• Movie Studio

  15 answers, most recent on 11/12/2025

  RE: MPEG-4-Codec
  @Raymond-Thompson Ray, if you have a P3 number and the program is registered and actually running OK (apart from the MP4 issue), you should be right. You can tell if it's all good by looking at Help>About. Your registration P3 number will be
• Samplitude

  30 answers, most recent on 7/10/2025

  RE: Samplitude Music Studio X8 - suddenly crashing
  This is the most recent crash description from the Reliability monitor     SourceSamplitude Music Studio SummaryStopped working Date‎30/‎06/‎2025 17:58 StatusReport sent DescriptionFaulting Application Path:    C:\Program Files\MAGIX\Samplitude
• Music Maker

  20 answers, most recent on 4/5/2026

  RE: Music Maker 2026 Frozen at SetViews during startup
  @browj2 Do you have a second monitor? Did you try to unplug it? I'm still on W11 23H2, so I cannot replicate this problem personally. Another user also reported that Sound Forge 12 no longer works normal after the latest W11 update. There was also a
• Movie Studio

  4 answers, most recent on 12/14/2025

  RE: Magix Hub
  Thanks for your reply. Unfortunately, on my computer it's doesn't work. I tried to uninstall, delete registry entries with "magix" keyword, delete remained folders and install again. Still no effect.But... because my license allows to use program on
• Off topic

  163 answers, most recent on 6/12/2026

  RE: Magix support has not responded to support tickets for months
  Surely MAGIX, now having been made known of a problem, can go through the closed support tickets since whenevever they implemented the AI answer-bot feature and see what the last response to an inquiry was and recognize they never had a human
• Music Maker

  7 answers, most recent on 10/20/2025

  RE: MMM 2014 fresh reinstall from website
  @Eleyan Which version of Music Maker do you have? Technically, you can update Music Maker 2021 to Music Maker 2024 (Version 32) for free. To my knowledge 2021 doesn't work correctly anymore, because it can't connect to the in-app-store. Also, the
• Movie Studio

  30 answers, most recent on 9/24/2025

  RE: No sound from combined files
  @Yoshinori-Tokuda @me_again @emmrecs @johnebaker @Bol @AAProds Just to say I am stuck on the 12.0.1.182 (UDP3) version of MMS 24 for whatever reason and have no problems with those files. Ray.
• Music Maker

  7 answers, most recent on 6/25/2025

  RE: How do I cancel my subscription so it doesn't automatically renew?
  @Sebastian-Biel Tak, okres wypowiedzenia wynosi jeden miesiąc w przypadku rocznej subskrypcji Loops Unlimited. Ponieważ tylko jedna strona musi anulować subskrypcję, aby anulowanie było ważne, datą anulowania jest data wysłania/otrzymania wiadomości
• Off topic

  163 answers, most recent on 6/12/2026

  RE: Magix support has not responded to support tickets for months
  @Steve-Jones3743 as of 2025, OVHcloud has taken over as the Host for Magix As both John and I have pointed out to you, OVHCloud is now the host for what used to be known as "Magix Online World". This is completely different to Magix support, sales
• Movie Studio

  9 answers, most recent on 7/31/2025

  RE: How long does it take for customer support to respond?
  Problem solved! Well, I haven't tested it yet, but after contacting Boris FX support, they reset my license. In the next few days, I'll test to see if the reset worked and make sure to save a disk image in case it happens again. Thank you all for
• Samplitude

  30 answers, most recent on 7/10/2025

  RE: Samplitude Music Studio X8 - suddenly crashing
  @Steven-Wood Hi . . . . and cloud back up too . . . . Are you using Microsoft OneDrive? If so check in the programs settings, folder paths, if they are pointing to the 'cloud' then this may be the problem. John EB  
• Music Maker

  20 answers, most recent on 4/5/2026

  RE: Music Maker 2026 Frozen at SetViews during startup
  @johnebaker @emmrecs @SP. Hi, Success! Well, almost. I installed the pending update, unplugged the M-Audio M-Track and restarted. Music Maker now loaded correctly. Plugging the M-Audio back in causes Music Maker to freeze. Exiting Music Maker with
• Music Maker

  20 answers, most recent on 4/5/2026

  RE: Music Maker 2026 Frozen at SetViews during startup
  Hi, Below is what Magix AI told me to check and I did. The startup problem still exists for both 2025 and 2026. This freezing is a known issue under Windows 11, typically caused by conflicts with certain Windows accessibility features or
• SOUND FORGE

  One answer, on 6/16/2025

  RE: not open program
  @Patrice-Schmitz My guess is that this is caused by the elevated privileges problem of older Sound Forge versions running in modern Windows 10/11. Please look into this thread:
• Movie Studio

  26 answers, most recent on 6/8/2026

  RE: Message: Could not find a part of the program. Please install again.
  Hmm I cannot edit my response above to add the info. So I installed the trial of VPX17 on my INtel-only laptop where VPX16 WAS working but Studio 2026 was giving the missing part error. Sadly now the newly installed trial AND the existing Studio
• SOUND FORGE

  15 answers, most recent on 1/2/2026

  RE: mouse won't click properly in sf 18 waveform
   got it fixed. My big problem now is that i have trouble with another clicking item. Traditionally all My SFs have allowed to click ahead a ways in the waveform, then stop the waveform from playing and it starts where that new click is set. Now when
• Photostory

  19 answers, most recent Yesterday

  RE: Unable to start Photostory de luxe 2025 and 2026 after changing comput
  Hi John, I followed the full procedure for fixing Windows system file issues and encountered the long pause at 63.2% during the RestoreHealth run. Windows reported that "details are in the CBS log file". Unfortunately, the final outcome was still
• Video Pro X

  6 answers, most recent on 7/13/2025

  RE: [Closed] It pauses
  @Billy-Green8845 Hi Billy, I see that your movie files are stored on Microsoft's OneDrive. It's possible you have a poor internet connection, or you've run out of space on OneDrive, causing things to slow down. You could try putting your movie
• Movie Studio

  12 answers, most recent on 4/9/2026

  RE: How to stop Magix trying to force me to install Travel Maps everytime?
  Travel Maps. I know people who use it, and those that don't. Me? I installed it to see what it could do, and since I do travel videos (like my South African editing friend), he too uses it. Takes up only 187MB on the disk. It seems that @CubeAce has
• Other products

  One answer, on 10/7/2025

  [Closed] Instalation problem with Vegas Movie Studio HD Platinum 10.0
  Hello. I'm trying to install Vegas Movie Studio HD Platinum 10.0 on a new computer. The installation program asks me to register through www.mediasoftwareapps.com, but it doesn't respond. In fact, the product is already registered with Magix. The
• Video Pro X

  29 answers, most recent on 9/13/2025

  RE: Kodak C330 audio
  Doesn't appear to be any problems with the audio but the HEVC MP4 export from Magix has flickering and double exposure. The HEVC MKV export from HandBrake plays without any errors before rotating in Magix. Other than the rotation, the only changes
• Web Designer

  8 answers, most recent on 12/9/2025

  RE: [Closed] login not recognised
  @Former user Ok, this basically means you registered the software to another e-mail address and currently cannot remember which one it was. Magix customer support should be able to tell you, under which e-mail address the software is registered and
• SOUND FORGE

  7 answers, most recent on 11/23/2025

  RE: sound forge17 plug-in (ARA 64bit)
  @Timbim There might be a workaround. Install the free Sound Forge Pro 18 trial and copy the audio_plugin_scan_server EXE files from the SF 18 directory to your SF 16 directory (make a backup of your files first!). This workaround already helped
• Music Maker

  36 answers, most recent on 12/17/2025

  RE: Need help fixing magix..am losing hope
  @Bart-0251 Because you're in a Magix forum? That's not a very smart reply, considering what I wrote earlier. I am talking about applications on MY system. Everything else functions as it should, including demanding software like the Adobe CS apps.