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@Henorm Hi. Who told you Platinum 16 wouldn't work under Windows 11? You have only posted this one topic to this forum. The only incompatibility issues that would arise is if you had used effects within a project that may have either been removed or

Other products

6 answers, most recent on 12/5/2025

RE: URGENT: Cannot upgrade/crossgrade from ACID Pro to Vegas Pro 23 Studio

@Santana Welcome! These are user to user forums, not a contact for any member of the Magix team, sorry! So, no-one who posts here can help you! In addition, since your question is really more to do with Vegas Pro than any of the products covered in

Movie Studio

One answer, on 10/17/2025

RE: [Closed] Music videos uploaded to Youtube lose audio quality

@Vito-Amorelli Hi and welcome to the forum - albeit the wrong one. Vegas products, except for Magix Movie Studio 18 and later versions, have their own forum, link is at the bottom of this page, I would suggest you post your question there There

Off topic

2 answers, most recent on 10/13/2025

RE: [Closed] How do I contct customer support

@Lee-Ingham Hi and welcome to the forum - albeit the wrong one. Vegas products, except for Magix Movie Studio 18 to 2025 versions, have their own forum, link is at the bottom of this page, I would suggest you post your question there There should

Other products

2 answers, most recent on 4/26/2026

Downgrade Magix Vegas Pro 23 to Magix Vegas Pro 22.

Hello. i'm posting here because after 2 weeks and 2 tickets i'm asking if it's possible to downgrade my Vegas Pro 23 version into vegas pro 22 version? 23 is unusuable. 22 looks pretty better. and i won't pay 150$ for an update to BorisFX Vegas

Movie Studio

16 answers, most recent on 4/26/2026

RE: GL Transitions ?

@idd-2016 I've had Spicemaster since old Adobe 6 days. @browj2 Vegas has slightly over 61 built in GL Transitions. There are more than 120 on the site. Some of the transitions on the website are basic and can be done with built in transitions in

Movie Studio

16 answers, most recent on 2/25/2026

RE: Can't get Red Text

@KJS-LES Hi . . . . the color in the Text selection box is MUCH REDDER than it looks here. Can't see the yellow outline either . . . . Looking at the image you posted, the colours are somewhat off, in the Preview Monitor, the program panes appear to

Off topic

One answer, on 10/22/2025

RE: can not buy from our country?!

@RADO-ZOUBEK Welcome to the Magix user to user forums, so not a contact for any Magix staff and no-one who posts here can do anything to help with stopping any emails being sent to you, sorry! Instead, you need to email infoservice@magix.net and

Movie Studio

10 answers, most recent on 5/23/2026

RE: Video Deluxe 2026 premium

@Steven-Wooten Hi Please use the abbreviation VDL for the product name. Are you logging in to the computer using a Microsoft account? If so, and OneDrive is active and syncing your documents to the cloud, then as a minimum you need to stop OneDrive

Other products

32 answers, most recent on 5/30/2026

RE: HOW TO CONTACT SUPPORT VIA EMAIL OR PHONE PLEASE

@Sorrento Your question has been hidden as it is not relevant to this topic which is about contacting support regarding Movie Edit Pro Please create a New post in the correct section of the forum ie Audio, Sound Forge as you have done with previous

Movie Studio

3 answers, most recent on 5/28/2026

Seems to be a codec problem

I'm trying to edit some video sourced from my Canon Legria HF R66 movie camera. I had nor problem editing MP4 files from this camera with previous version of Magix. I think it has worked with the current version, but not sure. The symptom is sound

Movie Studio

6 answers, most recent on 9/12/2025

RE: Replacing music - Video deluxe 2026 Premium

@johnhutchinson966 Hi Your question has been hidden because it does not related to the subject the this thread, which is about replacing/deleting a music object. This is considered as 'hijacking'. Please create a new post and include which edition

Movie Studio

30 answers, most recent on 9/24/2025

RE: No sound from combined files

@me_again Andy, you feeling brave? Here's an AC3 codec download that would be worth trying. The reference post on the Adobe forums

Movie Studio

2 answers, most recent on 8/5/2025

RE: [Closed] Authentication code for Movie Studio 13

@Kevin-Arkin Hi. This is the wrong forum to ask that question as that program version comes under the Vegas forums posts. It's only the later versions (17 onwards) that are dealt with here as the program shifted to a differently based program

ACID

3 answers, most recent on 12/27/2025

RE: Music Studio Error 24

@gerald-angiari Votre message a été masqué car il n'est pas pertinent par rapport au sujet de cette discussion. Veuillez créer une nouvelle discussion en précisant exactement quels produits Magix vous possédez. Merci. JeffModérateur du forum Your

Photo & Graphic Designer

One answer, on 8/28/2025

RE: Not possible to sort an album in Photo Manager?

@J-Sala Hi To sort an album, open it and use drag and drop to sort the images, standard sort options do not work within an album. I would suggest, before posting, you check in Help, Content or Download the manual, depending on the version you have,

Other products

2 answers, most recent on 2/12/2026

RE: [Closed] Reuse another License from my original computer

@MARCELO-MOREIRADOSSANTOS I recommend you edit your post and remove your personal information, because this is public user forum. Your Vegas registration is bound to your Magix customer account. If you enter a different e-mail address than

Movie Studio

9 answers, most recent on 10/14/2025

RE: Post Editing Time Limit Not Necessary

@johnebaker @emmrecs Hi I know this is an old post, but it's relevant in such matter. I noticed that I can no longer edit my music uploaded in the media section? I can no longer change the photo attached or change my description, I could do all of

Movie Studio

7 answers, most recent on 9/11/2025

RE: Upgrade path from Movie Edit Pro Plus

Thanks for the reply. Since posting, I was able to install the version from the older computer. It appears to be running. I was trying to find a link to the discounted/upgraded software. I would not mind have the latest and "greatest!" Magix

Off topic

8 answers, most recent on 10/14/2025

RE: Software

@Eric-Bremmer Welcome to the Magix user to user forums. I have closed the post you made about Audio Cleaning Lab since you have received the correct answer there and it is, essentially, a duplicate of this thread. First, please tell us exactly which

Music Maker

20 answers, most recent on 1/28/2026

RE: Music Maker update 33.1.1.19

@Ken-E Your post to this thread has been hidden since it is not relevant to a thread discussing an update to MM 2025. Please create a new thread with your question, giving as much detail as you can about your computer, the exact version of Music

Audio Cleaning Lab

One answer, on 3/28/2026

RE: Cannot install Magix Audio Cleanic 2014

@Christophe-BOUTONNET Please edit your post and remove your private information. This is a public user forum and we are all users like you and no Magix support staff is active here. You need to ask support at infoservice@magix.net for a direct

Video Pro X

10 answers, most recent on 10/23/2025

RE: App failure to load

@Michael-Banks1180 Sorry to hear about the health issues you've experienced recently. I'm sure @johnebaker will reply to you when he sees your post but certain things in your information stand out to me as items to consider: Your version of Win 11

Off topic

2 answers, most recent on 12/21/2025

RE: [Closed] Transfer my account Selling: SF Pro 18, Acid pro 11, and Vegas Pro 22

@RHRead Hi While the EULA's for the software allows such sale/transfer, after notifying Magix of the intent to resell the product and de-activation of the products from your Magix account, Community rule no. 5 ie. ... Use of the community