Search the MAGIX Community for tutorials, questions and solutions as well as for forum members

@Leonard-Pennock It may or may not be worth mentioning when checking "My Products", it says I registered Musicmaker (29) on 3/1/2023. There is no product key or download link at this location, but there is for the other products I have. Music Maker

Other products

One answer, on 9/16/2025

RE: [Closed] Vegas21 crashes on startup(0xc0000005)

@wang-ren Crashes in ntdll indicate driver problems. It could be your graphics driver or audio driver. Maybe try to reinstall those. Have you tried to restart the computer? Please select the restart option, not the Shut down option. Also try to

SOUND FORGE

2 answers, most recent on 4/27/2026

RE: From Sound Forge Audio Studio 10 to 13

Hi @Rosalie, the legacy UI for all versions of Sound Forge Pro and Audio Studio is basically the same... aside from SF Audio Studio 12, which was a one-off unique build (pros and cons). All the Magix versions have dark and light color options in the

Movie Studio

9 answers, most recent on 10/17/2025

RE: can someone help me remove dog barking and a car racing up the street

@spuddy13 Hi, To get rid of or reduce the sound of a dog barking and car passing, you would need sophisticated software like Steinberg SpectraLayers or iZotope RX. You can read up on this here for iZotope. You may have received some iZotope plugins

Movie Studio

12 answers, most recent on 5/1/2026

RE: Have downloaded Magix video de luxe 2026

@David-Cowan Again, who told you there was no help available for Video deluxe 2026 Plus? Whoever it was needs to be "informed" that they are peddling wholesale untruths! The screen with the ten boxes would have been the one that allows you to

Movie Studio

13 answers, most recent on 9/8/2025

RE: Nvidia RTX 5080 Graphics Card | But MEP 2026 suddenly stopped using it

@Apollo89x Hi . . . . importing regular Mp4 footage | Colour-Grading it | And then exporting it (as MP4) . . . . Do note MP4 is not a video format, it is a file format that can contain many different video encoded and audio encoded formats, it is

Other products

One answer, on 6/23/2025

[Closed] cannot install vegas pro22

purchaced on june 6th and have spent hours do all the FAQ suggestions, and nothing worksAfter 10 days, i get this responce to my ticket, yes been there and done that, and still not follow up.i tried to phone the US and Canadian numbers and they are

Movie Studio

15 answers, most recent on 11/12/2025

RE: MPEG-4-Codec

@Raymond-Thompson Hi We need more information on the video file, Download and install MediaInfo and analyse one of the clips and post the results, see this tutorial on how to setup MediaInfo and analyse a video clip for all the data required. It

Movie Studio

47 answers, most recent on 8/24/2025

RE: "Takes" functionality

@Bol @johnebaker Ha! Lost in translation I think. Yes I meant 4TBs is not enough space. I shot just over 72 GBs of raw files last Saturday and that's without the resulting edited jpegs after. I was out again today but haven't as yet downloaded the

Movie Studio

69 answers, most recent on 8/10/2025

RE: Unable to import MKV files into Video deluxe 2026 Plus, Windows 10

Thanks for that. Downloaded MediaInfo but it us way beyond me - rapidly got completely out of my depth. My mkv files were generated from old camcorder PAL tapes using PotPlayer if that helps - have heard good and bad things about PotPlayer. Magix

Music Maker

20 answers, most recent on 1/28/2026

RE: Music Maker update 33.1.1.19

You can view your currently installed version and trigger the download and installation for available updates in the start dialog of the software. My current version shows 32.1.0.18 on both the start screen and help > About. When I use "Update

Movie Studio

9 answers, most recent on 8/10/2025

RE: Is MS 2026 really any better?

Hi, I agree with Reyfox that working with a web-based app is far from ideal, but in this case I was looking for a free TTS/STT solution to combine with Pinnacle as there have not been any updates for the last 2 years of that app. I used WIN+H STT to

Audio Cleaning Lab

11 answers, most recent on 2/24/2026

Need 2 files from Audio Cleaning Lab 10 cd distribution

I have replaced a flaky computer and I wish to move Audio Cleaning Lab 10 to the new PC, but the CD distribution is missing 2 files in the system folder. I considered upgrading to the latest Sound Forge 18 version, but it is missing at least 2

Movie Studio

2 answers, most recent on 10/7/2025

RE: License Expired

@Tom-Scharosch Welcome to the Magix user to user forums, so there are no Magix staff here, only fellow-users! Why not download and install the Trial of Video Deluxe 2026, since it is the most recent upgrade to your version of Movie Studio. You will

Movie Studio

12 answers, most recent on 4/9/2026

RE: How to stop Magix trying to force me to install Travel Maps everytime?

@Apollo89x You comments do a disservice to the many users of VDL who purchase it to get the "additional content." Seriously, you obviously don't understand about simply checking the box in the image that I showed. What is the matter with you that

Movie Studio

5 answers, most recent on 6/13/2025

RE: [Closed] Import MP4 problems

@Billy-Green8845 Hi . . . . store it on the desktop . . . . I could make an mp4 video . ... I would advise you not to store video, images or any other files you download, import or create on the desktop which is a protected folder/location. If the

Video Pro X

10 answers, most recent on 8/10/2025

RE: Programme freezes

@Billy-Green8845 Slightly OT, but "we" are not Magix employees, just fellow-users, so this is not "our" software! This is a user to user forum. However, of greatest importance to us (if we are to be able to help you) is for you to provide the

SOUND FORGE

One answer, on 11/28/2025

RE: I have soundforce Audio CD 13 but no Serial number.

@Brad-Pearson Sound Forge is not a music creation software. It's for editing audio files, so you can, for example, record speech with a microphone and cut out parts of the speech and boost the volume, or record old vinyls and try to reduce noise and

Movie Studio

5 answers, most recent on 6/13/2025

RE: [Closed] Import MP4 problems

@Billy-Green8845 Hi. The reason John has asked for the various specs of both the video files and your computer / laptop is it is difficult to track down why you have problems without those bits of information. Having a machine that can handle

Movie Studio

69 answers, most recent on 8/10/2025

RE: Unable to import MKV files into Video deluxe 2026 Plus, Windows 10

@Gra_Ham @CubeAce @me_again @johnebaker @AAProds I downloaded the MKV file, but couldn't play it through the VDL2026 timeline. I received this error message: I use Shutter Encoder (64-bit portable version) as my conversion program. I've converted

Other products

32 answers, most recent on 5/30/2026

RE: HOW TO CONTACT SUPPORT VIA EMAIL OR PHONE PLEASE

@Barry-Wiseman Please remember these are user to user forums, not any contact for Magix staff so no-one who can help you is likely to see your post, sorry. Moderators are NOT Magix employees and we have no direct access to any staff member. Also,

Movie Studio

12 answers, most recent on 9/15/2025

RE: Does MovieEditPro Premium support LUT?

Hi, Thank you for your prompt reply. Unfortunately, I first need to clarify the issue with my licence with the MAGIX technical support department.The last licence I purchased was [MEP 2021 - 20.0.1.80]. According to the rules, I was able to update

Movie Studio

3 answers, most recent on 6/4/2026

RE: I need the activation code for MAGIX Movie Edit Pro 11 v5.5.4.1

@Bob-Bacle Hi . . . . Can I get a newer version that will work on my windows 10 computer . . . . Yes the current version, now called Video Deluxe, will run on Windows 10, however there are several caveats: Your computer meets, or preferably

Movie Studio

10 answers, most recent on 11/9/2025

RE: program crash trying to extract audio to txt file for use as sub title

John, Cannot remember how i got a transcript But i downloaded it and for a 1hr film it was 100 pages and had numbers and times and spaces.. Good old a.i. trimmed all the crap out I now have a document of 25 pages i can compare with youtube and