• Movie Studio

  One answer, on 12/8/2025

  RE: [Closed] Movie Studio Platinum 13 activation fails after Windows reinstall (Err
  @akira-hanai Hi and welcome to the forum - albeit the wrong one. Vegas products, except for Magix Movie Studio 18 to 2025 versions, have their own forum, link is at the bottom of this page, . See this post, if that does not help, I would suggest you
• Off topic

  40 answers, most recent on 1/26/2026

  RE: [Closed] Does Magix have customer support?
  Hi All As Magix are now aware of the small amount of users who had paid for products using PayPal and did not receive them, and have been contacting users individually, I am now closing this post. Please bear in mind this was a technical issue with
• Other products

  One answer, on 6/16/2025

  [Closed] trying to download the learning models for Vegas 22
  I have Vegas 22 on my computer. I am trying to download the learning models for Vegas 22 but I get an error message stating" there are no compatible products on my computer." Any idea why this would happen and how to fix it? Thanks! Dell XPS windows
• Other products

  One answer, on 10/17/2025

  RE: [Closed] building a compilation of videos on blu-ray
  @Paul-Crawford2320 Hi and welcome to the forum - albeit the wrong one. Vegas products, except for Magix Movie Studio 18 and later versions, have their own forum, link is at the bottom of this page, I would suggest you post your question there There
• Other products

  One answer, on 10/17/2025

  RE: [Closed] Moving the timeline and video preview
  @Greg-Broussard Hi and welcome to the forum - albeit the wrong one. Vegas products, except for Magix Movie Studio 18 and later versions, have their own forum, link is at the bottom of this page, I would suggest you post your question there There
• Movie Studio

  One answer, on 10/17/2025

  RE: [Closed] Music videos uploaded to Youtube lose audio quality
  @Vito-Amorelli Hi and welcome to the forum - albeit the wrong one. Vegas products, except for Magix Movie Studio 18 and later versions, have their own forum, link is at the bottom of this page, I would suggest you post your question there There
• Other products

  6 answers, most recent on 12/5/2025

  RE: URGENT: Cannot upgrade/crossgrade from ACID Pro to Vegas Pro 23 Studio
  @Santana Welcome! These are user to user forums, not a contact for any member of the Magix team, sorry! So, no-one who posts here can help you! In addition, since your question is really more to do with Vegas Pro than any of the products covered in
• Sequoia

  5 answers, most recent on 8/27/2025

  RE: Codemeter
  Ah ok, I didn't realize it was that bad. I'm not a frequent user, I just record a classical album every few years, do my own editing. The crossfade editor is the best I've experienced, which is why I'm going to all this trouble. Do you know of any
• SOUND FORGE

  8 answers, most recent on 1/20/2026

  RE: Sound Forge 365 activating and registering
  @Darlene-Lam It is very understandable that you feel as you do about not being able to run your recently purchased Vegas program but please do note what @SP. wrote; the correct forum for questions regarding the Magix Vegas range of products is NOT
• Off topic

  2 answers, most recent on 10/13/2025

  RE: [Closed] How do I contct customer support
  @Lee-Ingham Hi and welcome to the forum - albeit the wrong one. Vegas products, except for Magix Movie Studio 18 to 2025 versions, have their own forum, link is at the bottom of this page, I would suggest you post your question there There should
• Video Pro X

  14 answers, most recent on 10/21/2025

  RE: [Closed] Serial Number / Licenses
  @Jesse-Boyland2330 - you should see your licenses in your MAGIX-Account under "Products" and therein see the activations made so far. Also you can deactivate activations to get a free "slot" for your new installation. But be careful, you can delete
• Movie Studio

  4 answers, most recent on 6/7/2026

  MAGIX Video deluxe 2026 Premium - My first voice over is the pits
  I have made many productions now with everyones help and i am learning everytime but this is stressing me big time i used to make videos with txt info below my schenes..no speaking then i loved a.i. so i used a voice that worked for me but my family
• Web Designer

  6 answers, most recent on 9/18/2025

  RE: I have the html files but not the XAR file
  @burakrasit Welcome to the magix.info user forums. First, I doubt very much whether you can recompile your .XAR file from the .html etc., files of your site, sorry. Second, please be aware that all recent versions of Web Designer are now supported
• Sequoia

  One answer, on 7/28/2025

  RE: Kontakt 8 doesn´t work on Sequoia 15
  @Pepito-PollasDuras Welcome to the Magix users forums. Sequoia, along with Samplitude and Music Studio is now owned, developed and supported by BorisFX, it is no longer a Magix product. Hence I would recommend you register at and repost your
• Movie Studio

  6 answers, most recent on 8/7/2025

  RE: Magix video basic editing
  Hi. Welcome to the user to user forums for non Vegas products. If you last had Movie Studio 16 then at that point it was still a Vegas branded program which Vegas terminated permanently at version 17 to concentrate on the Pro versions of the
• Movie Studio

  One answer, on 4/17/2026

  RE: Re-installing Magix video delux 2026
  @Marc-Sloet Hi To download the installer again browse to the Magix website, click the icon top right of the home page and login with the email address and password you used to setup the program when you first installed and registered it. Select My
• Movie Studio

  4 answers, most recent on 10/29/2025

  Magix HUB
  Hello there, Can anyone help: this is the issue: A valid subscription or product with a hub quota is required to download and use the stock content. I tried almost everything. I found a folder must be deleted but I am not so sure. I bought the
• SOUND FORGE

  7 answers, most recent on 10/24/2025

  RE: Not received product key against
  @Bol @Amit-Kamble Hi Amit, If you ordered directly from Magix online, you can find the serial number under "My Account / My Products." Go to: MAGIX Service Center – Login to your account Good luck, Rob This only works if you bought an upgrade. New
• Movie Studio

  12 answers, most recent on 12/22/2025

  RE: SPLIT WHILE PLAYING WITH LETTER T
  @Aamer-Bader Hi Please do not duplicate post the same comment in different topics. I have removed your comment from the other topic. @browj2 has suggested an alternative solution above which is more accurate and less time consuming then cutting on
• Off topic

  8 answers, most recent on 10/17/2025

  RE: serial number at purchase
  @jesse-b Error 24 usually appears if you try to enter an e-mail address which is not the e-mail address of your Magix customer account. But rarely this can also happen if you enter the correct e-mail address. In that case, please visit Magix.com and
• ACID

  3 answers, most recent on 12/27/2025

  RE: Music Studio Error 24
  @gerald-angiari Votre message a été masqué car il n'est pas pertinent par rapport au sujet de cette discussion. Veuillez créer une nouvelle discussion en précisant exactement quels produits Magix vous possédez. Merci. JeffModérateur du forum   Your
• Off topic

  163 answers, most recent 10 hours ago

  RE: Magix support has not responded to support tickets for months
  @Alex.G. Hi and welcome to the forum - albeit the wrong one. Vegas products, except for Magix Movie Studio 18 and later versions, have their own forum, link is at the bottom of this page. From what I can see, it looks like you may have an account
• MAGIX

  10 answers, most recent on 3/30/2026

  RE: Service Status: Loops Unlimited #Solved
  Hi. Okay, fine, that's what we pay for, not for nothing to work. But 1) the software is poorly optimized, for starters. 2) There are repeated sound loops in many sound packs. Very few, if any, dark techno loops. etc... and we could go on listing
• Video Pro X

  One answer, on 9/14/2025

  RE: [Closed] In Vegas 20 Pro - window is not fully expanding
  @JohnTV Hi and welcome to the forum - albeit the wrong one. Vegas products, except for Magix Movie Studio 18 and later versions, have their own forum, link is at the bottom of this page, I would suggest you post your question there There should also