• Movie Studio

  5 answers, most recent on 7/20/2025

  RE: MP4 problems
  @Anthony-Sferlazza Sorry to hear about this problem but you need to give us a LOT more information if we are to have any chance of being able to help you. First, exactly which version of Movie Studio do you have? Then, please read this pinned post
• Movie Studio

  296 answers, most recent on 3/29/2025

  RE: [Closed] Feedback on Movie Studio 2023
  @ehawk50 Hi Please create a new post, this topic is for feedback on Movie Studio. We need more information to help diagnose the issue(s) you are having: The specification of your computer system including Windows version and program version, see
• Movie Studio

  2 answers, most recent on 4/29/2025

  magix hub
  I accessed the Magix Hub in Movie Studio 2025 Suite and download 10 videos. My problem is I don't know where I go to access all of them , i only see a few in Documents. magix studio 2025 suite, magix content. I dont see a Magix hub file. when i look
• Music Maker

  27 answers, most recent on 1/7/2025

  RE: How to turn off loop preview?
  @DonSound Hi . . . . I'm the victim here, struggling with a program that doesn't live up to its promise . . . Then you have to expect some temperature. . . . . To be direct:- you are not a victim, you just do not accept the how the program works,
• Music Maker

  6 answers, most recent on 3/28/2025

  RE: Time Processor from MMM 2014 available in MMM 2025 ? I can't find it
  Thank for your help. The fact that this effect could be applied at the master was very useful for what I do with Music Maker. All the tracks were change at once. I guess it is not possible anymore to process this way with Music Maker 2025, it won't
• Movie Studio

  16 answers, most recent on 8/20/2025

  RE: Unable to install proDAD VitaScene V5 PRO in Video Deluxe 2026 Premium
  Every time I click on 'Effects' Video Deluxe 2026 Premium hangs up completely. The program also hangs up in other situations. I have to keep closing the program and then reloading it. Thank you for your help, Reyfox, but I've given up completely on
• Photostory

  6 answers, most recent on 10/19/2025

  RE: mp4 Dateien werden nicht angezeigt
  @thomas-linsinger We need you to provide the MediaInfo data requested, please! Your computer specification is very helpful but I have edited it to remove certain confidential data. I also have to say that I would personally consider it rather
• Photostory

  6 answers, most recent on 8/24/2025

  RE: "Sound Optimization", disappearing transitions, transition/music issue
  @Robert-Madison Great to hear the issues are resolved and thanks for the feedback. However, John's advice was primarily concerned with the Object Mode selection. Did that also resolve the Sound problem or was there something else you did to correct
• SOUND FORGE

  4 answers, most recent on 5/14/2025

  RMS Level
  New on Sound Forge 17, on Windows 11, with a Blue Snowball mike, drivers updated, recording an audiobook. My ACX check gives me an error only on RMS level. I can't find where to see any RMS level setting or adjustment anywhere. I see on this site
• Movie Studio

  20 answers, most recent on 10/9/2025

  Video files not loading
  I am using Magix Studio 23. I can open the software and add some photos. When I start adding video files, I can load the first 4 files. After that, I try to load 12 additional files. The loading gets to about 80% and then crashes, closing the
• Movie Studio

  11 answers, most recent on 4/11/2025

  RE: Extending or shortening the entire project
  Thank you @Gid, this helps a bit. I don't use photos in this project, so it's probably easier case. I think that instead of fighting with the tool I'll render the whole project to intermediate version, as losslessly as possible, and then do the
• Movie Studio

  5 answers, most recent on 11/22/2025

  Image playback freezes after a couple seconds
  I am using Movie Studio 2024 Platinum. Recently, the image of the video playback will freeze after a couple seconds. While playback isn't always the smoothest anyway, especially when there are many objects in the timeline playing at once, it's
• SOUND FORGE

  74 answers, most recent on 2/21/2025

  RE: SFPro continually crashes - versions 14-18
  @SteveMTNO Sound Forge sales are few. For this reason, Magix does not fix the issues. Apparently they don't reply to support tickets for SF either. I opened one the same day I started this thread in the forum and have yet to hear from anyone at
• SOUND FORGE

  74 answers, most recent on 2/21/2025

  RE: SFPro continually crashes - versions 14-18
  Yeah, SF is the only program that I have problems with. Everything else works great. And yes, I'm up to date on all of my Windows Updates (Win10 not 11). I just grabbed Snappy Driver Installer Origin. I'll try it later tonght (or tomorrow) when I
• Other products

  9 answers, most recent on 9/29/2025

  CD Architect 5.2 cannot register
  I get an error message when trying to register CD Architect 5.2. The error has occurred for multiple attempts since Friday. It reads, " an error occurred during registration Unable to connect to registration server error 22002. I thought that the
• Movie Studio

  10 answers, most recent on 3/15/2025

  RE: Movie Edit Pro 2016 Plus Ungrouping Problem
  @craig-dingle But if I want to ungroup just ONE video clip from the group Craig, could you expand on this? What do you mean by "the group"? Do you have multiple clips butted up together on the timeline or do you have a video+audio object grouped
• Video Pro X

  12 answers, most recent on 10/25/2025

  RE: ProX will not write to DVD DL discs
  Hi @johnebaker This is from Device Manager@johnebaker The second one (M drive) is an LG external disc. The internal drive came with the PC (Dell OptiPlex 3070) and I don't have any info. Is there some way to get more detail? As far as the discs are
• Movie Studio

  One answer, on 3/11/2025

  [Closed] Vegas no longer opens
  Hi there can you help me? Magix hasn't responded to my support request and it's been 2 weeks. I upgraded to Windows 11 and now my Vegas 17 won't open. I also tried to download a new version of Vegas Pro that says it works with Windows 11 but it
• ACID

  13 answers, most recent on 12/31/2024

  RE: My Acid 11 Error code 14
  Hi Jeff. Sorry about my lack of understanding how I can get my ACID product working. I've never an issue like this.I appreciate your help. I apologize for my clumsy reply. It's Christmas time and I wish you and your family well. Let's try to solve
• Other products

  12 answers, most recent on 11/25/2025

  RE: HOW TO CONTACT SUPPORT VIA EMAIL OR PHONE PLEASE
  @Ross-Abas Your posts have been hidden since this is the forum for Magix Video products and you are asking about Sound Forge! Please create a post in the Audio area of the forums in order to receive help from other users. Also, please specify
• ACID

  13 answers, most recent on 12/31/2024

  RE: My Acid 11 Error code 14
  Doesn't work the above. Please send the disk version. I don't have multiple serial numbers. On my up-coming Art and Education network at pre-start up Iwarrior.world I can sell thousands of your MAGIX products. I have been using Acid for over 20
• SOUND FORGE

  10 answers, most recent on 2/12/2025

  RE: Sound Forge 18 Build 21Back Up Toolbars?
  Glad to help and thank-you for the update @Unsounded, I have never actually needed to use the 'reset' tool. but user reports indicate it has resolved many issues. FWIW, SCS versions of SF did not have the reset command in the menu, but could be
• Music Maker

  4 answers, most recent on 2/10/2025

  RE: coming up with errors
  @Curtis-Harmon Your question would perhaps have been better put into a new thread but, in order to help you, please post either a screenshot of the message you see or, at least, the full wording of it. JeffForum Moderator EDIT: to add, since you've
• Music Maker

  One answer, on 9/19/2025

  RE: ''Únlimited Loops and Samples'' subscription (Update Payment Info)
  @Bruce-Rogee Welcome to the Magix user to user forums. Because no-one who posts here has access to any Magix account information, other than their own, I think you will need to email infoservice@magix.net and request their help in resolving this