Search the MAGIX Community for tutorials, questions and solutions as well as for forum members

Movie Studio
10 answers, most recent on 11/9/2025
RE: program crash trying to extract audio to txt file for use as sub title

@spuddy13 Hi Brian Pleased to hear the first issue is fixed. With respect to the Speech to Text, assuming you downloaded a text file, I do not have Speech to text available to me, then I think you need to you copy and paste its contents into a

Movie Studio
11 answers, most recent on 5/2/2026
RE: MEP 2016 Plus - Trying To Copy Media Onto New Project

@CarpentersMate Mike, ouch! Is it possible to invade a PC and precisely DELETE specific files? Unless you have serious security issues with your setup, the answer to that would be No. When you opened the project again, did MEP protest that it

Other products
One answer, on 2/26/2026
[Closed] Vegas Pro 22 - Surround Sound

I want to create a Surround 5.1 audio track(s) on my video, and I am having issues getting it to work. Are there any clear and concise directions printed anywhere that explains this? When I use the Pan tool I cannot get audio to route to my Center,

Movie Studio
12 answers, most recent on 4/9/2026
RE: How to stop Magix trying to force me to install Travel Maps everytime?

@Apollo89x . . . . I didn't bother responding to what you wrote as I've already fixed the pop-up issue myself . . . . Common courtesy would dictate that you respond with the fix you applied to help others in the future. John EBForum Moderator Ok

Off topic
13 answers, most recent on 2/27/2026
Payment not received email

I recently got an email claiming my payment wasn’t received and they would pursue legal action if not paid, but on PayPal and my credit card statement both payments cleared just fine. I’ve tried really hard to contact support for the issue and have

Movie Studio
25 answers, most recent on 10/8/2025
Issues with MAGIX Video deluxe 2026 Plus

Hello again! I am back, plagued yet again with technical issues! Figured I'd just pop in and see if these are known issues, or if anyone else is experiencing them, or if there's already a solution... Number one, I'm having problems with my tracks.

Off topic
163 answers, most recent on 6/12/2026
RE: Magix support has not responded to support tickets for months

@emmrecs @johnebaker @SP. @instrumentally @ericlnz @pjleese @David-Robinson5527 @Craig-milne Hi All I received some communication from Magix this morning and the I.T department have been made aware of said support issues and tickets closing

Video Pro X
3 answers, most recent on 11/8/2025
RE: VPX17 Dragging video clip from timeline to Project Temp Folder

@browj2 Hi The last entry was a range dragged from the timeline to the PTF which was the only one to replicate the issue and I get 1 button only. An odd bug, the PTF is treating it as a movie (individual timeline) ! John EB

ACID
16 answers, most recent on 4/27/2026
RE: ntdll.dll - ACID doesn’t start

I've been having this issue since yesterday after I updated my Intel Drivers. It was working absolutely fine before the driver updates but now I'm unable to get it to launch at all. I've tried basically everything, rolling back driver updates, clean

SOUND FORGE
8 answers, most recent on 2/4/2026
Sound forge pro 18_plugin chain issue

Hi,when using the plugin chainer, the settings of each effect in the chain are reset to default if I close the plugin window. When I open it again to modify or fintune it, the settings are reset to default, not those I entered before closing it.

Other products
2 answers, most recent on 2/12/2026
RE: [Closed] Reuse another License from my original computer

@MARCELO-MOREIRADOSSANTOS HI I have removed the image showing the VP serial number. @SP. has given you the solution to the issue you are having, however please note: Vegas products have their own forum, link is at the bottom of this page, any

Photostory
20 answers, most recent on 2/28/2026
RE: Photostory 2026, "RC String 8875 not found"

I admit defeat. For the 3rd or 4th time the bots say they have insufficient information to understand my problem so can I please send everything about the issue and the PC yet again. I have done this several times under the same case number. I

Movie Studio
12 answers, most recent on 9/15/2025
RE: Does MovieEditPro Premium support LUT?

@magix_dr Hi . . . . I first need to clarify the issue with my licence with the MAGIX technical support department. . . . . Have you raised a support ticket or sent an email to infoservice@magix.net? Did you try dragging a LUT onto a video clip in

SOUND FORGE
29 answers, most recent on 9/16/2025
RE: SF 11 refuses to start, even full re install

Hi again, tried to uninstall using Revo as you suggested, I did reboot and then run installer as adminDuring install I awas on a loop with this error: it seemed to be an issue with the izotope component so I did cancel, install seemed to resume and