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Yesterday I was on the Waves (maker of the Butch Vig Vocals plug-in) website and I found that only an earlier version of that plug-in would work with Acid. I’ve used the Sony, now Magix, music software, ACID, Vegas and Sound Pro for ages. After I

Movie Studio

16 answers, most recent on 4/26/2026

RE: GL Transitions ?

@idd-2016 I've had Spicemaster since old Adobe 6 days. @browj2 Vegas has slightly over 61 built in GL Transitions. There are more than 120 on the site. Some of the transitions on the website are basic and can be done with built in transitions in

Other products

One answer, on 10/1/2025

[Closed] Using Vegas Pro. Not in List-Got this email "free welcome gift"

I got this e-mail and I can't tell if it's just a general e-mail for Magix or because I have Vegas Pro. It seems to want some kind of audio software besides Vegas in order to use these add-ons. I don't understand it at all. Is there a way to plug in

Movie Studio

One answer, on 4/24/2026

RE: code d'activation

@jerome-TORTORICI Veuillez consulter la page https://www.magix.info/us/support/?question=349256&category=0&title=how-can-i-redeem-the-voucher-code-for-my-box-version et suivre les conseils qui y sont donnés, même si votre logiciel n'était

Off topic

40 answers, most recent on 1/26/2026

[Closed] Does Magix have customer support?

I purchased a Magix software product last week via the Magix website and paid via PayPal, the payment went through, but errored out when redirected to the Magix website. I’ve opened up a support ticket, emailed the email address provided in the

Movie Studio

6 answers, most recent on 8/7/2025

RE: Magix video basic editing

Hi. Welcome to the user to user forums for non Vegas products. If you last had Movie Studio 16 then at that point it was still a Vegas branded program which Vegas terminated permanently at version 17 to concentrate on the Pro versions of the

SOUND FORGE

8 answers, most recent on 11/21/2025

RE: Sound Forge 17 not loading on Windows 11

Thanks for this information. I followed the steps, and the software now loads and opens. However, it will not allow me to save the vinyl recording. Please see images. It get stuck at 0%.

Movie Studio

7 answers, most recent on 7/5/2025

[Solved] Selected Aspect Ratio Not Exporting

Hello, I am a little new with this program and I thought I had a good understand until I realized my videos aren't exporting the selected frame rates and "Video Settings" that I select at the starting of a new project. All my videos that I import

Movie Studio

7 answers, most recent on 2/20/2026

RE: Crashing in Windows 10

@Mike-Edmonston Hi Are you creating or intend to create Blu-ray discs with the software? If so then there is a 'compatibility issue' with hardware acceleration encoding of AVCHD Interlaced video on Nvidia GPUs which support NVENC eg the GTX 10xx

SOUND FORGE

3 answers, most recent on 7/16/2025

RE: Used Pro12 for years. Now get license error message and can't save

I, too, use SoundForge Pro 12 as an audio book narrator. This morning I found the same error message as did Terry -- "There is no license to use this software," and couldn't save the file I was working on. I will try your suggested workaround and

Off topic

8 answers, most recent on 10/17/2025

RE: serial number at purchase

@jesse-b Error 24 usually appears if you try to enter an e-mail address which is not the e-mail address of your Magix customer account. But rarely this can also happen if you enter the correct e-mail address. In that case, please visit Magix.com and

SOUND FORGE

31 answers, most recent on 4/17/2026

RE: Sound Forge alternatives

@David-Rees Magix support was usually good until they were sold to new owners at the beginning of 2025. In summer 2025 they introduced their AI bot customer support and over the last three months they basically stopped answering support tickets.

Video Pro X

45 answers, most recent on 6/6/2026

RE: DVDs cut don't play

@rickduley Hi Rick, Can you also show us a picture of the Disc Burning screen? Have you tried using the Image Recorder option, which will produce an .iso file which can then be burned to disc using any standard disc burning software (I use Ashampoo

Movie Studio

2 answers, most recent on 2/14/2026

RE: Audio problem with Magix MEP 2015 plus

Thanks, Ray. That confirms what I thought. I'll export as WMV and then I can convert to AC-3 using third-party software. I'll probably move away from Blu-ray anyway (old tech now!) and store files on my Media PC. The only surround format my Denon AV

Rescue Your Videotapes!

11 answers, most recent on 4/29/2026

RE: Order send and paid, no response

Hi, I received an email from the support department stating that the order does not exist.I purchased and paid for the software via the Magix website, and the payment was accepted.A day later, I received an invoice. Since then, I have received no

Music Maker

20 answers, most recent on 4/5/2026

RE: Music Maker 2026 Frozen at SetViews during startup

@johnebaker Hi John, Thanks for that link! I was basically aware of the reason for the problem but that article very clearly sets out why, and how to avoid it. I have run the linked midicheckker.exe, which confirms I do have the "problem" driver

SOUND FORGE

11 answers, most recent on 1/21/2026

RE: Licenses for songs used from Sound Forge

@John-Couto Hi See this topic. Respond to the claimants that the EULA for the Software and its Contents ie Soundpool loops, does not ascribe exclusive Copyright ownership to the user of those loops, they only have a licence to use these

Video Easy

One answer, on 8/28/2025

RE: Error 24

Hi, Are you using the same email address as your account with Magix or the one with which you registered the software? Your email address is your username with Magix. You can check in your account on Magix.com to see if the program is registered

Music Maker

7 answers, most recent on 2/22/2026

RE: LOST SOUND POOLS AND LOOPS

@ed-malone Welcome to the Magix user to user forums. First, please do not post ENTIRELY IN UPPER CASE LETTERS! Forum etiquette defines that as SHOUTING and so is liable to have other users ignore your posts. When you reinstalled MMM (which version

Movie Studio

7 answers, most recent on 9/11/2025

RE: Upgrade path from Movie Edit Pro Plus

Thanks for the reply. Since posting, I was able to install the version from the older computer. It appears to be running. I was trying to find a link to the discounted/upgraded software. I would not mind have the latest and "greatest!" Magix

Photostory

16 answers, most recent on 10/15/2025

RE: I've been using photostory for some time but now have hit bugs.

Bug in Photostory Deluxe 2025? When starting the project, the effects go softly. But after a while, the whole thing stiffens, use of effects goes more and more slowly. Submitted this to an IT man and there is no doubt: there is a bug in this

MAGIX

10 answers, most recent on 3/30/2026

RE: Service Status: Loops Unlimited #Solved

Hi. Okay, fine, that's what we pay for, not for nothing to work. But 1) the software is poorly optimized, for starters. 2) There are repeated sound loops in many sound packs. Very few, if any, dark techno loops. etc... and we could go on listing

Audio Cleaning Lab

One answer, on 3/28/2026

RE: Cannot install Magix Audio Cleanic 2014

@Christophe-BOUTONNET Please edit your post and remove your private information. This is a public user forum and we are all users like you and no Magix support staff is active here. You need to ask support at infoservice@magix.net for a direct

Movie Studio

14 answers, most recent on 9/8/2025

RE: MAGIX Video deluxe 2026 Premium (Constantly Crashing on Startup)

@ItsMichael Hi In addition to @SP. and @emmrecs comment about re-installing the drivers. Download the latest Game Ready (GRD) drivers for your GPU and when asked do a clean install, if you are not gaming, install the drivers and NVidia control