Search the MAGIX Community for tutorials, questions and solutions as well as for forum members

@raquii Inside the Acid program folder there are multiple audio_plugin_scan_server exe files. These are responsible for the plugin scan. Acid hasn't been updated for many years so there are compatibility issues with newer plugins. Some users found

Movie Studio

4 answers, most recent on 1/12/2026

RE: [Closed] Computer IDD

@stephen-s4481 Welcome to the Magix users forums, there are no Magix staff here, sorry. Exactly which version of Movie Studio do you have? JeffForum Moderator

Movie Studio

One answer, on 1/1/2026

[Closed] VEDGAS 23 import mov problem

I can't import MOV files from my Blackmagic camera. In version 20 this was possible. Please provide a solution. Thanks. Romuald Liszka studio@kam.pl

SOUND FORGE

8 answers, most recent on 4/21/2026

RE: Play head disappearing in SF18 Pro

Ah, I see. No worries, SP. I bought SF 18 Pro last year, so I wouldn't be eligible. I'll wait for a later version when there are a few more improvements. Looking forward to seeing what Boris FX do with it. Thanks a mill.

Rescue Your Videotapes!

One answer, on 11/24/2025

dark picture, Magix Video Saver 2023 version.

I recently upgraded to Magix Video Saver the 2023 version. Unfortunately ever since I upgraded my Magix the footage I capture from my video player is darker than I'd like it to be. Sometimes it's really bad and then I try and try again by cleaning

Movie Edit Now

8 answers, most recent on 2/11/2026

RE: magix movie edit pro mx

@ali-ahmad Hi Does that mean the activation has now succeeded? Do note: if you upgraded to Windows 11, any version, you may have issues with some features not working correctly. John EB

ACID

267 answers, most recent on 4/2/2026

RE: Feedback on ACID Bugs

@SandyRaw The latest version is Acid Pro 11. I believe 'Next' was version 9. I don't think that new plugins will run any better in 11. You can try to run a VST chainer like Plogue Bidule inside Acid and then load plugins inside Bidule. This might

Photostory

13 answers, most recent on 4/18/2026

RE: zoom in templates

I just checked and I also have that version, it’s all up to date. I have the full paid 2026 Photstory. I have all the other moving templates, just not the basic zoom in ones. All the the out ones are there though.

Music Maker

10 answers, most recent on 10/19/2025

RE: File suddenly will not open!

@Alex-Belobraydich Hi Thanks for the feedback, happy to hear you have recovered the project. I would suggest when working on a project over a period of time that you save using 'versioning' eg after each editing session save the project then use

Movie Studio

6 answers, most recent on 8/29/2025

RE: transfert de Movie Studio Platinum 16 à Movie Studio 2025

@Henorm Hi. Who told you Platinum 16 wouldn't work under Windows 11? You have only posted this one topic to this forum. The only incompatibility issues that would arise is if you had used effects within a project that may have either been removed or

Music Maker

7 answers, most recent on 2/22/2026

RE: LOST SOUND POOLS AND LOOPS

@ed-malone I'm pretty sure that Music Maker 2021 can no longer connect to the servers. That's why you need to install version 2024. And it's not necessary to enter the P3 number again. Logging in is enough.

SOUND FORGE

2 answers, most recent on 8/22/2025

RE: Bad Crumb Message

Basically, Sound Forge Mac is not supported on MacOS versions 10.15 and higher. There is no fix for this.

Movie Studio

4 answers, most recent on 4/30/2026

RE: Premium Content

I don't have any effects in the media pool showing the download icon. Video Deluxe Premium 2026 appears virtually identical to version 2025 with the exception of the somewhat buried AI features. I sent Magix a request to merge my email addresses.

Music Maker

4 answers, most recent on 4/14/2026

Novità in Music Maker: si pianta

Ultima versione di Music Maker: NON funziona correttamente !!! una valanga di problemi... ho dovuto disinstallare tutto !!! sto tentando di richiedere il rimborso, ma fanno ping-pong con le e-mail stiamo a vedere

Movie Studio

10 answers, most recent on 4/26/2026

Video Deluxe 2026

Where on Magix's site can I find a side by side comparison of the features for Video Deluxe 2026 versions? Thanks, David

SOUND FORGE

5 answers, most recent on 10/7/2025

RE: Missing DLL for Sound Forge Pro installer

I reinstalled the latest x86 & x64 Visual C++ redistr versions and rebooted, but it didn't help. Thanks for the suggestion. Any others?

Video Pro X

10 answers, most recent on 12/5/2025

RE: Video Pro X 11 Crashes Every 5 Minutes

@johnebaker Hi John. Thanks for the reminder. I had VPX11 and loved it but forgot how the newer versions have changed their setup menus. Ray.

Web Designer

One answer, on 3/20/2026

RE: Magix Web designer Premium Upgrade

@Ria-Werven This software is no longer published by Magix. You need to subscribe at Xara.com to get the newest version. They have a 30% off discount code on their website for Magix customers if you subscribe to Xara Web Designer 2026. That's all.

SOUND FORGE

One answer, on 11/22/2025

my soung forge not be activate

I have a problem with installing my version of Sound Forge 9, the program does not want to activate even though I have the appropriate key

Rescue Your Videotapes!

4 answers, most recent on 4/10/2026

RE: je n'ai pas recç mon numéro de serie pour enregistrer mon logiciel

@BRUNO-PACELAT Puisque votre article est encore dans sa boîte, veuillez consulter ce message d'assistance : https://www.magix.info/us/support/?question=349256&category=0&title=how-can-i-redeem-the-voucher-code-for-my-box-version. Il explique

SOUND FORGE

One answer, on 3/15/2026

RE: Unable to reregister Sound Forge Pro 10.0

@David-Kimmel Hi See this article on activation the older Sony versions of products acquired by Magix from Sony John EBForum Moderator

Movie Studio

7 answers, most recent on 4/10/2026

RE: cant download extra content

@SSB You have chosen Movie Studio as your software. Exactly which version and edition do you have? JeffForum Moderator EDIT, to add: these are user to user forums so there are no customer support staff present here.

Movie Studio

2 answers, most recent on 11/19/2025

RE: Unable to Install Magix Video Premium 2026 on Windows 11

@Joseph-Hensley Welcome to the Magix user to user forums. First, it would seem from your screenshot that you are attempting to run 2 Video Deluxe installations at the same time, 1 for the Trial version and 1 for the non-Trial version. Is that the