• SOUND FORGE

  38 answers, most recent on 9/16/2025

  RE: MP3 conversion glitches
  Rick, here are the Reaper WAV render settings. They should be default as I haven't altered them since installation on the new PC. Unless the devs, Cockos, did with this version. I tend not to change the WAV settings in any application and they
• Off topic

  163 answers, most recent on 6/12/2026

  RE: Magix support has not responded to support tickets for months
  @Tom_Sp @johnebaker @emmrecs @SP. @instrumentality @Bol @rraud Hi Tom Thank you for your quick response and giving a breakdown on support and sales at Magix. As users have mentioned there is a disconnection at the point of a.i contacting human
• Photo & Graphic Designer

  7 answers, most recent on 5/6/2026

  RE: Cannot install my software on a new machine - no response to ticket
  Hi John and SP, I resorted to a very strongly worded complaint / appeal to the Sales Department of Magix (shop@magix.net) and they responded in a couple of hours having "we increased the amount of machines which can activate the software from 3 to 5
• SOUND FORGE

  9 answers, most recent on 10/16/2025

  [Solved] Problem activating Sound Forge 9 using new method
  I've been trying to activate Sound Forge Pro 9 on a new computer. I've been using this version for many years and while I've also bought Sound Forge Pro 16 and 18 I prefer version 9 for some things. It's quicker to select sections of audio between
• Movie Studio

  5 answers, most recent on 10/22/2025

  RE: Video Deluxe Premium 2026 - Program freezes, lags
  @Alexander-Kozy Hi . . . . It only happens when I select the Effects tab. . . . Is this every time you select the Effects tab in an editing session, or just the first time you select it? Di you install the software with all the default settings,
• Movie Studio

  46 answers, most recent on 1/28/2026

  RE: BEWARE Latest Nvidia GTX 591.44 Drivers
  I am using latest version of Video Deluxe 2026 20.0.1.316, and I get jerky MPEG-4 exports when using the NVIDIA GeForce RTX 5060 GPU (with the Gamer or latest Studio drivers).  Its much better using the Intel UHD Graphics option (on the i7 14700K
• Video Pro X

  2 answers, most recent on 3/6/2026

  RE: DOSNT WORK AT ALL CRASH CRASH CRASH
  @Tim-Franks Hi As @SP. has suggested, if you would like help to determine what the issue is and possible fix, then in addition to the Reliability monitor information, we need more information, The specification of your computer system including
• Movie Studio

  6 answers, most recent on 8/29/2025

  RE: transfert de Movie Studio Platinum 16 à Movie Studio 2025
  @Henorm Hi. Who told you Platinum 16 wouldn't work under Windows 11? You have only posted this one topic to this forum. The only incompatibility issues that would arise is if you had used effects within a project that may have either been removed or
• Off topic

  40 answers, most recent on 1/26/2026

  RE: [Closed] Does Magix have customer support?
  I purchased a Magix software product last week via the Magix website and paid via PayPal, the payment went through, but errored out when redirected to the Magix website. I’ve opened up a support ticket, emailed the email address provided in the
• Other products

  13 answers, most recent on 6/14/2026

  RE: List of Soundpool loops by name
  Thanks a lot for your response. Well, the issue is I cannot find the receipt. And I purchased 40 loops back then too. I want to finally release the song we created, for sale etc. So, since I need proof that I purchased the commercial licenses for 40
• Movie Studio

  26 answers, most recent on 8/24/2025

  RE: MAGIX Video deluxe 2026 Premium MPEG_4 Activation problems
  Well, this is interesting. Having deleted that registry key earlier, and successfully having (re) activated MPEG-4 import by starting the program as an admin, I now find I have to start it "as admin" every time, otherwise the "activation required"
• Movie Studio

  4 answers, most recent on 10/29/2025

  Magix HUB
  Hello there, Can anyone help: this is the issue: A valid subscription or product with a hub quota is required to download and use the stock content. I tried almost everything. I found a folder must be deleted but I am not so sure. I bought the
• Movie Studio

  22 answers, most recent on 1/7/2026

  Unable to capture audio during Screen Recording -Video Deluxe 2026 Plu
  I can Audio record with no issues, but am unable to simultaneously record audio and video during Screen Recording. It only captures the Video. I am using Magix Video Deluxe 2026 Plus. I am using a PC with AMD Ryzen 7 8840HS w/ Radeon 780M Graphics
• Movie Studio

  70 answers, most recent on 9/19/2025

  RE: Reasonably affordable graphics card for Magix Movie Edit Pro Plus
  @CubeAce I used no Apple equipment during this videoing session. I only use my iPhone audio as back up., a last resort as I know Apple files can have issues, like frame rate issues that prevent MEP from displaying the entire video in the timeline.
• Samplitude

  30 answers, most recent on 7/10/2025

  RE: Samplitude Music Studio X8 - suddenly crashing
  Thanks for the reply Yep have done that......didn't work. I have removed all of the 3rd party VSTs and the programme seems to function normally with just Magix own instruments and FX.....so I'm going to re-install the 3rd party stuff one at a time
• Samplitude

  7 answers, most recent on 3/31/2026

  CC control of VST within Samplitude Pro X7
  Have a VST effect (Helix Native) that can have external MIDI control of various parameters. Considering using an older BCF2000 for the control of variable parameters (ex. frequency bands of EQ). Started using this off the bat and I can get MIDI
• Movie Studio

  7 answers, most recent on 2/20/2026

  RE: Crashing in Windows 10
  @Mike-Edmonston Hi Are you creating or intend to create Blu-ray discs with the software? If so then there is a 'compatibility issue' with hardware acceleration encoding of AVCHD Interlaced video on Nvidia GPUs which support NVENC eg the GTX 10xx
• Movie Studio

  22 answers, most recent on 4/9/2026

  RE: MS re-names every new import to the name of the last saved project!
  @Apollo89x OK, I see what you mean. Try a program reset: File>Settings>Reset Program Settings to Defaults. FWIW, as I explained above, the export filename is merely the movie name, which in your case is the "en1b". As I say, I've never seen
• SOUND FORGE

  3 answers, most recent on 12/30/2025

  Voiceover Gate zeroes out the audio
  I just upgraded from 16 to 17. I have some pretty standard things I do for a podcast and using the Gate on Voiceover settings is one of them. If I do it in 17, after applying the waveform is a silent flat line. When I do it in 16 the VO gate applies
• Movie Studio

  29 answers, most recent on 5/21/2026

  RE: Fonts not displaying; can't use certain style fonts
  @MovieEditorr Hi . . . . When I click Check mark the font changes to Arial... . . . Did you try setting the font and size before changing the default text ? This font works fine in VPX 17, I cannot test with 16 it is not installed on my laptop. I
• Movie Studio

  7 answers, most recent on 7/5/2025

  [Solved] Selected Aspect Ratio Not Exporting
  Hello, I am a little new with this program and I thought I had a good understand until I realized my videos aren't exporting the selected frame rates and "Video Settings" that I select at the starting of a new project. All my videos that I import
• SOUND FORGE

  8 answers, most recent on 12/15/2025

  RE: sound forge 17 wont open
  btw, welcome to the Magix Sound Forge users community @Sarah-Lochridge, You could try resetting Sound Forge, which is typically done through the 'File> "Reset all preferences and clear cached data" command which has been known to resolve many
• Photostory

  20 answers, most recent on 2/28/2026

  RE: Photostory 2026, "RC String 8875 not found"
  @David-Robinson5527, @emmrecs Hi From your image it looks like you have this option missing, this may be due to an issue with one of the language translation files. Try resetting the program back to its default settings, File, Settings, Default
• Samplitude

  20 answers, most recent on 10/27/2025

  RE: BorisFX managing Samplitude family of products now.....
  Hi there mates! Unfortunately, the missing instruments issue actually sucks... I can't see what those "licensing issues" stated by BorisFX might ever be, as Indeed the missing Vita Solo Instruments are definitely MAGIX releases exactly just like the