• Other products

  7 answers, most recent on 4/21/2026

  RE: Magic Audio & Music Lab is not finding my sound card
  @WilliamJ-Drake Hi What is your computer speification, in particular the processor, graphics card/chipset the sound card Make/Model, please quote the make and models in full. If the sound card is an external USB sound device does it playback audio
• Photostory

  3 answers, most recent on 3/19/2026

  RE: using my own music on photostory deluxe 2025
  @louis-s Hi, Strange question with little to no context. Of course you can use your own music when creating a video. Why would you think otherwise? Is it because you don't know how to use your music, presumably an audio file, in the program? John CB
• Video Pro X

  9 answers, most recent on 4/20/2026

  RE: 360 File from DJI OSV
  @paulsweigert Try changing the extension to "MP4" I did that to a Osmo file I found on the internet and VDL 2026 opened it with no issue. It's a vanilla HEVC with AAC audio. MediaInfo won't read OSVs, but it will read the file when it's changed to
• SOUND FORGE

  10 answers, most recent on 10/11/2025

  RE: MP3 files skipping / glitching when opened ...
  @Bill-Fike Please also check in the Windows Energy Options and that your computer doesn't run in energy saving mode and doesn't has USB port energy saving enabled. This might interfere with external USB audio interface.
• Movie Studio

  30 answers, most recent on 9/24/2025

  RE: No sound from combined files
  @Yoshinori-Tokuda Hi Thank you for the sample files. I do see that these files are the original .MTS files from your Panasonic camera, however you posted, and is shown in your image in this comment, that you have a file with the .MP4 file
• Movie Studio

  32 answers, most recent on 4/2/2026

  RE: Export quality from RTX Ti3060 far inferior to UHD770
  The saga continues... Definitely something odd with the 3060 exports (2720x1530 and 3840x2160 at various bitrates and also tried the UHD 5994 preset) on my TV (LG "4K"/UHD smart). I've made up a 1min 42 sec video of some drone footage with a
• Off topic

  5 answers, most recent on 6/3/2026

  Is it worth continuing to invest in Magix Software
  I have various Magix products and usually upgrade every two iterations to keep up with things but with all the recent financial woes and tickets rarely being resolved, is it perhaps time to find new replacements for video and audio apps? Why should
• MAGIX

  34 answers, most recent on 3/31/2026

  RE: New "owners/developers" of Sequoia, Samplitude and Music Studio.
  Only the members of the teams that worked on Sequoia and Samplitude (and Music Studio) who wanted to go with the acquisition are moving to BorisFX. The team that works on Movie Maker (and Sound Forge) was not part of the acquisition. While there was
• Movie Studio

  15 answers, most recent on 7/20/2025

  RE: Playback Stutter MEP 2016 Plus
  @CarpentersMate Just to clarify my understanding of your issue. It's not that playback of the video stutters or even freezes in the Program Monitor, the actual red play-head stops moving?! Does the audio still play while the play-head is stationary?
• Movie Studio

  11 answers, most recent on 12/4/2025

  RE: Corrupted Audio
  @MatthewEverett-Gates Hi I assume your system is set up as: C: drive is for Windows and installed programs, the mirrored drives are for data only, no programs are installed on the mirrored drives. We need more information about: The video file's
• Movie Studio

  13 answers, most recent on 5/15/2026

  RE: MMS 2025: New AI Effects
  @johnebaker Hi John EB, Thanks for testing this. I noticed last night that I had not pressed on the Comment button for my last comment. Here are the error messages that I have had: My last test didn't work giving me the above error. I then
• SOUND FORGE

  4 answers, most recent on 11/29/2025

  RE: "RENEW THE UPDATE SERVICE" - Is there any way to get rid of this popup
  The insistent Update pop up every time I close Sound Forge Audio Studio 15 has been an annoyance for years.Today I found the way to stop it. (CHAT GPT found it.) Disable Service_rel_u_x64_vc16.exe Rename this file to 'disabled' "C:\Program
• Other products

  2 answers, most recent on 7/8/2025

  RE: Video out of sync (Video easy Video Saver (2022))
  @SAMI-VAltonen Welcome to the Magix user to user forums. For the problem of the loss of audio-video sync please read this post on the same issue. BUT, I'm pretty certain that Video Easy does not allow you to adjust the audio and video separately so
• Movie Studio

  16 answers, most recent on 12/23/2025

  RE: No video only sound
  @me_again Hi Andy, The 32kHz Audio Sample Rate should not be a problem but, as @Marc-Goder and @johnebaker have pointed out, the fact that @Odd-Aagesen has a computer with a Snapdragon CPU is very much the issue here. Jeff
• ACID

  19 answers, most recent on 1/21/2026

  RE: WAVES VST Plug-in inssue
  OK, so I tried it... here's where I'm at... I noticed those exe files where already in the Acid Pro 11 folder, but I backed them up by moving them in to a separate folder. Then I put the Sound forge audio_plugin_server into the new Acid Pro
• Other products

  2 answers, most recent on 7/8/2025

  Video out of sync (Video easy Video Saver (2022))
  Bought ´Video easy Video Saver (2022)´ program with cables so I could save ercordings from older vhs tapes. Managed to install and registered it. Problem is that longer videos I capture from tape are out of sync... audio comes 1-2 second too early
• Audio Cleaning Lab

  12 answers, most recent on 7/21/2025

  RE: Audio Cleaning Lab 4 "Error While Writing Noise Sample File"
  I'm not saying they should be forced to support it - however, advertising standards (and therefore, I would expect, product pages on websites) should not be implying that the product is a fully supported product CLEANING AND EDITING YOUR RECORDINGS
• Other products

  32 answers, most recent on 5/30/2026

  RE: HOW TO CONTACT SUPPORT VIA EMAIL OR PHONE PLEASE
  @rose-h Welcome to the Magix user to user forums, so not any contact for Magix staff, and there is no phone number either, sorry. I believe the last version of Sound Forge Audio Studio was version 17, but this seems to not be available direct from
• Music Maker

  7 answers, most recent on 9/28/2025

  RE: MM2026 34.0.0.6 VST instruments causing severe audio problems
  @Astur4K The Music Maker ASIO driver is just FlexASIO with a custom user interface. FlexASIO and Music Maker ASIO run fine if you configure it correctly. But I recommend an external audio interface with its own ASIO drivers.
• Photostory

  2 answers, most recent on 1/13/2026

  photostory Deluxe 2026 - audio - missing codex
  Having completed a project save twice 1x dvd which work fine and 1 as MP4 saved to computer. On playback advises that a codex is missing. Anyone advise what codex I need and where I can get it. previous versions of Photostory worked fine. Using
• SOUND FORGE

  2 answers, most recent on 3/2/2026

  RE: serial number
  When you sign up for the (try for free) trial version of Sound Forge , Magix/Vegas emails you an activation serial code which you can use for 30 days without limitations, aside from the included third-party add-ons. If you go ahead and purchase, you
• SOUND FORGE

  4 answers, most recent on 7/14/2025

  RE: Sound Forge 17 and issues with Microsoft Sound Mapper
  Removing the low-latency driver will not affect any Sound Forge functions.btw, The low-latency driver is not installed with SF Pro, only SF Audio Studio.
• Movie Studio

  2 answers, most recent on 11/29/2025

  RE: Audio conversion math errors?
  @Karl-Diez Hi In addition to @browj2 's comment, I would advise you not to use mp3 for video editing where there is a need for synchronisation to the video. MP3's are a compressed 'final product' audio format and suffer from going out of sync when
• Video Pro X

  18 answers, most recent on 6/29/2025

  RE: Magix Capture - Standalone program
  @browj2 @CubeAce @Gid Apology for not get back to your comments. This weekend I had a chance to review my original post @browj2 I included some of my concerns in a recent ticket with Magix. Here are the main problems: Video is recorded at 24fps (I