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@TERRY-BEACH Hi Error code -10 means the program online connection had an error, or was dropped/interupted. Assuming the new computer is running Windows 11. If the serial number begins with P2- then this may be the issue, the P2- serial numbers

Movie Studio

8 answers, most recent on 12/27/2025

RE: Error while downloading covers from the store ...

My computer is a fairly new Windows 11 machine (25H2 26200.7462), fully updated, with Nvidia RTX 5070 and Intel Core 7 Ultra 265, 32 GB Ramm and two 2 TB NVME SSDs. The only AV program installed is the built in Windows AV. Every other internet

Movie Studio

12 answers, most recent on 12/22/2025

RE: SPLIT WHILE PLAYING WITH LETTER T

@Aamer-Bader Hi, Regrett to have bought magix 2026 - i had magix 2023 and had the option of cutting on the fly or on the go I don't know why you would want to put cuts on the fly. I can only presume that you would then have to go back and delete the

Movie Studio

2 answers, most recent on 2/19/2026

Activating the "Extra" (included) effects packages in Movie Studio 202

I have tried contacting NewBlue, proDAD, and Magix for support (the latter cannot even create a support ticket - "The support request could not be saved."). I bought Magix Movie Studio 2024 Suite on 29 December 2025. I have today (18th Feb 2026)

Music Maker

No answers, created on 1/13/2026

VST plugin missing file "com.files.base/config/automation_1_1_0.lua"

After much longer than really should be required to fix something that shouldn't be shipped broken, I tracked the issue with one of my VSTs by finding its log: Vita Version 2.6.0.34 Windows 64 bit01:44:37:216 (error)

Movie Studio

11 answers, most recent on 3/22/2026

Cleaning a really poor quality video

Greetings, I've been asked to try and clean a video on a CD given to me by my brother. It's of his friend Ron who made a living recreating the ancient Worcestershire woodland practices. AVI (MJPEG) - progressive - 320x240 - Note the horizontal 1

Movie Studio

69 answers, most recent on 8/10/2025

RE: Unable to import MKV files into Video deluxe 2026 Plus, Windows 10

@AAProds I tried you new file but it would not import as MKV or MP4. I'm using MMS2024 and VPX16. You must have something installed on your computer that allows you to import the file as an mp4. Your suggestion to @Gra_Ham to recapture his video's

Photostory

4 answers, most recent on 12/12/2025

RE: Inserting image

@Tom-Borg Hi, Version 25 is PhotoStory 2026. The tip while dragging 'Press Ctrl for further insert/replace options' is a new feature in 2026. However, I don't see it in Storyboard mode, only timeline. In Storyboard mode, dragging opens up a space

Movie Studio

11 answers, most recent on 5/2/2026

RE: MEP 2016 Plus - Trying To Copy Media Onto New Project

@CarpentersMate Looking good there, Mike! That looks like a very detailed project; and so far, and excellent video. That really was a special event. The green line is the volume curve; hide it by right-clicking on the audio object and unticking

SOUND FORGE

38 answers, most recent on 9/16/2025

RE: MP3 conversion glitches

Hi Rick, Just thought I'd pop back here with a few updates: 1) firstly, the last batch of audiobook files I sent the client were fine (phew), but I'm not sure why. I batched them with SF13 or SF14 Batch Converter 2) I bought and installed a new

Music Maker

7 answers, most recent on 9/28/2025

MM2026 34.0.0.6 VST instruments causing severe audio problems

I have an issue where all forms of sound from VST midi instruments stop functioning normally. They become distorted, slow, glitchy and cut out. This happens in all methods of playing the VST sounds: Keyboard play while the arranger is not playing,

Music Maker

7 answers, most recent on 9/28/2025

RE: MM2026 34.0.0.6 VST instruments causing severe audio problems

Thanks @SP. that installer link worked fine. I did check the directory you mentioned, but all that is in that directory is 2026 premium (and now the one I installed with your link). It may or may not be worth mentioning when checking "My Products",

Video Pro X

33 answers, most recent on 7/15/2025

RE: keyframe bugs remaining in the current version of VPX17 (v..269)

Hi @johnebaker in a simple little project and you get around the issue by softening it. But this is inconsistent... let's see... --->Scenario Description: In a normal video editing workflow, a user adds a 10-second clip to the timeline. During

Video Pro X

9 answers, most recent on 1/20/2026

RE: No output option at 100fps for 4k-100fps video

Thanks for that info. I'll have to see if that WMV file can be re-compiled back to an .mp4 clip at 100 fps with AVC or HEVC codec with a different video editor without much loss of detail of a 4K video. But I have to wonder why VPX is not setup to

Movie Studio

13 answers, most recent on 9/13/2025

RE: Wich graphic card is better for Chroma Key effect ?

@dan_lachance Hi Dan. I did say "a setting of 32768 for both should be sufficient. Possibly slightly lower." I was being cautious in case the audio file was lengthy or an unusual bit depth or for another reason a large amount needed to be loaded to

Movie Studio

11 answers, most recent on 1/12/2026

RE: Video Deluxe 2026 - Access Violation Code - Program Crashes

@SHANE-KOHUT Welcome to the Magix user to user forums. Your screenshot shows that the error is being caused by a problem with "ntdll.dll" which is a Windows core file, so not a problem with VdL directly. You need to have your Windows installation

Movie Studio

12 answers, most recent on 4/9/2026

RE: How to stop Magix trying to force me to install Travel Maps everytime?

@Apollo89x You comments do a disservice to the many users of VDL who purchase it to get the "additional content." Seriously, you obviously don't understand about simply checking the box in the image that I showed. What is the matter with you that

SOUND FORGE

2 answers, most recent on 2/27/2026

RE: SF v18 Script to add more silence between every other phrase?

I found a solution. Here's the script in case it is useful for anyone else (Minimum word distance of 600 ms seems best): /* ============================================================================ * Script Name: Create Regions From