• Video Pro X

  14 answers, most recent on 10/21/2025

  RE: [Closed] Serial Number / Licenses
  @Jesse-Boyland2330 Hi. Even if you have changed your email address you can use your old email address to log into your Magix account. From there you can change your account settings to your new email. Whether your purchase works or not could depend
• Video Pro X

  14 answers, most recent on 10/21/2025

  RE: [Closed] Serial Number / Licenses
  Thank You I am trying to fix it. I purchased 2 licenses from Amazon. One of them worked after going through the process of using the Voucher code.  I understand that the company need to keep track of the serial numbers/licenses, but there has to be
• Music Maker

  One answer, on 4/7/2026

  RE: App Crashes when FX are Used on Vocals
  @producer2000 In case there are cache problems you could reset the program settings under the File > Settings menu. Other things you could try: - restart your computer via the Restart option and not the Shut down option - check Windows for errors
• Movie Studio

  3 answers, most recent on 10/15/2025

  RE: Movie Edit Pro 2015 Plus on Windows 11?
  Thank you for your very prompt response to my question and I apologize for my late response. I do have a new PC, but Dolby Surround and HEVEC are not codecs I use and my video card is Asus so I should be okay there. At one time I did upgrade from
• Movie Studio

  32 answers, most recent on 4/2/2026

  RE: Export quality from RTX Ti3060 far inferior to UHD770
  @me_again @AAProds @johnebaker @vdl-user-v19 I'm not sure if my contribution is relevant or not as I'm still using MMS 2024 and VPX 14 but I'm not having any quality issues with hardware encoding at 4K or HD at any frame rate from 60 down to 25fps
• ACID

  3 answers, most recent on 4/19/2026

  RE: May be there is hope for this program yet....?
  VEGAS & Soundforge have already been updated by BORISFX They’re available now, and this update is far more stable than anything Magix has released in eight years! (Crazy)... Especially Soundforge – I’ve been testing it for 8 hours and the
• Off topic

  162 answers, most recent Yesterday

  RE: Magix support has not responded to support tickets for months
  I have just done a google search to find out who is hosting Magix, and found this: As of 2025, OVHcloud has taken over as the hosting provider for Magix and Xara Online Services, replacing their legacy, in-house hosting, which was permanently shut
• Movie Studio

  9 answers, most recent on 8/14/2025

  RE: MAGIX Video deluxe 2026 Premium: old serial number NewBlue remains
  @Bruce-Henderson Well, you've got yourself off to a fine start on the forum. You've obviously not read the forum rules especially this one https://www.magix.info/us/forum/please-do-the-following-before-posting-your-question--621831/ Note the
• Movie Studio

  15 answers, most recent on 9/26/2025

  RE: MAGIX Video deluxe 2026-encoding failed
  @Alfns Hi . . . . Encoding failed. Encoding of the movie failed . . . . This usually means there is something on the timeline, at the same time point on the timeline as the failure occurs, that the encoder cannot handle. Try exporting the video as a
• Movie Studio

  4 answers, most recent on 4/30/2026

  RE: Premium Content
  @M-J-S Hi In addition to @browj2's comment regarding email addresses. Once you have created a user account with, email address 1 , then create a new accounts with email address 2 and 3 , you cannot create or change account email address 1 to email
• SOUND FORGE

  6 answers, most recent on 10/1/2025

  RE: Vinyl record and restore
  Was this this a one-time occurrence? Or have you tried record then save multiple times, (after restarting the PC). I assume you have tried both the 'Save' and 'Save as' commands saving to Documents for instance. Try recording again, then copy the
• Movie Studio

  70 answers, most recent on 9/19/2025

  Reasonably affordable graphics card for Magix Movie Edit Pro Plus
  Hello, A few years ago I had my computer guy build me a video editing PC that should last me while handling multiple large files. It went well for awhile until two days ago, I got an error about my graphics card, and AMD 6800. I tried updating the
• ACID

  7 answers, most recent on 4/25/2026

  RE: Purchased a New Waves Plugin now no Waves Plugins Work in Acid 11
  Thanks! Now I'm not entirely sure it's ACID 11 that's the issue. I opened Reaper and couldn't find any of the Waves plugins. I contacted Waves too so I'll try to figure this out. I'm not great at tech stuff at all and I'm not sure if I can revert
• Movie Studio

  6 answers, most recent on 4/24/2026

  RE: Movie effect settings ??
  @idd-2016 Hi, Good one! I almost always forget that the feature exists and most users probably don't know about it. Do you use any of the Movie Effects Settings? If so, which ones and why? @johnebaker Hi John EB, From what I recall, you use the
• ACID

  5 answers, most recent on 7/1/2025

  RE: Acid Music Studio 11 places loops in start of tracks
  Ty John EB. Sorry I did not explain myself correctly. When I’m doing a new project or an existing one and I add a song, and the beat map Wizard is completed, it pushed the entire track in my project. Whereas in all of the previous versions of ACID,
• Video Pro X

  2 answers, most recent on 4/19/2026

  Movie look suggestion: VHS
  I would like to suggest a new Movie Look template for MAGIX. Currently, there are several Movie Looks available, such as the 16mm film look. It would be great to also have a VHS-style Movie Look added to the collection. This kind of effect is quite
• SOUND FORGE

  8 answers, most recent on 4/21/2026

  RE: Play head disappearing in SF18 Pro
  Hi @Paul-Fegan , do you have 'Scroll Playback' (F6) enabled and 'Seek cursor on playback' (F) in the 'Options' menu enabled? That can cause the cursor to move off-screen. Also try selecting 'Edit> Center cursor' (\ or .) when it disappears. If
• Movie Studio

  One answer, on 1/23/2026

  [Closed] Unable to Register - Problem
  I have owned product Sony Movie Studio Platinum Suite 12.0 for several years and swear by it. It has been a great product. Recently my older computer needed to be replaced and this product was installed into this newer computer. (windows 11) I was
• Movie Studio

  9 answers, most recent on 8/6/2025

  RE: The software will NOT complete loading and shuts down.
  @Ronnie-Stiltner Welcome to the Magix user to user forums. Unfortunately, your first post is to a thread which is about a very different question to the one you ask, hence it has been hidden. Please create a new thread with your question, thank you.
• Movie Studio

  12 answers, most recent on 9/15/2025

  RE: Does MovieEditPro Premium support LUT?
  Hi Jeff, You are right! It would seem your purchase of MEP 2021 must have been only a comparatively short time before the release of MEP 2022; hence your "free" upgrade. During 1year update service I made a few updates. One of them moved me from
• SOUND FORGE

  3 answers, most recent on 1/1/2026

  sound forge 9
  Hello, I just purchased a new computer with Windows 11. I've tried over and over to install the program using the disc and the download from the Magix site. After installation, the program wants the serial number and then a long authentication code.
• Video Pro X

  2 answers, most recent on 3/30/2026

  RE: [Closed] Vegas 23 VCRUNTIME140_1.dll - can't start
  @Komaryt Try this thread on the VEGAS forum https://www.vegascreativesoftware.info/us/forum/warning-ms-visual-c-14-50-v145-kill-vegas-download-the-fix--150332/ But be quick as the Vegas forum is moving in a few days to a new home. yeah :D I saw
• Movie Studio

  5 answers, most recent on 6/13/2025

  [Closed] Import MP4 problems
  Hello, I had to get a new PC (This one has win 11) I used to have (on old pc, windows 10) movie studio version ? It was great, I could make an mp4 video, store it on the desktop, open Movie Studio, import, edit and export, no problem. I now have a
• SOUND FORGE

  5 answers, most recent on 2/12/2026

  RE: Version 14 Missing VST Plug in Rack Missing inter alia
  Hi @Gr8fuldan, firstly, this is a 'users' forum. Other users and moderators on this and other Magix discussion groups do not have access to activation serials and other personal info. When activating Sound Forge, your old email address does not need