Search the MAGIX Community for tutorials, questions and solutions as well as for forum members

@lapierre Hi. This is a user to user forum. There are no representatives from the Magix company here to deal with your problem. Use the email address infoservice@magix.net. Also don't put nay personal details onto public forums such as your email

Music Maker

5 answers, most recent on 2/11/2026

MMM Dateien nicht mehr exportierbar

Ich kann Magix Music Maker Produktionen seit gestern nicht mehr exportieren, nutze das Programm seit 2009 und habe keine Einstellungsveränderungen durchgeführt.

SOUND FORGE

5 answers, most recent on 11/30/2025

RE: Lost trust in SF.

Some plugins crash in Sound Forge 18. I think Magix abandoned Sound Forge.

MAGIX

No answers, created on 4/10/2026

magix.info - Announcement – Maintenance Work in April

We will carry out technical upgrade maintenance on the cloud platform on which magix.info is operated during April. It cannot be ruled out that the site may be unavailable or only partially available during this time. The duration of these effects

Movie Studio

2 answers, most recent on 2/3/2026

RE: Burn to disk

@chris-fleming4256 Welcome to the Magix user to user forums. Unfortunately, your first post is very much lacking in detail so any help is likely to be largely guesswork! Please read this pinned post and supply as much of the requested information as

Movie Studio

2 answers, most recent on 11/24/2025

Magix Products back to Steam?

Movie Studio 2023 Platinum was the last MAGIX product released on Steam. It would be great if Video Pro X17 or Video deluxe 2026 Ultimate were available for sale on Steam.

SOUND FORGE

8 answers, most recent on 4/8/2026

RE: Magix Sold Sound Forge!

Sound Forge under Boris FX has less activity because the priority is Vegas, just like during the Magix era. But I hope Boris FX can fix some of Sound Forge's bugs.

Movie Studio

12 answers, most recent on 5/1/2026

RE: Have downloaded Magix video de luxe 2026

@David-Cowan I was told I couldn't get help for my beloved Magix Video plus 2026 version Who told you this?? It is completely incorrect! Jeff

Music Maker

2 answers, most recent on 7/31/2025

RE: 2026 trial download

@kostas it's not really clear to me, what is the cause of the problem here. In this thread, it was solved by enabling TLS protocols in the Internet options and the disabling the warnings if a connection is redirected:

Movie Studio

2 answers, most recent on 4/11/2026

RE: [Closed] re-registration with MAGIX

@Kono In the meantime (very recently) Magix sold the Vegas line to BorisFX. I suggest you try the Boris Vegas forum here: https://forum.borisfx.com/

Movie Edit Now

8 answers, most recent on 2/11/2026

RE: magix movie edit pro mx

@ali-ahmad Hi . . . . magix pro 17 plus . . . try to update online for the one time activation function but comes up already registered-error code-24 . . . . Do you mean Movie Edit Pro 17 released in 2010, or Movie Edit Pro 2017? Was the software

Movie Studio

7 answers, most recent on 2/10/2026

RE: [Closed] Movie Studio 2023 Premium stiil crash !!!

@Paul-Scott Paul, it would have been better to start a new thread as your crashing probably isn't related to the first post. Anyway, a search for "ntdll.ll" in the forum search revealed

Photostory

One answer, on 10/24/2025

RE: Activation code

@Kenneth-Satterthwaite Welcome to the Magix user to user forums. Check the disc carefully, including any case or packaging for a voucher code. Then go here, find the appropriate question "How can I redeem the voucher code for my box version?" and

Music Maker

13 answers, most recent on 10/21/2025

RE: 2024 2025 2026 none of them work and support are ignoring my tickets

I'm having the same problems. This will be my last time with Magix

Movie Studio

44 answers, most recent on 9/12/2025

RE: some objects cannot be moved on the timeline. Others can...

I have had the same problem for a long time when using MAGIX Movie Edit Pro 2014 Plus and therefore recently bought MAGIX Video delux 2026 but the same phenomenon occurs there. See attached film.

SOUND FORGE

10 answers, most recent on 10/11/2025

RE: MP3 files skipping / glitching when opened ...

@Bill-Fike You might want to uninstall the Magix Low Latency audio driver included in Sound Forge Audio Studio. This is an old version of ASIO4ALL and it's known that it will create problems for some users, but not for everyone. Usually, you'll get

Movie Studio

6 answers, most recent on 7/3/2025

Video Deluxe 2026 initial testing bugs (?)

Initial testing of VDL 2026 appears to have the following bugs: In the Import tab (Media Pane), Shortcut pane : Cloud import opens the Magix Contents folder Magix Contents and Magix Downloads open default Projects folder Can someone please

ACID

16 answers, most recent on 4/27/2026

RE: ntdll.dll - ACID doesn’t start

@Szymon-Barabach You can reset the Acid program settings by holding CTRL and SHIFT on your computer keyboard and then starting Acid. Keep holding the keys until a small window appears and asks you to reset the settings Generally, a crash in ntdll

Photo & Graphic Designer

7 answers, most recent on 5/6/2026

RE: Cannot install my software on a new machine - no response to ticket

@John-Baggott P2-Serial numbers might need a installation counter reset by Magix support. I encountered this problem once and support reset the counter for me. As far as I know it is also possible to install the software from CD and then select

Movie Studio

No answers, created on 2/18/2026

Purchasing Credits

Has anyone successfully purchased Credits recently. Paid for credits, money taken from credit card but no credits recieved. Emailed Magix multiple times but never a response.

Off topic

163 answers, most recent on 6/12/2026

RE: Magix support has not responded to support tickets for months

@Christiaan-Deliaert Moderators are fellow users of Magix software, not Magix employees so there is little we can do to directly help in this situation, sorry. "Rescue Your Video Tapes" is sold as a "boxed" item, if I remember correctly, since it

Rescue Your Videotapes!

21 answers, most recent on 3/2/2026

RE: what are correct driver(s) for the "video grabber" K0065 for win11?

Location is c:\users\acer\documents\magix. I do not use onedrive because only have original ADSL internet, 1.5 Mb speed download.