Search the MAGIX Community for tutorials, questions and solutions as well as for forum members

Hi, thanks for your response. Here is what I did. I indeed checked my spam folder daily, and no emails from magix. I indeed sent an email to Sales@magix.net which automatically generates an AI email back. I forwarded the automatic AI generated email

Movie Studio

6 answers, most recent on 2/7/2026

RE: [Solved] Background app from Magix

@me_again Hi Andy, A long time ago, MEP used the Firebird SQL Server (FABS) to connect to the database created using PhotoManager and MP3 Deluxe, I believe. If you added files to the database and categorized anything, they would show up in MEP under

Video Pro X

5 answers, most recent on 9/1/2025

RE: X14 - Export Animated GIF format?

@john-m33 To my knowledge GIFs in Video Pro X were generated by Apple QuickTime, which stopped development for Windows, became a risk due to various security vulnerabilities and was therefore removed from Video Pro X.

Music Maker

2 answers, most recent on 7/18/2025

RE: [Closed] Boris FX owns some of Magix Audio

As before, please refer to the similar post in the General Information section of the forums and add any comments there. Thank you. JeffForum Moderator

SOUND FORGE

6 answers, most recent on 10/13/2025

RE: Can anyone help me make a Sound Forge script?

@Dan-Hicks LLMs like ChatGPT hallucinate APIs that don't exist. That's why you get error messages. It's possible to script this in SoundForge but ChatGPT doesn't have enough code examples in it's training data to generate something working.

Movie Studio

6 answers, most recent on 11/6/2025

Text-To-Speech Generating Preview/Full Audio stopped working

Greetings everyone, I utilize the Text-to-Speech a lot for my work but today, I'm unable to generate any audio. Preview or Full Audio. I tested the audio on my work files and also the audio segment for my Movie Studio 2025 Suite and everything plays

Movie Studio

70 answers, most recent on 9/19/2025

RE: Reasonably affordable graphics card for Magix Movie Edit Pro Plus

@Tusk Hi Given the age of the PC's motherboard, you have the same generation of Intel CPU as me, does the case and motherboard have the necessary clearances to fit, and enough fans to adequately remove the heat that can be generated by the GPU? The

Off topic

159 answers, most recent 6 hours ago

RE: Magix support has not responded to support tickets for months

@david-simms Hi This topic is about Magix support not Music Maker, your post has been hidden. Please repost your question in the correct section of the forum, when you click New Post top of this page select in the Category option box Audio, Music

Video Pro X

5 answers, most recent on 9/1/2025

RE: X14 - Export Animated GIF format?

Its a shame Magix no longer can generate GIF images. They are very useful for embedding short animated clips into Wikipedia, where movie files are not allowed. You can use one of the several GIF editors available (although not all can convert a

SOUND FORGE

13 answers, most recent on 12/23/2025

RE: Sound Forge Pro 18 - can't change bit depth to 32

@David-Rees Does this problem happen with any WAV file? For example, if you create a new file and fill it with the noise generator, does changing the bit depth also cause the volume to deteriorate? If other files aren't effected, maybe it has

SOUND FORGE

10 answers, most recent on 12/5/2025

RE: Error Code 24. Just bought and installed.

Does anyone know how to get a resposne from Magix technical support? I have now contacted them 5 times in the last 2 weeks, quoting the ticket code generated from my initial query. My initial query received an AI-generated response which was of no

Music Maker

8 answers, most recent on 5/30/2026

RE: Licence Document

@Ward-Ron First of all, we are not Magix staff, so you need to contact support directly for a definitive answer. You can find the license here: https://producerplanet.com/pdf/royalty-free-commercial-license-en.pdf Generally, there is always the

SOUND FORGE

13 answers, most recent on 12/23/2025

RE: Sound Forge Pro 18 - can't change bit depth to 32

Thanks John. This client had me doing a bunch of work that involved pitch and time stretching audio that they recorded on their end. My general procedure before I use algorithms to manipulate audio like this is to upscale the audio, perform the

Movie Studio

2 answers, most recent on 11/7/2025

RE: Text To Speak

@Hydie Hi To access the AI and Hub features you need to log in to the Magix Hub using the email address and password used to activate the software. Note: set up the voice style, pitch and speed and check the result using the Generate Preview

Video Pro X

One answer, on 9/14/2025

[Closed] In Vegas 20 Pro - window is not fully expanding

In VEGAS Pro 20, the Video Media Generator window doesn't open in full view. Please see attached photo. Can you suggest how to resolve this issue? Thank you.

Movie Studio

32 answers, most recent on 4/2/2026

RE: Export quality from RTX Ti3060 far inferior to UHD770

Yes, only a few users have commented on the issue so far.Nevertheless, I think that it is a general problem in the configuration mentioned (latest version of the 2026 Magix software with the latest Nvidia driver).Let's hope it gets patched soon.In

SOUND FORGE

5 answers, most recent on 6/17/2025

RE: Short bursts of static

If this is occurring with MP3 and other lossy formats, try enabling "Always proxy compressed formats" in the 'Options> Preferences> General' menu. btw, welcome to the Magix Sound Forge users community @Pat-DeLaquil.

Movie Studio

2 answers, most recent on 10/25/2025

using timecodes to synchronize tracks

Hi,I occasionally use Video Deluxe (upgraded to v2025) in multicam mode.I was wondering if it was possible to synchronise tracks automatically using timecodes generated by products such as Tentacle, Deity TC-1, etc.I know that DaVinci does it, but I

Rescue Your Videotapes!

21 answers, most recent on 3/2/2026

RE: what are correct driver(s) for the "video grabber" K0065 for win11?

@John-Wurm If you see a preview you are basically good to go. Have you tried to record with another software, for example OBS https://obsproject.com/ or the new trial version of Magix Video Deluxe or Magix Vegas? Maybe the software version of Rescue

Off topic

159 answers, most recent 6 hours ago

RE: Magix support has not responded to support tickets for months

@SP. @Tom_Sp Hi The main problem was PayPal payments issues in general where users did not receive their serial numbers which as you stated I brought to the attention of Magix and is currently being dealt with. This was a PayPal technical issue. The

Movie Studio

22 answers, most recent on 10/11/2025

RE: Serial Number Problem with Video Deluxe2026 Trial

@GeeGee, @CubeAce, @AAProds Hi To clarify, the Windows 10/11 requirements saga. Windows 11, can now be installed on older motherboard/CPU combinations which do not have or support the Trusted Platform Module (TPM), which was a requirement when

Off topic

159 answers, most recent 6 hours ago

RE: Magix support has not responded to support tickets for months

To follow up on my request for help from Magix. I have had three emails from Magix which I believe are mostly BOT generated and although they were relevant the advice has not resolved my issue. The latest message said "If you still have the case not

Music Maker

9 answers, most recent on 12/29/2025

RE: Music Maker Loops Unlimited Subscription

@David-M-Turner the answer was requestors from OneDrive kept popping up and asking me to keep or delete files which made Music Maker freeze every single time OneDrive is rather notorious for causing this type of error! The general advice for users

Music Maker

10 answers, most recent on 3/22/2026

RE: I need to get a refund processed but Magix support keeps bouncing it

@peter1968 That was the case in the past when they still had good customer support. They had an insolvency in 2023, that's why they now have a new parent company. They are currently trimming everything that doesn't generate enough revenue Good to