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Having installed Video Deluxe 2026 Premium, I click on 'Help' > 'Activate Content Packs...' to install proDAD VitaScene V5 PRO and then insert my coupon code. I then get a message that my coupon code has already been redeemed. If this is true,

SOUND FORGE

10 answers, most recent on 10/11/2025

RE: MP3 files skipping / glitching when opened ...

@Bill-Fike If I understood you correctly, this also happens with pure WAV files? That's odd. You can try to reset the program settings under the File menu. But I'm not sure this will help, because it happens both in Sound Forge Pro 16 and Sound

Movie Studio

25 answers, most recent on 10/8/2025

RE: Issues with MAGIX Video deluxe 2026 Plus

@stephen-logsdon Hi and welcome to the forum. The issue you are having is not related to those of this topic, and as such has been hidden, this is considered as hijacking another users topic. . Please create a new Post and include more information

Music Maker

20 answers, most recent on 4/5/2026

RE: Music Maker 2026 Frozen at SetViews during startup

@browj2 Hi John, Seeing this thread again has reminded me I intended to post an update on my similar trials with Adobe Audition. After much reading (in the Audition forum and elsewhere) I eventually came across what, unlikely as it might seem, has

Photostory

17 answers, most recent Yesterday

RE: Unable to start Photostory de luxe 2025 and 2026 after changing comput

@bdesha Hi If the account you login to the computer is a 'Local account' skip to the next sectionIf a Microsoft Account, and, OneDrive is installed and syncing your Documents folder to OneDrive, then as a minimum, you need to stop it syncing the

Other products

5 answers, most recent on 9/30/2025

RE: Independence Pro 3.5

I still think that there is an issue with HP computers as it has been mentioned here and elsewhere. When I was in contact with Florian at support I went through every iteration to load the samples and removing the software etc…. His suggestion was

Music Maker

7 answers, most recent on 9/28/2025

RE: MM2026 34.0.0.6 VST instruments causing severe audio problems

A couple of points to add... The CPU and graphics card both seem to be about 10 years old. I'm not saying that's the root of the problem, but it probably isn't helping. VSTs generally take a lot of processing and Music Maker hasn't ever really been

Movie Studio

5 answers, most recent on 11/22/2025

RE: Image playback freezes after a couple seconds

@Joshua-Pyle Hi and welcome to the forum. We need more information to help diagnose the issue(s) you are having: The specification of your computer system including Windows version and program version, see this topic for what is required and please

Audio Cleaning Lab

22 answers, most recent on 8/3/2025

RE: Webradio

@dave-l Let us make sure that your computer can record itself. For this, you need virtual recording devices like 'Stereo Mix' or 'What you hear'. For this, press the Windows key and R on your keyboard to open the Run window, then type mmsys.cpl and

Movie Studio

4 answers, most recent on 9/17/2025

RE: How to create a Blu-ray Disc without fancy menus

@jak.willis Hi Jak . . . . Is there a way to simply create the Blu-ray movie and have just a plain data disc-style menu when playing back on a Blu-ray Player? . . . . For a single movie you can create an 'Autorun' disc by unchecking the options

Movie Studio

20 answers, most recent on 10/9/2025

RE: Video files not loading

@emmrecs Hi Jeff . . . . does that include the total file size, which on the MI analysis given, suggest more than 1GB per second of footage? . . . . According to the Panasonic camera specs, the max bitrate of 200Mb/s for AVCHD 1920 * 1080 fps, and

Other products

3 answers, most recent on 7/13/2025

RE: Prodad Hide v2 - I can't stop the auto play.

@Clinton-Peck Hi. The slower the frame rate the less work the program and your computer has to do. You don't need the program to use as many frames ahead and behind to help replace the background. The more static the camera and the more the

Movie Studio

7 answers, most recent on 9/11/2025

RE: Upgrade path from Movie Edit Pro Plus

@FF22 Hi. I've just visited the Magix website and I can't find those buying links either. I have sent them a complaint with explanation via the pop-up box that comes up if you say you won't recommend that web page. Also at the top of each page

Movie Studio

26 answers, most recent on 6/8/2026

RE: Message: Could not find a part of the program. Please install again.

@James-Hoare Hi . . . . Could not find a part of the program. Please install the program again . . . . This suggests to me you are referring to Vegas Pro or Vegas Movie Studio, is this correct? If so you are in the wrong forum, the Vegas product

Music Maker

2 answers, most recent on 8/21/2025

RE: Music Recording Zero - totally screwed

@Eleyan I think we can all very much sympathise with your rant, but.. We really need a lot more details from you about what is happening, or not! Because we cannot see your computer this really is essential, even if somewhat tedious to do. First,

Video Pro X

7 answers, most recent on 8/21/2025

RE: Import boosted video from Pixel-phone gives error

@GerritOut Hi Thanks for the MediaInfo data. Assuming VPX 16 is not the trial version, and is fully installed including all the Extra Content available under the Help menu. The file appears to be standard 8K UHD AVC/h.264 video and AAC audio encoded

SOUND FORGE

2 answers, most recent on 6/23/2025

Why in Sound Forge Pro 18 is there two version of Channel Converter?

I'm using Sound Forge Pro 18. When I use Channel Converter from the Process tab it allows me to map 8 sources. I created a couple of User presets that converts 7.1 to 5.1. They work fine from the Process tab. But when I run "Channel Converter" in a

Movie Studio

One answer, on 4/10/2026

RE: Video Display/Audio in Video Deluxe 2026

@hotdogs Hi and welcome to the forum. Please do not post the same question, multiple times in the forum. I have removed 2 posts on this subject. We need more information to help diagnose the issue(s) you are having: The specification of your

Movie Studio

4 answers, most recent on 6/28/2025

RE: placing clips on timeline by date

@Greg123 Hi What is the drone file naming format? If it is a DJI drone and the naming convention is the same as other DJI cameras, eg DJI_20250427112146_0001_D.MP4 the highlighted portion is the date and time, ie year month date hrs min sec , ie

Movie Studio

22 answers, most recent on 4/9/2026

RE: MS re-names every new import to the name of the last saved project!

This bug as started occuring, yet again! -_-I have attached screenshots showing it:As stated in my original post...There is no such file in existence on my computer named "end 1b".That was the name I assigned to project which I saved via MS, 3-days

Movie Studio

8 answers, most recent on 2/5/2026

RE: Repeated glitch in burned disc

@k9vet Thanks for the additional information. Two suggestions to help to diagnose the problem: The Burn process will first create a folder of files on your hard drive. What is the size of the contents of that folder? The actual maximum that an

Movie Studio

9 answers, most recent on 8/10/2025

RE: Is MS 2026 really any better?

@Pete-Lowland Hi, TTS and STT in Movie Studio, Video Deluxe, Video Pro X are from Microsoft, which is why you find the same voices in ClickChamp. You can subscribe to MicroSoft Azure to get the TTS features for free (there is a big yearly limit) if

Movie Studio

48 answers, most recent on 9/29/2025

RE: Weird issue with using Smart Copy/Smart Render in MEP 2019 Premium

@jak.willis Hi . . . . just the header info to indicate the file is interlaced instead of progressive . . . How do you do this . . . . AFAIK, you cannot do this, there is more to this. The video must be re-encoded as the progressive video is split

Movie Studio

70 answers, most recent on 9/19/2025

RE: Reasonably affordable graphics card for Magix Movie Edit Pro Plus

@Tusk Hi. Again I would like to see some images from your Task Manager. This time from your project drive HDD. Is it an external drive? What are the drive's specs? What type of USB port is it plugged into if external? If internal, again we need