Search the MAGIX Community for tutorials, questions and solutions as well as for forum members

@Rhynhardt-Louw When I describe the software as "unresponsive," I mean that it freezes completely and does not react to any mouse clicks or user input. For example, if I click on the File menu, it can take five minutes or more before the menu opens,

Movie Studio

16 answers, most recent on 4/26/2026

RE: GL Transitions ?

@Reyfox Hi Tony, Thanks for the images of SpiceMaster in Vegas and Resolve; definitely OFX. The Magix plugins are not OFX, unfortunately. I, too, use mostly cross-fades, cuts, and J/L-cuts, but sometimes they just don't work with the material I

SOUND FORGE

2 answers, most recent on 10/24/2025

Plug-ins not working

Every time I try to load a plug-in I get an error message saying "Plugin does not support required connection." I have tried changing my audio driver settings in preferences and haven't had any luck. However, I did try a stereo flac file and the

SOUND FORGE

15 answers, most recent on 5/8/2026

RE: Unable to Activate SF18 Pro after a reformat of my computer

With my my last logged support ticket, I was advised the below: ----------------------------------------- Hello and welcome to MAGIX, Thank you for contacting us. We will forward your message to one of our employees. Best regards Your MAGIX

Movie Studio

12 answers, most recent on 5/1/2026

RE: Have downloaded Magix video de luxe 2026

@David-Cowan It is very difficult for fellow-users to directly help with this problem - we cannot see your computer, after all - but have you tried completely disabling your antivirus for the duration of the time it takes to download and install VdL

SOUND FORGE

3 answers, most recent on 1/20/2026

RE: Clicks and pops playing audio and audio exported in Sound Forge 17

Strange thing is that it seems to be a tweak for slow computers that cant decompress in real time the compressed audio audio This has been an issue for many folks. I am not sure the amount of RAM memory has much to do with it since many users have

Movie Studio

4 answers, most recent on 1/15/2026

RE: Objects in timeline not playing back video but plays back sound

@Myer-Brostoff Hi . . . . I started to cut and paste smaller chunks of the larger timeline into smaller independent timelines within the same project. . . . The project itself somehow became corrupted. Is there anyway to fix or restore this

Sequoia

5 answers, most recent on 8/27/2025

Codemeter

Hi- I own a copy of Magix Sequoia 12 but have misplaced the dongle. It is likely in storage. I still have the install discs and license code, book, etc. I’m registered with Magix. I’ve also reached out to Magix for support (they had offered this

Movie Studio

47 answers, most recent on 8/24/2025

RE: "Takes" functionality

@CubeAce Hi Ray, .....Ha! Lost in translation I think..... I wasn't lost in translation, but rather because of this text: "Unfortunately, a 4TB drive now lasts less than a year." I continued with this, thinking you meant to imply that an external

Off topic

163 answers, most recent on 6/12/2026

RE: Magix support has not responded to support tickets for months

I decided to leave O2 for exactly the same reason. I have an issue and the O2 BOTs cannot come up with a fix. I have spent well over two hours maybe three trying and failing to get through to a real person. I have decided to move to another provider

Movie Studio

9 answers, most recent on 10/17/2025

RE: can someone help me remove dog barking and a car racing up the street

@browj2 thanks for the heads up on Soundforge Suite. I can upgrade to SLP for $178 from my old copy of SLP, but even then, for the amount of times I would use it, not worth the cost. I have e friend who has a recording studio in Belgium I could send

Movie Studio

20 answers, most recent on 10/9/2025

RE: Video files not loading

Hi Reyfox, My camera details are - Panasonic "Lumix" DMC-FZ2000. As a rule, I use it on automatic "iA+" but am able to choose certain bits of the settings. So, I used a frame of 16:9; Recording Format of AVCHD ; REC Quality with as the following

Movie Studio

3 answers, most recent on 1/13/2026

RE: Settings - CPU or GPU - Video Delux Premium 2026

@SHANE-KOHUT Certainly for export, use the 3080 for MP4-type source files. My 3060 is probably 5 times faster than the CPU export. For other source file types such as AVI, I find using the iGPU in my Intel CPU sometimes yields faster exports. Then

Music Maker

8 answers, most recent on 5/30/2026

RE: Licence Document

@Ward-Ron So, I am able to create a Licence Document with the Game Dev who brought the Track I made using MMM ? As @SP. advised, the only way you can check whether this is possible is to contact infoservice@magix.net and ask for a definitive answer.

SOUND FORGE

6 answers, most recent on 8/5/2025

RE: Having Problems With Sound Forge 17 Crashing Or Otherwise Not Working?

@GregoryP-Lewis Interesting. Can you check the Windows Reliability Monitor for a detailed crash description and copy and paste it here? To open the Reliability Monitor press the Windows key and R on your keyboard. In the Run window type perfmon /rel

Movie Studio

7 answers, most recent on 7/5/2025

RE: Selected Aspect Ratio Not Exporting

Hi @Peaceful-Pixel Is there any particular reason why you want to export at such a high frame rate? Typically, high frame rates such as 120 are shot with the intention of creating slow motion video with smooth playback. So, if you export your video

Movie Studio

16 answers, most recent on 2/25/2026

Can't get Red Text

V. 24.0.1.249 (UDP3) (Using Movie Studio for the first time on Windows 11 - and on a new Dell Tower.) In the Title Box, I'm not able to get text to be Red. I tried different combinations with Red, Red & Yellow, but the closest I can get to red

Rescue Your Videotapes!

20 answers, most recent on 11/23/2025

RE: Windows does not find drivers for the video grabber usb device

I have tested to play many different videos in the player, same problem. Scart is in out mode, and all 3 color cables are firmly connected. This is what i see then in the software, and there is constant beep sound also at the same time when the vhs

Movie Studio

26 answers, most recent on 8/24/2025

RE: MAGIX Video deluxe 2026 Premium MPEG_4 Activation problems

I'm about to re-install Windows 11 Pro on a new NVME. It's been several years, and Windows, for some reason, seems to get "funky" over time. 24H2 will not install, but there are some issues with solid states drive controllers with that build and

Movie Studio

48 answers, most recent on 9/29/2025

RE: Weird issue with using Smart Copy/Smart Render in MEP 2019 Premium

@ericlnz The image isn't changed. The two fields are the same. It's just that they aren't taken from two periods in time but are from the same time. When read as an interlaced file (instead of progressive) the top field is used to create a full

Movie Studio

13 answers, most recent on 5/15/2026

RE: MMS 2025: New AI Effects

Hi, Update to the above. Export failed at 7:29:13 after 1h 44m. The project is 7:30:06. However, the video was created and the end is during a fadeout. This may be a coincidence, but I noticed that the export seemed to fail where the playback marker

Movie Studio

7 answers, most recent on 7/26/2025

RE: VDL 2026 Crashing on Analogue Recording Stop

@AAProds Hi Al. It might be useful to copy the crash log and post it (or the last bits if it is a large crash log) the next time it happens. Also have you looked at the new MXV files and compared them to MXV files produced by MEP 2021? Over the

Movie Studio

21 answers, most recent on 6/17/2026

RE: Formatting Drive

@CubeAce Hi Ray . . . . There may be too many variables of individuals user cases in how they distribute their files across a system for conclusive individual results'. . . . Agreed. . . . . It was in no way intended to cast aspersions on your

Movie Studio

48 answers, most recent on 9/29/2025

RE: Weird issue with using Smart Copy/Smart Render in MEP 2019 Premium

@AAProds Hi Al, . . . . "Smart Copy successful." . . . The full line is 'Export with Smart copy successful' The text in the results box tells you what it determined what it needs to do and did, in both it is 'render' How long was the movie, and the