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  • Video Pro X
    10 answers, most recent on 12/5/2025
    RE: Video Pro X 11 Crashes Every 5 Minutes
    @MegaMooer Hi . . . . I dont really want to upgrade and i feel i shouldn't have to upgrade to fix this bug that is (hopefully) unintentional.. . . I do not think this is a bug, and nor would it be fixed if it was. VPX 11 is old software and, due to
  • Video Pro X
    25 answers, most recent on 2/11/2026
    Cannot start VPX17 by double-clicking on MVP file
    Video Pro X17, 23.0.1.269 on Windows 11 24H2 OS Build 26100.6584 The file extension, .mvp, is registered to VPX17 in Windows. If I go to a project file, .mvp, using Windows Explorer and double-click on it, it should open in VPX17; it should load
  • ACID
    6 answers, most recent on 8/8/2025
    RE: Error Saving
    @Peter-Post I don't have or use any version of ACID (sorry) so I may be completely wrong about this, but... Assuming you are running Win 11 on the new computer and, depending on where you have selected to store those files, check your settings for
  • SOUND FORGE
    16 answers, most recent on 3/18/2026
    RE: Registration issues with Sound Forge 11
    I'm pretty sure I have used the same email since the beginning The email address you use to login to the Magix forums and the address you used when your SF-11 was initially registered (with Sony) may be different, so double-check. If all else fails,
  • Other products
    32 answers, most recent on 5/30/2026
    RE: HOW TO CONTACT SUPPORT VIA EMAIL OR PHONE PLEASE
    @Freida-Jeter Hi . . . . I am unable to reactive this program on my new PC . . . . Assuming you are referring to Photostory easy Version 2.0.1.54 and you want something similar, the nearest program to the one you had is Photostory Deluxe which is
  • Video Pro X
    9 answers, most recent on 8/23/2025
    Video pro x16 does not start
    My asus zenbook has cpu  AMD Ryzen 7 6800U with Radeon Graphics, 2701 Mhz, 8 core, 16 processor and 16 gb ram Windows 11 I've tried to reinstall the software, but when i launch it(as admin) it rest like this
  • Music Maker
    7 answers, most recent on 6/25/2025
    RE: How do I cancel my subscription so it doesn't automatically renew?
    @Sebastian-Biel Hello Sebastian, As @SP. you have already indicated, you can cancel your subscription by sending an email to: infoservice@magix.net. You can find the Legal information by starting MMM 2025 and clicking on Store at the top right.
  • Movie Studio
    One answer, on 4/9/2026
    [Closed] Register my produkt to be able to activate
    I try to re register my vegas movie studio platinum 11.0. It seams like i have registred it a long time ago but can not find my credentials fpr that registration. Jag blir hänvisad hit: "Serienumret används redan Det serienummer du angett används
  • Video Pro X
    3 answers, most recent on 11/8/2025
    VPX17 Dragging video clip from timeline to Project Temp Folder
    Hi, VPX17 23.0.1.269 New wrinkle in VPX17. Drag a video clip, trimmed or untrimmed, from the Timeline to the Project Temp Folder. The Type in the PTF should be Video, but now shows up incorrectly as Movie. As well, the two buttons for preview, play
  • Music Maker
    14 answers, most recent on 9/27/2025
    RE: What are the corresponding albums to Soundpools with no images showing
    Unfortunately, when looking for DubStep Vol 2 I got this message stating: "Xtreme Step - Complete Bundle - producerplanet.com The Soundpool contains all loops from 'Dubstep Vol. 2' of 'Soundpool DVD Collection 20' So I got the Xtreme Step Bundle and
  • Video Pro X
    45 answers, most recent on 6/6/2026
    DVDs cut don't play
    Video Pro X16 20.0.1.270 Dell Inc. OptiPlex 3070Bios Version 1.25.0Date 12/13/2023Motherboard Manufacturer Dell Inc.Model 07WP95Version A01Operating SystemEdition Microsoft Windows 11 Pro (64-bit)Version (Build) 23H2 (10.0.22635) I cut DVDs to disc
  • Movie Studio
    4 answers, most recent on 11/17/2025
    RE: Blank error dialogue box appears during MS2022 reinstall
    @VinceTwo-Two Welcome to the Magix user to user forums. Sorry to hear about the problem you are facing but I have a vague memory that there is a post in the forum about a known difficulty when trying to install MS2022 under Win 11. At the moment I
  • Movie Edit Now
    5 answers, most recent on 3/28/2026
    RE: Video Deluxe 2026 Premium - Activating the AC3 5.1 Codec and Other Opt
    @sicreetservis1410 Hi. Dolby Labs had this function taken out of all video editors a few years back over licence fee disagreements and if you are running on Windows 11, surround sound has also now been disabled in the operating system. It is still
  • SOUND FORGE
    4 answers, most recent on 9/20/2025
    RE: Soundforge Pro 18 automatically changing the sound of my files
    editing MP3 files in modern versions of Sound Forge might have changed and it handles them differently compared to old versions, so you'll encounter problems like audio glitches +11 to what @SP. stated!If you are editing MP3s or other lossy formats,
  • Movie Studio
    46 answers, most recent on 1/28/2026
    RE: BEWARE Latest Nvidia GTX 591.44 Drivers
    Greetings all, Nvidia have released RTX driver 591.59-desktop-win10-win11-64bit-international-dch-whql available as Game Ready only. On my system with RTX 4060 and MS2025 this driver still DOES NOT give NVENC hardware encoding with H.264 or HEVC but
  • Movie Studio
    15 answers, most recent on 11/12/2025
    RE: MPEG-4-Codec
    Here is my Computer Spec Computer Profile Summary Computer Name: DESKTOP-N9NF9I3 (in WORKGROUP) Profile Date: 09 November 2025 20:56:31 Windows Logon: User Personal Home Use Only Operating System Windows 10 Professional (x64) Version 22H2 (build
  • Movie Studio
    9 answers, most recent on 10/17/2025
    RE: can someone help me remove dog barking and a car racing up the street
    @spuddy13 Hi, Here is a link to another page in iZotope for cleaning up audio and removing background noise. Well worth reading. @Reyfox I got SpectraLayers Elements with SF Audio Cleaning Lab 4 for a very low cost. Unfortunately, the ARA plugin
  • SOUND FORGE
    2 answers, most recent on 10/24/2025
    Plug-ins not working
    Every time I try to load a plug-in I get an error message saying "Plugin does not support required connection." I have tried changing my audio driver settings in preferences and haven't had any luck. However, I did try a stereo flac file and the
  • SOUND FORGE
    38 answers, most recent on 9/16/2025
    RE: MP3 conversion glitches
    It's so strange, isn't it. Anyway, I've ordered a Focusrite 2i2 4th Gen for home, so fingers crossed. If any files come back with glitches, I'll just try to repair them and hope that pressing SAVE (in SF18 or RX11) doesn't cause glitches elsewhere
  • ACID
    19 answers, most recent on 1/21/2026
    RE: WAVES VST Plug-in inssue
    I'm not sure for Sound Forge but Music Maker 2026 files work with Acid11. Followw SP. steps. You need to copy these files from Music Maker
  • Movie Studio
    One answer, on 4/22/2026
    [Closed] render do not work
    Hello, I have a Vegas 22 and window 11 and I can't render. It freezes and doesn't start. I reinstalled it and did the following steps but it doesn't work:• .Reset the program to default settings by holding Ctrl+Shift during startup and selecting to
  • SOUND FORGE
    4 answers, most recent on 8/12/2025
    RE: Glitches
    @scott-james This can be caused by editing compressed audio files like MP3. It's recommended to convert them to WAV first. If you enable to always proxy compressed audio files in the Sound Forge program preferences, this will be done
  • Movie Studio
    16 answers, most recent on 2/25/2026
    Can't get Red Text
    V. 24.0.1.249 (UDP3) (Using Movie Studio for the first time on Windows 11 - and on a new Dell Tower.) In the Title Box, I'm not able to get text to be Red. I tried different combinations with Red, Red & Yellow, but the closest I can get to red
  • Movie Studio
    32 answers, most recent on 4/2/2026
    RE: Export quality from RTX Ti3060 far inferior to UHD770
    Greetings Al, I put the your RTX file into "My MP4Box" and demuxed it. Using the same app, I then put the resulting H264 file and ADTS file back into "My MP4Box" and muxed it - obviously no re-encoding, The resulting MP4 plays as smoothly as the
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