• Movie Studio

  69 answers, most recent on 8/10/2025

  RE: Unable to import MKV files into Video deluxe 2026 Plus, Windows 10
  @Gra_Ham, @AAProds, @johnebaker, @Can-Dive, @me_again, As I mentioned, the *.MKV file doesn't work even if K-lite is installed by default. I want to point out that sometimes it's unavoidable to convert older videos with a conversion program that
• Movie Studio

  69 answers, most recent on 8/10/2025

  RE: Unable to import MKV files into Video deluxe 2026 Plus, Windows 10
  Thanks for that. Downloaded MediaInfo but it us way beyond me - rapidly got completely out of my depth. My mkv files were generated from old camcorder PAL tapes using PotPlayer if that helps - have heard good and bad things about PotPlayer. Magix
• Movie Studio

  22 answers, most recent on 8/13/2025

  RE: Support and TICKETS
  @emmrecs @jtu001 Hi. I was using an nvidia 1650 Super but it could not cope with more complex projects so I have it as a standby in case my 3060 12GB stops working but even that struggles with some of the demands I put on it. The more complex a
• Movie Studio

  3 answers, most recent on 5/13/2026

  Nvidia and VDL2026+
  Greetings, I'm rapidly coming to the conclusion that VDL 2027 is on the horizon for two reasons:- 1) Historically new versions come out end of May beginning of June, and 2) I always seem to receive a regular stream of emails strongly suggesting I
• Photostory

  12 answers, most recent on 8/9/2025

  RE: where is music in deluxe 2021
  Forgive me if I'm posting this in the wrong place, the format is really complicated. My last few slideshows on Photostory Deluxe have worked fine (but boy do I miss Photostory Easy). This time, however, I can't figure out how to get the audio files
• SOUND FORGE

  31 answers, most recent on 4/17/2026

  RE: Sound Forge alternatives
  I’ve never used a program with an interface as clear and smooth as Sound Forge (same with Vegas), but their frequent VST plugin bugs—essential for audio work—plus High DPI issues (still in 2025!) made me switch reluctantly a long time ago. For
• Audio Cleaning Lab

  11 answers, most recent on 2/24/2026

  Need 2 files from Audio Cleaning Lab 10 cd distribution
  I have replaced a flaky computer and I wish to move Audio Cleaning Lab 10 to the new PC, but the CD distribution is missing 2 files in the system folder. I considered upgrading to the latest Sound Forge 18 version, but it is missing at least 2
• Movie Studio

  12 answers, most recent on 5/1/2026

  RE: Have downloaded Magix video de luxe 2026
  Thanks again, John. The one I bought on 3rd March this year is designated "Video deluxe 2026 Plus" and when I tried to get help I was informed that it was out of date and I had to buy the new "Video Pro X17" which I bought on 25th of April. I can't
• Off topic

  163 answers, most recent on 6/12/2026

  RE: Magix support has not responded to support tickets for months
  @Steve-Jones3743 as of 2025, OVHcloud has taken over as the Host for Magix As both John and I have pointed out to you, OVHCloud is now the host for what used to be known as "Magix Online World". This is completely different to Magix support, sales
• Movie Studio

  25 answers, most recent on 10/8/2025

  RE: Issues with MAGIX Video deluxe 2026 Plus
  "You can separate the video and audio: in the program settings (key Y) on the video/Audio tab, untick "Video/Audio on one track"."I meant moreso, I organize type by track. Video on the 1st track, images/audio clips on second track, and usually a
• Video Pro X

  7 answers, most recent on 12/8/2025

  RE: Ripple Delete shortcut not working
  @Kraz @AAProds @johnebaker Hi, In both VPX17 and VDL2026, selecting one or more objects on a track, Ctrl+Del will delete those objects and close up the gaps and move objects on other tracks if they start farther along the timeline. As far as I have
• Movie Studio

  31 answers, most recent on 4/16/2026

  RE: Video deluxe 2026
  @AAProds Hi Al Looking at the migration of effects that occurred when I upgraded from MMS 2025 to VDL 2026, I see that the folder: C:\Users\Public\Documents\MAGIX\Common\Videocontent\Movie Edit Pro Premium\UserVideoEffects\ has a copy of my LUTs
• Off topic

  2 answers, most recent on 4/11/2026

  RE: Ownership of Vegas Pro
  @Time-Tree Magix is bleeding money. They went nearly bankrupt in 2023. They needed to downsize massively and couldn't longer support multiple video and audio editing programs and sold about 3/4 of their portfolio to BorisFX. The content creation
• SOUND FORGE

  One answer, on 11/28/2025

  RE: I have soundforce Audio CD 13 but no Serial number.
  @Brad-Pearson Sound Forge is not a music creation software. It's for editing audio files, so you can, for example, record speech with a microphone and cut out parts of the speech and boost the volume, or record old vinyls and try to reduce noise and
• Movie Studio

  69 answers, most recent on 8/10/2025

  RE: Unable to import MKV files into Video deluxe 2026 Plus, Windows 10
  @Gra_Ham @CubeAce @me_again @johnebaker @AAProds I downloaded the MKV file, but couldn't play it through the VDL2026 timeline. I received this error message: I use Shutter Encoder (64-bit portable version) as my conversion program. I've converted
• Music Maker

  6 answers, most recent on 7/17/2025

  What probability exist that the Ai di Music Maker can create existing?
  Peace to you,I wanted to try my version of Ai di Magix Music Maker 2024 and I chose 80s music, then I asked to use this pool to create a music, and as a joke my brother used Shazam to check if the recognition worked, I told him that it was
• Music Maker

  20 answers, most recent on 4/5/2026

  RE: Music Maker 2026 Frozen at SetViews during startup
  Hi, Below is what Magix AI told me to check and I did. The startup problem still exists for both 2025 and 2026. This freezing is a known issue under Windows 11, typically caused by conflicts with certain Windows accessibility features or
• ACID

  3 answers, most recent on 11/17/2025

  RE: How to turn off LOOPING & Beat mapping in ACID PRO's Explorer
  Hello welcome Reviewing samples in explorer does not automatically beat map the sample. Try these steps, yes it's time consuming. Right-click the clip in the track.Select Clip Properties.In the dialog that appears, change the Acid type dropdown
• Movie Studio

  11 answers, most recent on 3/22/2026

  RE: Cleaning a really poor quality video
  @johnebaker Here you go, John. Very slow on my laptop so I eventually commented-out the LSFMOD sharpener and used the sharpener in Neat Video in VDL 2026 (for another version; I imported it as a MagicYUV AVI). This one just used the last video Andy
• Movie Studio

  10 answers, most recent on 11/9/2025

  RE: program crash trying to extract audio to txt file for use as sub title
  John,   Cannot remember how i got a transcript But i downloaded it and for a 1hr film it was 100 pages and had numbers and times and spaces..   Good old a.i. trimmed all the crap out I now have a document of 25 pages i can compare with youtube and
• Movie Studio

  25 answers, most recent on 8/7/2025

  RE: Any decent support for Insta360 videos yet?
  @Peeteey Thanks for outlining you workflow. I can imagine editing video from four 360 cameras would be a challenge! Your workflow of using multi-cam editing is a great idea and something I didn't consider. With my own workflow, I was planning just
• ACID

  6 answers, most recent on 9/25/2025

  Does Acid pro have a CHANCE!!.
  Does Acid pro have a CHANCE!!. Recently the owners of Acid Pro Magix sold off Samplitude, Sequoia and Music Studio. Here's the article.https://www.soundonsound.com/news/boris-fx-acquire-sequoia-samplitude-music-studio These three DAW's were really
• Off topic

  4 answers, most recent on 10/29/2025

  RE: Tired of all the sales/upgrade emails from Magix
  @NotACat Welcome to the Magix forums. I think we understand your frustration but these are user to user forums; Magix staff rarely, if ever, visit here and so it is extremely unlikely that anyone who can effect any change to the sending out of
• Audio Cleaning Lab

  12 answers, most recent on 7/21/2025

  RE: Audio Cleaning Lab 4 "Error While Writing Noise Sample File"
  @Former user Hi, See the video below that I did about the problems with SFACL4. I have been after Magix for 2 years. All tickets to support with reminders are appreciated. Magix should be embarrassed to have this product go out with such obvious