• SOUND FORGE

  2 answers, most recent on 4/24/2026

  RE: Buying serial number to activate SFAS 17
  Hi @Roberto-Kirst, BorisFX recently acquired Sound Forge, Acid, Vegas, ect., from Magix. You can purchase Sound Forge 2026 from BorisFX, but I am not sure about SF Audio Studio17. The final Magix version was SF Pro 18 and there was no Audio Studio
• Video Pro X

  10 answers, most recent on 10/23/2025

  RE: App failure to load
  @Michael-Banks1180 Another user has pointed out to me in a Private Message a potential area of misunderstanding in your original post! Can you please confirm the exact name of the Magix Video Editing product you have? You've chosen Video Pro X as
• ACID

  11 answers, most recent on 12/30/2025

  [Closed] DLM manager fails to load on installation, so no built in plugins
  I've just installed Windows 11 Home (22h2 64 bit) on my laptop, but now when I install Acid Pro 8  the DLM Manager fails to load, which prevents built-in plugins such as ReverbFX and ExpressFX from appearing. I have already performed a thorough set
• ACID

  4 answers, most recent on 12/10/2025

  RE: ACID Pro Bundle with Melodyne
  @Paul-Young3484 The product will be listed in the Celemony customer account because it isn't a Magix product. Of course, you first need a serial number of Melodyne to begin with, before you can register it. I would recommend you contact the parent
• Movie Studio

  One answer, on 2/22/2026

  RE: [Closed] I need my serial number!
  @Yusuf-AlSanad Go to your Magix account https://www.magix.com/us/support/my-service-center/. Hopefully under My products you will find your MSP13 and its serial number. There were two releases of MSP13 - the original Sony Creative Software one and a
• SOUND FORGE

  10 answers, most recent on 12/5/2025

  RE: Error Code 24. Just bought and installed.
  @Les-Wilkins The Magix Low Latency ASIO driver is simply old and has compatibility problems with modern Windows operating systems. I believe it is based on ASIO4ALL 2.13, which was released in 2015. At this moment, the newest ASIO4ALL version is
• ACID

  16 answers, most recent on 4/27/2026

  RE: ntdll.dll - ACID doesn’t start
  I've been having this issue since yesterday after I updated my Intel Drivers. It was working absolutely fine before the driver updates but now I'm unable to get it to launch at all. I've tried basically everything, rolling back driver updates, clean
• Movie Studio

  12 answers, most recent on 4/9/2026

  RE: How to stop Magix trying to force me to install Travel Maps everytime?
  No... "Travel Maps" is just an annoying spammy gimmick, which 99.999% of video editors have absolutely no use for! LolI get that most of you guys who work for/live on this forum literally seem to have a fetish for Magix | So glorify & worship
• SOUND FORGE

  11 answers, most recent on 1/21/2026

  RE: Licenses for songs used from Sound Forge
  @John-Couto Hi See this topic. Respond to the claimants that the EULA for the Software and its Contents ie Soundpool loops, does not ascribe exclusive Copyright ownership to the user of those loops, they only have a licence to use these commercially
• Video Pro X

  One answer, on 12/16/2025

  [Closed] Technical Issue – VEGAS Pro 16 not opening after Windows update
  Hello I own a permanent license for VEGAS Pro 16 (VEGAS Pro 16.0). After a recent Windows update, the program no longer opens. It freezes at the “Creating windows…” loading bar and never progresses. System details: • Device: HP OMEN 15-ce0xx •
• SOUND FORGE

  29 answers, most recent on 9/16/2025

  RE: SF 11 refuses to start, even full re install
  Hi @daniel-DIAZ2990, If you currently need Sound Forge to work, consider upgrading to SF-18 .The UI is basically the same as SF-11 and you will not have to learn new software and your SF-11 DX and VST plug-ins will work as well. You can also get the
• SOUND FORGE

  17 answers, most recent on 11/29/2025

  RE: waveform moves away from marker point when zooming in on soundforge 17
  @CyberMousey Hi . . . . Am I missing something. I'm on Sony Vegas 23 . . . . The software name is not Sony Vegas 23 it is Vegas 23  This topic is about Sound Forge Audio Studio not Vegas 23.  Vegas has its own forum, link is at the bottom of this
• Off topic

  163 answers, most recent 11 hours ago

  RE: Magix support has not responded to support tickets for months
  @Michael-McNeil Hi I did create a pinned post for all to see of BorisFx taking over new ownership of said software packages here. As @SP. has stated this is a user to user forum, there is no support here. As per Community Rules please be reminded to
• Music Maker

  4 answers, most recent on 12/23/2025

  RE: System requirements for 2026
  @Michael-Hopcroft There are some affordable audio interface on the market, simple ones with two audio inputs and two audio outputs should cost between $50-$100. For example, check out the Focusrite Scarlett Solo, Behringer UMC interfaces, M-Audio
• Video Pro X

  One answer, on 10/8/2025

  RE: Cant activate Vegas Pro 9 despite being registered
  @David-Nye Hi See this article regarding activation of the older Sony products. Vegas products have their own forum, the above link sends you to an article in that forum. If the article does not help post your question there. This topic will be
• Web Designer

  2 answers, most recent on 10/3/2025

  RE: Error No.6
  @Nigel-Watson Hi Is this a re-install on a new computer running Windows 11? Added: @SP. . . . .  I'm pretty sure that it's no longer possible to download such old software from your Magix customer account . . . . Confirmed, none of the Xara products
• Movie Studio

  5 answers, most recent on 10/22/2025

  RE: Video Deluxe Premium 2026 - Program freezes, lags
  @Alexander-Kozy what are your computer specs? See mine in my Signature below. I have the software installed on a NVME drive, but it still takes a few moments to load the Effects. How about listing your computer specs in your User
• Photostory

  7 answers, most recent on 3/19/2026

  RE: Manual slide advance
  @Steve-Cramer Hi . . . . "Here's the next slide. Let me go into a little detail about what you're seeing here" [several minutes of conversation] "Here's the next slide" . . . This is a classic case for using presentation software such as
• Photo & Graphic Designer

  7 answers, most recent on 5/6/2026

  RE: Cannot install my software on a new machine - no response to ticket
  Hi John and SP, I resorted to a very strongly worded complaint / appeal to the Sales Department of Magix (shop@magix.net) and they responded in a couple of hours having "we increased the amount of machines which can activate the software from 3 to 5
• Movie Studio

  One answer, on 12/8/2025

  RE: [Closed] Movie Studio Platinum 13 activation fails after Windows reinstall (Err
  @akira-hanai Hi and welcome to the forum - albeit the wrong one. Vegas products, except for Magix Movie Studio 18 to 2025 versions, have their own forum, link is at the bottom of this page, . See this post, if that does not help, I would suggest you
• Off topic

  40 answers, most recent on 1/26/2026

  RE: [Closed] Does Magix have customer support?
  Hi All As Magix are now aware of the small amount of users who had paid for products using PayPal and did not receive them, and have been contacting users individually, I am now closing this post. Please bear in mind this was a technical issue with
• SOUND FORGE

  3 answers, most recent on 3/12/2026

  RE: Butch Vig Vocal Plug-in can't be loaded into plug-in chain
  Yesterday I was on the Waves (maker of the Butch Vig Vocals plug-in) website and I found that only an earlier version of that plug-in would work with Acid. I’ve used the Sony, now Magix, music software, ACID, Vegas and Sound Pro for ages. After I
• Other products

  One answer, on 10/1/2025

  [Closed] Using Vegas Pro. Not in List-Got this email "free welcome gift"
  I got this e-mail and I can't tell if it's just a general e-mail for Magix or because I have Vegas Pro. It seems to want some kind of audio software besides Vegas in order to use these add-ons. I don't understand it at all. Is there a way to plug in
• Movie Studio

  16 answers, most recent on 4/26/2026

  RE: GL Transitions ?
  @idd-2016 I've had Spicemaster since old Adobe 6 days. @browj2 Vegas has slightly over 61 built in GL Transitions. There are more than 120 on the site. Some of the transitions on the website are basic and can be done with built in transitions in