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Greetings, I'm constantly being bombarded with emails to update or upgrade my MS2025 Premium to VDL2026, even more so over the past couple of weeks. I'm sure the same applies to all their other video and audio users. If "new" Magix still runs true

Video Pro X

4 answers, most recent on 4/19/2026

Video Pro X16 zoom missing

I just bought Magix Video Pro X16. Previously I used Video Edit Pro 2021. In Pro X16, under View/Animation > Size, there is no zoom at all. This makes it harder to create moving zoom effects in the new program. Now I have to do the zoom effects

Movie Studio

47 answers, most recent on 8/24/2025

RE: "Takes" functionality

Hi all, Apologizes if I did not use the correct terms, I am a newbie to VDL. I do not see this as a work-around, my assumption is that this is intended behavior, just not correctly documented(?). As background; What I try to create is a new video

Movie Studio

6 answers, most recent on 11/27/2025

RE: Cannot install Video Deluxe 2026

I have two (+1 follow-on) questions: 1. Is the Video Deluxe Premium 2026 Project-file format compatible with Movie Studio Ultimate 2024? 2. If I purchase a 'new' license for Video Deluxe Premium 2026, will I be able to continue using Movie Studio

Movie Studio

25 answers, most recent on 8/7/2025

RE: Any decent support for Insta360 videos yet?

I shot video with the Insta360 x4 last weekend. I'm new to the 360 world and have never edited the footage, so I don't know how it will work with Vegas Pro. I'm assuming at this point that I'll need to edit and output the footage in the 360 app, and

Other products

5 answers, most recent on 9/30/2025

RE: Independence Pro 3.5

I still think that there is an issue with HP computers as it has been mentioned here and elsewhere. When I was in contact with Florian at support I went through every iteration to load the samples and removing the software etc…. His suggestion was

Other products

32 answers, most recent on 5/30/2026

RE: HOW TO CONTACT SUPPORT VIA EMAIL OR PHONE PLEASE

@Freida-Jeter Hi . . . . I am unable to reactive this program on my new PC . . . . Assuming you are referring to Photostory easy Version 2.0.1.54 and you want something similar, the nearest program to the one you had is Photostory Deluxe which is

SOUND FORGE

38 answers, most recent on 9/16/2025

RE: MP3 conversion glitches

The lengths vary, Rick. They could be as little as a few seconds (opening credits) to just over an hour (a long chapter). I exported the recorded audio as WAV from REAPER (been doing that for years and nothing's changed on that end) and then edited

Movie Studio

One answer, on 7/18/2025

[Closed] Sale to Boris FX

I know this belongs in the Audio forum, but I do think that this is important enough to post here. I got this email from Boris FX: "We’ve got some great news to share: Sequoia, Samplitude, and Music Studio are now part of Boris FX. We're very

Movie Studio

69 answers, most recent on 8/10/2025

RE: Unable to import MKV files into Video deluxe 2026 Plus, Windows 10

@johnebaker What effects/enhancements do you typically apply John, not much really. I deinterlace outside Magix, but the Magix double-rate deinterlacing, for tape captures, isn't bad. I adjust the colours and brightness/contrast in Magix and export

Music Maker

10 answers, most recent on 3/22/2026

RE: I need to get a refund processed but Magix support keeps bouncing it

@peter1968 It is highly unlikely, I think, that you will receive any sort of reply until at least next week, i.e., after the New Year holiday. JeffForum Moderator I already asked them for a refund 3 weeks ago. Not a single response other

Other products

6 answers, most recent on 11/11/2025

RE: I purchased Video Deluxe 2026 ULTIMATE but was sent wrong link

@stephen-logsdon Your post to this thread has been hidden since it concerns a different issue to the one raised by @fuss. Please do not hijack another user's thread in this manner but rather create a new thread with your question. It would be very

SOUND FORGE

18 answers, most recent on 11/9/2025

RE: Support Is Non-Existant

@Mark_Stevenson Hi . . . . The automated response simply says "Support ticket created .. If you want to add further information use the ticket number in email replies ... yada yada yada" . . . . The 'yada yada yada' as you put it, may contain

Music Maker

7 answers, most recent on 2/11/2026

How to Change Hand to Cursor

Sorry for being a complete idiot. I have Music Maker 26 and haven’t had a new version in 20 years. All I’m trying to do is a simple cut out of blank space and noise in a recorded wav file. After I load the wave I only get the hand which allows me to

Movie Studio

16 answers, most recent on 12/23/2025

RE: No video only sound

Hi Thanks for all interest I have unticked the "input AVI import format" and tried a new download with no success. There are still black window and the sound is OK. I can open the avi file in VLC media player with both video and sound, I also tried

Movie Studio

70 answers, most recent on 9/19/2025

RE: Reasonably affordable graphics card for Magix Movie Edit Pro Plus

@CubeAce residual AMD left overs, you can see them in the list in the processes tab. I asked the tech at that PC build store if those might be left over drivers or whatever from the old GPU & if they might interfere with the functioning of the

SOUND FORGE

2 answers, most recent on 5/5/2026

RE: Error code -14

Hi @Rera53, you might try de-activating and re-activating . Visit the MAGIX Service Center and log into your account, go to 'My Products> Show More Details > Deactivate. the pertinent activation ... or directly in Sound Forge, "Help>

Off topic

4 answers, most recent on 10/29/2025

RE: Tired of all the sales/upgrade emails from Magix

@NotACat Hi At the bottom of the emails there should be an 'Unsubscribe' option to stop receiving emails. You can also login in to your account at magix.com and under Info Service opt out of emails. In the program settings ensure Hide news is

Movie Studio

12 answers, most recent on 5/1/2026

RE: Have downloaded Magix video de luxe 2026

@David-Cowan the problem occurred when I downloaded the latest X version If that is Video Pro X you need to be aware this is not an update to VdL 2026 but rather an upgrade to a much more complex program which will certainly not run properly on your

Movie Studio

One answer, on 7/17/2025

RE: Problem with movie views

@k9vet Hi Possible causes, are a corrupt program ini file or a corrupt project file try the following: A program reset File, Settings, Reset program settings to default and restart the program, note: this will reset any custom settings eg folder

SOUND FORGE

15 answers, most recent on 7/27/2025

RE: Scripting question

@PaulieT No problem, you created a .NET Core project. Basically, Microsoft had .NET only for Windows in the past. They developed a new version (called Core) which superseded .NET also works on other operating systems like Linux or Mac. The problem

Movie Studio

16 answers, most recent on 4/26/2026

RE: GL Transitions ?

@Reyfox Hi Tony, Thanks for the images of SpiceMaster in Vegas and Resolve; definitely OFX. The Magix plugins are not OFX, unfortunately. I, too, use mostly cross-fades, cuts, and J/L-cuts, but sometimes they just don't work with the material I

Audio Cleaning Lab

One answer, on 1/23/2026

RE: Compatible with Windows 11?

@Roger-Goss Why do you need to change your computer? Simply because Microsoft ceases support of Windows 10? I think it will still run fine for years and there you can still use Audio Cleaning Lab 2017. Even if you a get new device for security

Photostory

One answer, on 4/23/2026

RE: Loss of orientation in Slideshow Maker 2

@Peter-Widt Hi The issue you are having would suggest the images are from a mobile phone and were taken in different orientations, ie some are vertical (portrait) and others horizontal (landscape), or if from 2 different devices, one of is a mobile