• Movie Studio

  5 answers, most recent on 9/21/2025

  RE: Menu Template problems
  @jak.willis, Hi Jak . . . . when I click on 'Last templates' nothing comes up. If I double-click the blank 'Last templates' section, a small dialog comes up saying 'Could not load the menu template! . . . . The 'last used' template feature should
• Video Pro X

  29 answers, most recent on 9/13/2025

  RE: Kodak C330 audio
  @AAProds, @nicolesharp100 Hi Al . . . . .  H264 below 24fps; I don't know if VPX does . . . . . It does not . The minimum framerate of 24 fps is a legacy 'cinema' look, and, although the h.264 encoding can go as low as 5 fps, however anything below
• Movie Studio

  25 answers, most recent on 8/7/2025

  RE: Any decent support for Insta360 videos yet?
  @WarbirdVideos, Thanks for your feedback. In terms of editing the footage in Vegas Pro, Video deluxe or VPX, as @Reyfox indicated, the .insv file format created by the Insta360 camera, first needs to be processed by Inst360 Studio software to
• Video Pro X

  25 answers, most recent on 2/11/2026

  RE: Cannot start VPX17 by double-clicking on MVP file
  As indicated by Marc, the solutions given by @kPeiffer here, seem to work, but I haven't yet tried any of them. For VPX17, here is what the changes to the registry are as per the proposed reg file: Windows Registry Editor Version
• Photostory

  20 answers, most recent on 2/28/2026

  RE: Photostory 2026, "RC String 8875 not found"
  @David-Robinson5527 As far as I can remember this is the first occasion on which this specific error message has ever been seen. A quick Google search on it returns the only result as this thread (!) so no help there either. I've just checked my
• Movie Studio

  8 answers, most recent on 2/5/2026

  RE: Repeated glitch in burned disc
  @k9vet Hi Looking at reviews of those particular discs, it would appear that they do have some issues, particularly at the transition point to the second layer. Personally I use Ritek full face inkjet discs for both DVD and Blu-Ray and have not had
• Video Pro X

  25 answers, most recent on 2/11/2026

  RE: Cannot start VPX17 by double-clicking on MVP file
  @browj2 Hi John, .....I can't start VPX17 by double-clicking a hyperlink/shortcut MVP file... This sounds very familiar. If a hyperlink/shortcut has been created, the MVP project file is always opened with the Magix program assigned to the
• Video Pro X

  25 answers, most recent on 2/11/2026

  RE: Cannot start VPX17 by double-clicking on MVP file
  @emmrecs Hi Jeff, Thanks for taking a look. I don't get the choice about opening the file - "Always" or "Just once" - for MVP files. That is, I don't see this when right-clicking on the file, "Open with." With some other files, I get the choice,
• SOUND FORGE

  38 answers, most recent on 9/16/2025

  RE: MP3 conversion glitches
  Hi Paul, I created a 45 minute, 44.1kHz, 16 bit, 400Hz mono PCM wave test tone file and encoded 192 kps, 44.1k, CBR mono MP3s from that. I encoded directly from the timeline and a second set from the batch converter. I used SFP-18's default MP3
• Movie Studio

  15 answers, most recent on 9/26/2025

  RE: MAGIX Video deluxe 2026-encoding failed
  @Alfns Hi . . . . Encoding failed. Encoding of the movie failed . . . . This usually means there is something on the timeline, at the same time point on the timeline as the failure occurs, that the encoder cannot handle. Try exporting the video as a
• Movie Studio

  26 answers, most recent on 6/8/2026

  RE: Message: Could not find a part of the program. Please install again.
  @James-Hoare, @david8302 Hi . . . . One Drive is working and syncing properly . . . . This is known to cause issues with video editors and other software which creates and uses temporary files during editing. When you setup Windows 11 25H2 this is
• Movie Studio

  69 answers, most recent on 8/10/2025

  RE: Unable to import MKV files into Video deluxe 2026 Plus, Windows 10
  @Gra_Ham You may like to try this little hack I've successfully used for a similar problem using DIVX and MP3 in an MKV container. Split the file using gMKVExtractGUI (a Google search showed this https://www.videohelp.com/software/gMKVExtractGUI).
• ACID

  3 answers, most recent on 8/5/2025

  RE: Are included Libraries Commercial Royalty Free?
  As suggested I looked at https://www.magix.com/gb/eula/professional/1.1 "MAGIX Product" refers to the product licensed under this agreement, consisting of Software and, if applicable, additional Contents1.3. Within this agreement, "Contents" refers
• Video Pro X

  9 answers, most recent on 12/10/2025

  RE: I burn a disc , but it only burns 24 of 37 minutes each time. Unsure a
  @JIM-MAXIM We need rather more detail about the disc if we are to have any chance of helping you, I think. First, what type of disc? I'm guessing you want to create a DVD containing the exported video of a project from VPX. Is that correct? (Which
• Movie Studio

  One answer, on 11/28/2025

  RE: VD2026 png's and masks?
  @idd-2016 I assume from your comment that you are testing with the trial version of VDL 2026 before purchase. Drop shadows - there is no in program native function that can do this. There are several methods the simplest is to add the drop shadow
• Movie Studio

  15 answers, most recent on 7/20/2025

  RE: Playback Stutter MEP 2016 Plus
  Hello Can-Dive and thank you for the reply. "did you progressively save sequential versions of your project?" Yes (out of habit), everytime I modified something (anything), I aways 'saved' the project. I'm not sure how many times the MEP 2016 will
• Movie Studio

  5 answers, most recent on 2/23/2026

  RE: Incorrect frame rate on AVI output, incorrect display of frame
  The standard for the US is to have a film shot at 24fps is to put it on Blu-Ray at 23.976 (24000/1001). The standard for the transmission of video is 29.97 and also for DVD, which means it has to be telecined to fit a movie onto a DVD. All you have
• Movie Studio

  5 answers, most recent on 9/21/2025

  RE: Menu Template problems
  @jak.willis, Hi Jak . . . . when I click on 'Last templates' nothing comes up. If I double-click the blank 'Last templates' section, a small dialog comes up saying 'Could not load the menu template! . . . . The 'last used' template feature should
• Off topic

  160 answers, most recent 6 hours ago

  RE: Magix support has not responded to support tickets for months
  @Steve-Jones3743 Hi The email address I gave @Gr8fuldan was, and AFAIK, still is not an AI bot, and was/is the customer service contact address, not Support. How long a response will take is an unknown at this time., with all the changes last
• Other products

  6 answers, most recent on 11/11/2025

  RE: I purchased Video Deluxe 2026 ULTIMATE but was sent wrong link
  @fuss Hi, Here is what is shown on the Magix.com site: Ultimate is just Premium plus the whatever is listed below the Ultimate column. Did you scroll down your email to see if you have the coupon codes for everything else? If so, then read the
• Music Maker

  2 answers, most recent on 2/11/2026

  RE: I Need To Enhance MP3 Audio Files From LPs
  @Oka Suno pretty much sends them through an AI model and recreates the music from scratch. Their license agreement definitely doesn't allow you to upload music that wasn't made by yourself, so that's why you cannot upload such music there. If
• Movie Studio

  13 answers, most recent on 9/13/2025

  RE: Wich graphic card is better for Chroma Key effect ?
  @CubeAce Hi Ray, You're right, 23 Gb is very unusual, but it's just a typing error... sorry, my fault. It's in fact 32 Gb, two 16 Gb sticks. As for the audio buffers, I'll take your advice and change from 6 to 2. When you say "a setting of 32768 for
• Photostory

  15 answers, most recent on 1/28/2026

  RE: 2026 Manual doesn't agree with program - Split Photostory, etc.
  @doane Hi . . . . it might have auto “corrected” me . . . . Auto correct can be a nuisance, I have to be careful when I send messages in German, can be embarrassing! 😮 . . . . getting a good copy on a DVD+RW (very slow 2x) I should be able to copy
• Movie Studio

  25 answers, most recent on 8/7/2025

  RE: Any decent support for Insta360 videos yet?
  @Reyfox I guess you are referring to 360 edited final video? The software can export to various other formats. Yes that is correct. I am referring to the immersive 360 video file that can be created. This type of file is limited to H264. Just taking