Search the MAGIX Community for tutorials, questions and solutions as well as for forum members

Greetings, To whom it concerns. I have tried to place an order via PayPal. Each time I was met with an error and to try again. Apparently I was charged 3 times via PayPal. I have reached out to the support email regarding this. No reply. I wanted 1

Movie Studio

One answer, on 7/21/2025

[Closed] Registering old version of sony vegas 9

I cant register my old version of sony vegas pro 9 when trying to reinstall i read that i can register through Magix how do i do that

Other products

32 answers, most recent on 5/30/2026

RE: HOW TO CONTACT SUPPORT VIA EMAIL OR PHONE PLEASE

@emmrecs Hi Jeff, At the bottom of the link to the VegasCreativeSoftware page for Sound Forge Pro, they offer SF Audio Studio 17 for £28.99. @rose-h Hi, Try it before you buy to make sure that it works on your system and does what you need it to

Music Maker

One answer, on 6/27/2025

RE: 24 bit reading and writing problem?

@howlin-wolvez Problem? In my opinion it's a deliberate restriction to 16 Bit because you'll need to get Samplitude Music Studio or Pro X for higher sample and bit rates.

Video Pro X

8 answers, most recent on 8/28/2025

RE: AI offline ?

@the_franz Hi In Video Pro X17 the “AI sharpness” does not need to be online. The only features that need to be online are those in the Magix Hub, such as Text to speech. If you are capturing/digitising VHS, Super 8 or Hi 8 recordings I would advise

Other products

One answer, on 1/28/2026

RE: [Closed] vegas pro 11

@EBC-EBC Please read this pinned post and follow the advice given to post to the correct forums but do not include your serial key. This thread will be closed. JeffForum Moderator

ACID

11 answers, most recent on 12/30/2025

RE: [Closed] DLM manager fails to load on installation, so no built in plugins

One more thing: I've now upgraded to Windows 11 Home 25h2, and that hasn't fixed the problem. When installing I run as administrator and disable antivirus, and I remove any registries and folders from previous installations before reinstalling. The

Xara Designer Pro

2 answers, most recent on 8/6/2025

RE: [Closed] Missing Galleries

@Colin-Rawson Since it's no longer a product sold by Magix I suggest you ask Xara support or the users in the Talkgraphics.com forum. It's unlikely that anybody here as a Designer Pro Plus version.

Movie Studio

21 answers, most recent on 10/18/2025

RE: Why Chromma key - gives additional collours on video ? Why

Yes, sorry i was a bit busy a lot of things at life in the same time. Full name: MAGIX Movie Edit Pro Version: 17.0.3.178 (UDP3) I hope it will help Once more thanks a lot.

SOUND FORGE

6 answers, most recent on 10/1/2025

RE: Vinyl record and restore

@Greg-Gordon We need much more info. Which directory are you trying to save to? Which file format? How many audio channels? Which version of Sound Forge do you have: Pro or Audio Studio? Can you upload screenshots of the error message and your

Other products

One answer, on 3/22/2026

RE: [Closed] Sony Vegas Pro 14.0 and Movie Studio Platinum 14.0

@briley-e Hi and welcome to the forum - albeit the wrong one. Vegas products, except for Magix Movie Studio 18 to 2025 versions, have their own forum, link is at the bottom of this page. I would suggest you post any questions regarding Vegas Pro and

SOUND FORGE

29 answers, most recent on 9/16/2025

RE: SF 11 refuses to start, even full re install

@daniel-DIAZ2990 It's likely they will say that this is a legacy software and they no longer support it. The current version is 18, not 11. If both Sound Forge Pro 11 and Samplitude Pro X3 suddenly had problems starting and now Sound Forge during

ACID

No answers, created on 11/22/2025

Preferences

Hello, I need some help with Acid Pro11. When previewing loops in the explorer window Acid creates a new track for each loop I click on. By the time I’ve previewed fifty drums parts I have to go up and delete fifty tracks. Is there a preference to

SOUND FORGE

31 answers, most recent on 4/17/2026

RE: Sound Forge alternatives

When I posed my question to ChatGPT, it recommended 1) Steinberg Wavelab Pro, Adobe Audition, and Acon Digital Acoustica Premium . For client work its important to me that its a robust application that's professional, popular (not going to go away)

Video Pro X

4 answers, most recent on 8/15/2025

Reset programme settings to default. How to reinstall after restart.

Reset programme settings to default Video Pro X 16 Latest Updated version. Windows 11 I had an error generated that there was a codec issue when rendering in HEVC format. The same error was given for the MPEG4 output format. The suggested fix by the

Movie Studio

5 answers, most recent on 2/14/2026

RE: [Closed] No My Products shown in my account

@Chad-McCartney Since you have Movie Studio 13 or 14, please read this pinned post and follow its advice for any further questions you may have. Thank you. This thread will be closed. JeffForum Moderator

Other products

One answer, on 10/7/2025

RE: [Closed] Instalation problem with Vegas Movie Studio HD Platinum 10.0

@JOSECARLOS-ALARCON Please read this pinned post and follow the advice given there. This thread will be closed. JeffForum Moderator

Other products

One answer, on 10/7/2025

RE: [Closed] Revover Vegas Pro 13

@SDBPM Please read this pinned post and follow the advice given there. This thread will be closed. JeffForum Moderator

Movie Studio

26 answers, most recent on 6/8/2026

RE: Message: Could not find a part of the program. Please install again.

I had the same problem with Magix Video Pro X.17.But my Windows 11 system also had Topaz Video and Topax Video AI installed.After removing both, X17 started normal again without the error message or the application crashing.Though, I find it very

SOUND FORGE

6 answers, most recent on 11/5/2025

RE: Playback is slow and fuzzy

Does this occer with PCM wav files as well as MP3? SP: There is no Audio Studio version of SF-18 I have Soundforge pro X64 and it plays .wav files slow and fuzzy also. This just started occurring and it is frustrating

Audio Cleaning Lab

25 answers, most recent on 11/4/2025

RE: Open GL driver error

I'm having the same problem. Vegas complains about lack of OpenGL but then works fine. My system is a desktop running the basic MS display drivers. I'd rather find a way to shut up the complaint rather than fool around with drivers, given that Vegas

ACID

6 answers, most recent on 9/25/2025

RE: Does Acid pro have a CHANCE!!.

@DyReck411 I found this explanation. It was originally never planed to develop new versions of Acid and Sound Forge. We simply got lucky. The truth was that VEGAS Pro was the primary target of the acquisition and was spun off as a child company. SF

MAGIX

34 answers, most recent on 3/31/2026

RE: New "owners/developers" of Sequoia, Samplitude and Music Studio.

Dear friends and especially Moderators at Magix.info forum side, As you may have heard already: See new Magix announcement. Important Update Regarding our Product Portfolio https://share.google/50Lda8nrA3W894TqX Stephen Yes, Vegas Pro, Acid, and