• Movie Studio

  26 answers, most recent on 8/24/2025

  RE: MAGIX Video deluxe 2026 Premium MPEG_4 Activation problems
  I'm about to re-install Windows 11 Pro on a new NVME. It's been several years, and Windows, for some reason, seems to get "funky" over time. 24H2 will not install, but there are some issues with solid states drive controllers with that build and
• Movie Studio

  2 answers, most recent on 6/27/2025

  RE: PC Win 11
  Bonjour @Jackson11410, Si vous parlez de Video Deluxe 16 et 17 (2010/2011) avec un numéro de série P2, vous ne pouvez plus les télécharger depuis Mon Compte / Mes Produits. De plus, ils ne fonctionnent plus correctement sous Windows 11. Vous pouvez
• Photostory

  One answer, on 5/9/2026

  Program hang
  Photostory Deluxe 2025 hangs at the intro screen and Task Manager has to end the program. Very annoying as the splash screen insists on running on top of other apps. I had no problem with the previous iteration. Running 64 bit Win11 Pro v. 25H2 on a
• Music Maker

  6 answers, most recent on 6/29/2025

  No sound on VST instruments
  I am using Music Maker 2024. Upon opening a VST instrument I am unable to click a note on the keyboard and hear the instrument. Likewise, although it registers that a note is being played on the keyboard no sound is generated. I have checked in
• Video Pro X

  10 answers, most recent on 8/10/2025

  RE: Programme freezes
  Thanks, enjoy your day out. No, the camera has never had its settings changed. If it helps, in a previous thread I said I got the trial version of Magix, which worked no problems (win 11 pc) then when I purchased it, it gave nothing but problems,
• Movie Studio

  30 answers, most recent on 9/24/2025

  RE: No sound from combined files
  @Yoshinori-Tokuda Thanks, got it now. The audio imports OK on my laptop (no extra codecs installed; I do have VLC Player installed). MediaInfo shows the audio is AC-3. Exactly what program do you have, and what version is it? Help>About will show
• SOUND FORGE

  13 answers, most recent on 8/8/2025

  RE: Can't register SF-7b even with the key
  @bzan Maybe it's caused by some incompatibility with a modern Windows system? Have you tried to set compatibility mode for the program to Windows 7, Vista or Windows XP? If you can install and register it fine inside a virtual machine with Windows
• ACID

  7 answers, most recent on 9/22/2025

  RE: Waves L3 Multi- & Ultramaximizer V16 can't be added, but visible
  @NickHarvey My guess is, that Acid 11 is simply incompatible. It wasn't updated for years and Waves plugins have the odd peculiarity that they are only officially compatible with DAWs listed on the Waves website. They can work with other DAWs, but
• Movie Studio

  6 answers, most recent on 2/1/2026

  RE: Video Deluxe 2026 Could Not Find a Part of the Program
  Also, in the interest of completion: I've done all the normal things you'd do here-- I'm pretty close to an expert in Windows Support and build my own machines. Windows 11 64-bit is up-to-date. I'm running the latest WHQL drivers for My Radeon 9070
• Movie Studio

  7 answers, most recent on 7/5/2025

  [Solved] Selected Aspect Ratio Not Exporting
  Hello, I am a little new with this program and I thought I had a good understand until I realized my videos aren't exporting the selected frame rates and "Video Settings" that I select at the starting of a new project. All my videos that I import
• SOUND FORGE

  One answer, on 9/3/2025

  RE: VU meter when recording
  Welcome to the Magix Sound Forge users community @Fred-Parker To view the record level meter: View> Record Options"It is a separate window from the playback meters "If you wish to view the record levels before recording (aka, rolling tape) enable
• Movie Studio

  11 answers, most recent on 1/12/2026

  Video Deluxe 2026 - Access Violation Code - Program Crashes
  Hi everyone. I have just purchased Video Deluxe 2026 and when trying to start a project I open a drive on my PC where my videos are and I get this Access Violation message pop up and once closed the program crashes. I run Windows 11 and my GPU is
• Music Maker

  7 answers, most recent on 10/20/2025

  RE: MMM 2014 fresh reinstall from website
  @Eleyan Do you mean the downloader closes itself or it switches to a pause button? If the download simply pauses your firewall is blocking it. You need to add an exception rule or temporarily disable it. If it crashes you need to ask customer
• SOUND FORGE

  29 answers, most recent on 9/16/2025

  RE: SF 11 refuses to start, even full re install
  @daniel-DIAZ2990 Hi . . . . after a clean reinstall, SF11 . . . . Did you use the Sony or the newer Magix installer? If the Sony installer then it will be trying to contact registration servers that no longer exist. In your account at magix.com log
• Photostory

  20 answers, most recent on 2/28/2026

  RE: Photostory 2026, "RC String 8875 not found"
  @David-Robinson5527 As far as I can remember this is the first occasion on which this specific error message has ever been seen. A quick Google search on it returns the only result as this thread (!) so no help there either. I've just checked my
• SOUND FORGE

  3 answers, most recent on 8/22/2025

  RE: Installation issue with ACID 11 and Sound Forge Audio Studio 17 on Win
  How long ago did you purchase Vegas 21 and was it purchased directly from Vegas Creative Software (Magix) because the current Vegas version is 22 and Vegas 23 is expected to be published real soon.Are you referring to the Vegas 21 installation
• SOUND FORGE

  6 answers, most recent on 5/1/2026

  RE: Sound forge pro 11
  The password is incorrect and I need access to the old email to retrieve a new password @Angela-Prosser, in that case you will have to contact Magix support. Sorry to say, a response may take 'a while' due to the restructuring of Magix and the
• Movie Studio

  8 answers, most recent on 2/5/2026

  Repeated glitch in burned disc
  I have been using Movie Studio 2025 Platinum on my windows 11 computer. I have tried several times to burn a movie of mp4 files from a vacation to a DVD. The edited movie plays normally using the software itself but even though the program says
• Off topic

  One answer, on 11/7/2025

  RE: Magix video converter
  @tolti Hi The drivers for the older USB dongles are no longer available. Windows 10 should have installed the correct drivers, however the device may not be accessible to the program you are using because the Windows, Settings, Privacy &
• SOUND FORGE

  No answers, created on 12/15/2025

  Plugins shows a same generic control panel instead of a dedicated GUI
  a new SF18 pro suite, built 21 installation.Windows 11, 32GB Ram.SF built in effects works perfectly.All other plugin effects are detected and listed correctly.The problem:When open any plugin effect, I get a generic single slide plugin window
• SOUND FORGE

  6 answers, most recent on 8/5/2025

  RE: Having Problems With Sound Forge 17 Crashing Or Otherwise Not Working?
  It's a Dell Optiplex 7050 Micro so technically it's a desktop but not a conventional (large footprint) desktop. It has an Intel I7 quad-core 2.84 GHz processor with 32 Gb memory. The HDMI port is on the motherboard and it also has 2 display ports.
• Video Pro X

  10 answers, most recent on 12/5/2025

  RE: Video Pro X 11 Crashes Every 5 Minutes
  @johnebaker VPX 11 is old software and, due to its lack of modern GPU support and the PC not having an Intel CPU with integrated HD520 or better iGPU, should be considered obsolete with respect to modern GPU's such as the RTX 2060 which could lead
• Movie Studio

  2 answers, most recent on 1/20/2026

  VIDEO A MODIFIER AVEC LA FONCTION "Effets - couleur, contraste .....
  J'utilise MAGIX depuis une vingtaine d'années, et là je viens d'installer MAGIX 2026. Or, j'ai un gros soucis, dès que je veux aller dans les "effets", j'ai comme un blocage du PC pendant 2 à 4 minutes pour accéder à la fonctionnalité souhaitée
• Movie Studio

  46 answers, most recent on 1/28/2026

  BEWARE Latest Nvidia GTX 591.44 Drivers
  Greetings All, Installed the Nvidia graphics driver 591.44 (591.44-desktop-win10-win11-64bit-international-dch-whql) earlier today. Just tried to export a video and MS 2025 says "please update to latest graphics driver" (or words to that effect) and