• Movie Studio

  8 answers, most recent on 4/10/2026

  RE: -14 error
  @lighthope  It just gives me the same programme I have already downloaded and installed. Are you sure? Did you download and install it? Yes. I downloaded it and installed it. Error -14
• Music Maker

  One answer, on 1/30/2026

  request former music maker 14 control panel on my 2026 music maker
  The audio voice record control was easier on my 2008 music maker. how do I achieve that classic view on the 2026 music maker?
• Movie Studio

  3 answers, most recent on 2/27/2026

  MPEG4
  I paid for the MPEG4 addition and it said it successfully loaded but I still cannot open MP4 videos in Magix Movie Studio Pro 14. Only get black screen. Any suggestions or ideas will be appreciated..
• SOUND FORGE

  13 answers, most recent on 3/16/2026

  RE: SF11 is stable - SF13, 14, 16 fail.
  @John-Murray8461 It seems that the Magix servers have been experiencing "problems", especially today, March 14th. The forum is now "behaving properly" so it might be worth you trying again to complete your purchase? JeffForum Moderator
• ACID

  16 answers, most recent on 4/27/2026

  RE: ntdll.dll - ACID doesn’t start
  Same problem, loaded a Fender AudioBox Go to interface with Windows 11, had to update to the latest V14 of Visual C++: https://learn.microsoft.com/en-us/cpp/windows/latest-supported-vc-redist?view=msvc-170#latest-supported-redistributable-version
• SOUND FORGE

  38 answers, most recent on 9/16/2025

  RE: MP3 conversion glitches
  Hi Rick, I'm using SF18, but am trying this in SF14 now, too. I've just encoded one chapter on its own in SF14 and so far, it seems OK. But it's so random that one file could be fine and another might have glitches. And yes, as mentioned, I'm
• Movie Studio

  5 answers, most recent on 6/27/2025

  [Closed] Can't down load Movie Studio 14
  Hi, I just purchased Movie Studio 14 and it won't download. It keeps saying to click here if download doesn't start, whcih I've been doing and it just takes me to a screen to log in again. How do I get it to download.  
• Movie Studio

  5 answers, most recent on 6/27/2025

  RE: [Closed] Can't down load Movie Studio 14
  Movie Studio 14??? Please clarify exactly what you have purchased and from where.
• Movie Studio

  One answer, on 3/9/2026

  [Closed] Trying to reactivate VEGAS Movie Studio 14 Platinum
  I accidentally uninstalled the program. I tried to activate, but I registered under an email that no longer exists. I'd like to activate and register with a new email. Any help would be greatly appreciative.
• SOUND FORGE

  15 answers, most recent on 1/2/2026

  RE: mouse won't click properly in sf 18 waveform
  I've been editing the same since SF 6 way back when. I have 10,000 or so files, that would not really work. And I had to start using 14 anyway since doubleclicking doesn't work in 18.
• Video Pro X

  9 answers, most recent on 1/20/2026

  No output option at 100fps for 4k-100fps video
  I'm still using VPX 14 which will load and edit my 4K-100fps video, but will not output at 100fps! I've tried to change the movie output settings manually to 100fps, but VPX 14 will not accept this change and forces the output frame rate to only
• Movie Studio

  One answer, on 11/26/2025

  RE: [Closed] Error Code: -14
  @Tony-Wright First of all, this isn't the Vegas support from.That's at https://www.vegascreativesoftware.info Next, Error -14 means you enter a valid serial number into the wrong software. Try entering the serial number here, this will give you a
• Video Pro X

  4 answers, most recent on 10/14/2025

  Bought the vMAGIX Video deluxe 2026 plus.
    Serial number: Removed by Moderator. When I attempt to activate the programme, I receive an ERROR CODE - 14 message. please assist
• Movie Studio

  One answer, on 2/27/2026

  [Closed] MPEG4 codec
  I have Magix Movie Edit Pro 14 and am confused as to which forum I should ask this question to..... MPEG4 will not add to timeline nor export. I purchased an activation code from Magix and it still won't work. Any suggestions please. Thank you
• Movie Studio

  8 answers, most recent on 4/10/2026

  RE: -14 error
  @lighthope Please read https://www.magix.info/us/support/?question=395974&title=what-should-i-do-if-error-code--14-appears-when-activating-the-program and follow the advice given there in order to resolve the problem. (It seems you are entering
• Movie Studio

  11 answers, most recent on 1/12/2026

  RE: Video Deluxe 2026 - Access Violation Code - Program Crashes
  @SHANE-KOHUT, https://learn.microsoft.com/en-us/cpp/windows/latest-supported-vc-redist?view=msvc-170#latest-supported-redistributable-version (X86 & X64) Have you tried installing the latest v14 of Visual C++ Redistributable? That might fix the
• SOUND FORGE

  9 answers, most recent on 6/4/2026

  RE: Is this the end of Sound Forge?
  I upgraded to 13, 14, 16 and then stopped. The same bugs. No fixes.. wasted money upgrading.I now use Sound Forge 11 and Acoustica by Acon Digital. Acoustica is super fast at loading and SF11 is more stable than any of the versions Magix released.I
• Movie Studio

  13 answers, most recent on 9/8/2025

  RE: Nvidia RTX 5080 Graphics Card | But MEP 2026 suddenly stopped using it
  Here is the Media-Info data for the footage I'm importing: Format                                   : MPEG-4Format profile                           : Base Media / Version 2Codec ID                                 : mp42 (mp41/isom)File size       
• Video Pro X

  4 answers, most recent on 4/19/2026

  RE: Video Pro X16 zoom missing
  @MovieEditorr @Alwyn It's still there, just different. Magix overhauled the whole Size/Position/Rotation effects, adding in anchor points, easy ways to adjust the position amongst other features. Watch and learn: Watch the other parts to fully
• Video Pro X

  2 answers, most recent on 3/30/2026

  RE: [Closed] Vegas 23 VCRUNTIME140_1.dll - can't start
  @Komaryt Try this thread on the VEGAS forum https://www.vegascreativesoftware.info/us/forum/warning-ms-visual-c-14-50-v145-kill-vegas-download-the-fix--150332/ But be quick as the Vegas forum is moving in a few days to a new home. yeah :D I saw
• Video Pro X

  9 answers, most recent on 1/22/2026

  RE: Access violation error n NTDLL,dll
  @rob1200 @randy-flemming Have you tried installing the latest v14 of Visual C++ Redistributable? That might fix the
• ACID

  19 answers, most recent on 1/21/2026

  RE: WAVES VST Plug-in inssue
  here's the crash report.... Extra Information   File:                C:\Users\hp\AppData\Local\MAGIX\ACID Pro\11.0\dx_grovel_x64.log Problem Description   Application Name:    ACID Pro 11.0   Application Version: Version 11.0.2 (Build 21)   Problem:
• Movie Studio

  14 answers, most recent on 9/20/2025

  RE: [Closed] preview pictures unable to be seen
  I am running Prox14 and I cannot see any photos at all in the scene overview page, this used to work and I have even tried resetting the program to its default settings but nothing at all
• SOUND FORGE

  11 answers, most recent on 4/14/2026

  RE: Welcome window keeps popping up on startup
  Setting the (internal menu) single/multi instance setting is a little flaky. after changing the true/false field, move to another field before clicking OK.FWIW, that setting was introduced in SFP-14, build 111 .. the 'new' default being