH John EBForum moderator
• Other products

  7 answers, most recent on 4/21/2026

  RE: Magic Audio & Music Lab is not finding my sound card
  @WilliamJ-Drake Hi What is your computer speification, in particular the processor, graphics card/chipset the sound card Make/Model, please quote the make and models in full. If the sound card is an external USB sound device does it playback audio
• Photostory

  3 answers, most recent on 3/19/2026

  RE: using my own music on photostory deluxe 2025
  @louis-s Hi, Strange question with little to no context. Of course you can use your own music when creating a video. Why would you think otherwise? Is it because you don't know how to use your music, presumably an audio file, in the program? John CB
• Off topic

  163 answers, most recent on 6/12/2026

  RE: Magix support has not responded to support tickets for months
  @Steve-Jones3743 Hi The email address I gave @Gr8fuldan was, and AFAIK, still is not an AI bot, and was/is the customer service contact address, not Support. How long a response will take is an unknown at this time., with all the changes last
• SOUND FORGE

  31 answers, most recent on 4/17/2026

  RE: Sound Forge alternatives
  The first version under Boris FX is still hi-DPI incompatible! I always used the SF shortcut's 'Properties> Compatibility> High DPI settings', This has been commented on a few times on this forum. Search for those posts. That said, hopefully
• SOUND FORGE

  2 answers, most recent on 5/17/2026

  RE: Editing problem in Sound Forge 17
  Hi rraud, thank you for your reply. I'm using Sound Forge Pro, not Studio. So I went back and used the "Trim/Crop" command and can save the selection that way. So I'll keep that way of doing it in future. I must admit I still haven't studied Sound
• Movie Studio

  31 answers, most recent on 4/16/2026

  RE: Video deluxe 2026
  @ImTerribleAtThis HI Thanks for the image, has all the Extra Content that is available under Help in VDL 2026 been installed? On selecting Help, Install extra content, you should see this dialog. John EB