• Video Pro X

  29 answers, most recent on 9/13/2025

  RE: Kodak C330 audio
  @nicolesharp100 Hi If you go to the program's Movie Settings and manually change the frame rate and audio to match the files and the press OK then the next time you open the settings they should be correct. Then import your video files. If you are
• Movie Studio

  69 answers, most recent on 8/10/2025

  RE: Unable to import MKV files into Video deluxe 2026 Plus, Windows 10
  Thanks for all your comments - still following them - all helps. @Can-Dive - cleaning head might be an idea, so long as no risk of damage. I have a bit under 60 hours of tape in total - does that count as a lot? Maybe not? However, over time I may
• Movie Studio

  70 answers, most recent on 9/19/2025

  RE: Reasonably affordable graphics card for Magix Movie Edit Pro Plus
  @Tusk  How do I close this thread? You can't, unfortunately. Only a moderator can do that. But I think it should be left "open" for the time being at least in case any other user has a similar problem and can use the information contained in it. I
• Movie Studio

  24 answers, most recent on 9/20/2025

  RE: Inserting a clip on the timeline
  Hi John, Yes, that makes it simpler and less fault prone, thanks. @Reyfox You are right, when you change you need to eat it all... On this software: I am still in the learning curb, so I make a lot of starters mistakes working on a rather complex
• Movie Studio

  14 answers, most recent on 11/15/2025

  RE: Error Messages when trying to open MAGIX Video deluxe 2026 Prem
  OK, I believe I have completed what you stated. i installed Revo. I deleted webroot software, the MAGIX deluxe and all associated with it. Restarted the laptop, re-installed MAGIX, this time it did not want to abort when trying to upload. (MAGIX
• SOUND FORGE

  2 answers, most recent on 2/27/2026

  SF v18 Script to add more silence between every other phrase?
  I find Text to Speech very useful but one problem is the way it generates silence. Ideally TTS should have a method to control the amount of silence inserted per line. Sometimes I have more than one sentence per line in the TTS window. When the text
• Movie Studio

  6 answers, most recent on 11/6/2025

  RE: Text-To-Speech Generating Preview/Full Audio stopped working
  My problem is Speech-to-Text. It last worked properly for me using VP22 on 09/30/2025. I then went on vacation for a couple of weeks. Upon returning home I took advantage of a 25% discount for VP 23 and installed this newest app. Yesterday
• SOUND FORGE

  18 answers, most recent on 11/9/2025

  RE: Support Is Non-Existant
  @Mark_Stevenson I think this might also depend on when you created the tickets. Magix has new owners since the beginning of this year and they decided to do things differently. So they introduced an AI bot to answer support questions and filter out
• SOUND FORGE

  10 answers, most recent on 12/5/2025

  RE: Error Code 24. Just bought and installed.
  Does anyone know how to get a resposne from Magix technical support? I have now contacted them 5 times in the last 2 weeks, quoting the ticket code generated from my initial query. My initial query received an AI-generated response which was of no
• Off topic

  163 answers, most recent on 6/12/2026

  RE: Magix support has not responded to support tickets for months
  there was a time when I could send an email and I'd get what I call a human response with an understanding yes you brought the product ,- yes  we will do something for you, as Europe customer Uk- Germany.  now it's I don't know I just feel it's
• Rescue Your Videotapes!

  7 answers, most recent on 12/2/2025

  RE: DRIVER DOWNLOAD
  @jonathan-m It seems that the actual software for the video capture/conversion will not install unless the capture device itself isn't properly installed with the correct drivers.  No extra software is needed. You only need the grabber installed via
• Other products

  32 answers, most recent on 5/30/2026

  RE: HOW TO CONTACT SUPPORT VIA EMAIL OR PHONE PLEASE
  Hello, The Music Maker 2026 Premium Download Manager is completely non-functional. The progress bar does not move, the remaining time is frozen, and there is no download speed at all. I have already removed all Magix-related files from my system —
• Movie Studio

  3 answers, most recent on 9/5/2025

  RE: HEVC causing Magix to crash when exporting - ucrtbase.dll error
  Hi John, once again you, along with others, have managed to get to the bottom of something for me regarding Magix! I do have Intel UHD 770 and Nvidia GeForce RTX 4070. I updated Nvidia as suggested and no change, I then went to Intel's site, got it
• Movie Studio

  36 answers, most recent on 7/14/2025

  RE: Video Deluxe 2026 website
  Hello @Can-Dive, You're welcome. For your information. All Magix Moderators are volunteers, who enjoy helping other people with their problems in their own free time, where possible. Have you ever read the community rules? If not, please see the
• Movie Studio

  22 answers, most recent on 4/9/2026

  RE: MS re-names every new import to the name of the last saved project!
  ^I genuinely pity the obession with pedanticness which you seem to have! LOL(You literally seem to be obsessively pedantic about every single item of terminology, purely for the sake of being pedantic!)#The reason why I stopped bothering to respond
• Movie Studio

  15 answers, most recent on 11/12/2025

  RE: MPEG-4-Codec
  As requested I’ve added my PC details in my Profile and under Signature. I purchased the software, registered it and then installed on my PC using the program download from Magix. I started the program and Imported two MP4 Home-made Videos that I
• Movie Studio

  21 answers, most recent on 6/17/2026

  RE: Formatting Drive
  @me_again, @CubeAce, @AAProds Hi Andy, Ray, Al In the interest of science (nerdiness?) I have been doing some testing with an SSD drive with 2 partitions one formatted with a 4K, and the second a 64k, allocation block size using the NTFS
• Movie Studio

  25 answers, most recent on 10/8/2025

  RE: Issues with MAGIX Video deluxe 2026 Plus
  -"Optimise the timeline view" by either clicking in any blank space on the timeline and hitting Enter, or hit CTRL+F, or click the Optimise Timeline View button at very bottom right. -Position the Play marker on the right hand edge of the last
• Music Maker

  14 answers, most recent on 9/27/2025

  RE: What are the corresponding albums to Soundpools with no images showing
  As a follow up: The 5 loops I listed for dub step 2 are all I used from dub step vol 2. as for the other Soundpools: Movie Score Vol 11 lookup states that "Action Strikes" has all the loops for Movie Score 11 Techno Vol 16 lookup states "Berlin
• Video Pro X

  2 answers, most recent on 3/30/2026

  [Closed] Vegas 23 VCRUNTIME140_1.dll - can't start
  Hi! I was using V23 Build 356 in saturday and everything works great. After I finish movie I just turned off PC and didn't used it until now.Now I have VCRUNTIME140_1.dll error when I try to start V23. I uninstall all Microsoft Visual C++
• MAGIX

  10 answers, most recent on 3/30/2026

  RE: Service Status: Loops Unlimited #Solved
  Apparently Magix Music Maker continues to have constant issues. It also makes me wonder why the problem like the one below persist. I have found no forum responses, no direct solution. - Why do these problems continue persist?- What is specifically
• Off topic

  40 answers, most recent on 1/26/2026

  RE: [Closed] Does Magix have customer support?
  @johnebaker Unfortunately that isn’t the problem. There are no purchase confirmation emails, as it looks like the transaction never completed on the Magix website’s end. It doesn’t show the purchase anywhere in my Magix account area, yet the PayPal
• Movie Studio

  11 answers, most recent on 12/4/2025

  RE: Corrupted Audio
  Thanks! I fixed it, but didn't identify the exact problem.* More chirps: extreme breaks in volume (decrease) with static sounds there. No continuous 'brr.' Note, my mix/EQ is not good, though no peaks at all (top at about -3db; typically
• Movie Studio

  70 answers, most recent on 9/19/2025

  RE: Reasonably affordable graphics card for Magix Movie Edit Pro Plus
  @Tusk Hi. The USB ports on the motherboard should have colours on the inside of them. You want your USB drive in the fastest one. If you have a USB-C port use that. If not a USB-3 port would be your next best bet. You may not have the latest USB