• Movie Studio

  22 answers, most recent on 10/11/2025

  RE: Serial Number Problem with Video Deluxe2026 Trial
  @GeeGee Welcome to the Magix user to user forums. The simple answer to your question is: from the three options you list choose the third one. You are wanting to register a Trial code, not a full serial code which will be given to you only after you
• Samplitude

  2 answers, most recent on 5/19/2026

  RE: ORDER xxxxxx ORDER xxxx 8-11-2014 I'm trying to install.
  @richard-felisko If you tell us the error messages or upload screenshots we might be able to suggest something.
• SOUND FORGE

  15 answers, most recent on 3/29/2026

  RE: Error Message -24
  @Matth Hello Matth, It's unfortunate that you haven't been able to resolve your issue (yet). As a moderator, I see that you changed your name from Matthew-Hopcropt to Matth on August 26, 2025. Did you also happen to change your email address?You
• MAGIX

  10 answers, most recent on 3/30/2026

  RE: Service Status: Loops Unlimited #Solved
  @Jerry-Nixon You cannot do anything except waiting until the backend server works again.
• Movie Studio

  70 answers, most recent on 9/19/2025

  RE: Reasonably affordable graphics card for Magix Movie Edit Pro Plus
  While MEP should be working, have you tried the latest VDL trial and see if you get the same issues?
• Movie Studio

  14 answers, most recent on 9/20/2025

  RE: [Closed] preview pictures unable to be seen
  @sjmackinder Although it would seem you are experiencing the same problem as the OP to this thread you are using a different program and the original question was asked in May 2022! Therefore, please create a new thread with your question, perhaps
• Rescue Your Videotapes!

  11 answers, most recent on 4/29/2026

  RE: Order send and paid, no response
  @Christiaan-Deliaert Nobody here knows. We are all users like you and not Magix employees.
• Music Maker

  7 answers, most recent on 2/11/2026

  RE: How to Change Hand to Cursor
  @Whoking Sorry, yes, for MM the cursor can be a hand. When I start an MMM project and add an audio file, right at the beginning of the track I see the following: The cursor is the red line! Do you not see this? (Certainly if you move the mouse
• Music Maker

  16 answers, most recent on 1/12/2026

  RE: Midi keyboard not playing live
  @Alex-Kirkwood Yes, you must select an ASIO driver. Navigate to File > Settings > Program Settings > Audio/MIDI and select the ASIO driver of your audio interface. If you don't have one, select the Music Maker ASIO driver. Next, click on
• Off topic

  163 answers, most recent on 6/12/2026

  RE: Magix support has not responded to support tickets for months
  @Steve-Jones3743 you appear to think being a moderator gives you licence to insult the users. I am wholly prepared to offer an apology to any user who thinks I have entirely unknowingly insulted him or her, so please give more details. Jeff
• Video Pro X

  9 answers, most recent on 4/20/2026

  RE: 360 File from DJI OSV
  @paulsweigert Paul, could you post us a MediaInfo report on one of your files, and if you are able, put a file on a file sharing site such as Dropbox, Google Drive (my website notes for GD) or wetransfer for us to experiment with. My Google Drive
• Movie Studio

  2 answers, most recent Yesterday

  RE: i've just paid for what i thought was upgrade to MAGIX Video deluxe 20
  @Mycall-Isrell The Ultimate edition of VdL 2026 is the Premium edition with additional software, which you must download and install. Check both the Store tab and the option under Help>Install extra content. Also, check the confirmation email
• Photostory

  2 answers, most recent on 12/4/2025

  RE: Not getting support only getting Ai
  @cherba The Magix Support system seems, currently, to be almost non-existent, unfortunately. No-one seems to definitively know why but you will find a number of posts in these forums where users are stating a lack of response to emails and support
• Movie Studio

  22 answers, most recent on 10/11/2025

  RE: Serial Number Problem with Video Deluxe2026 Trial
  @GeeGee Hi . . . . MEP 13 . . . . Do you mean MEP 2013 you previously mentioned? John EB
• Movie Studio

  2 answers, most recent on 11/7/2025

  RE: Text To Speak
  @Hydie Hi To access the AI and Hub features you need to log in to the Magix Hub using the email address and password used to activate the software. Note: set up the voice style, pitch and speed and check the result using the Generate Preview
• Movie Studio

  8 answers, most recent on 10/10/2025

  RE: Video Deluxe 2026 Premium
  @philh77 In your latest post you mention an MP3 file. Did you mean that? If so, you are now asking a different question to your original post. Please keep each different question in a separate thread, in order that users attempting to help you can
• Other products

  2 answers, most recent on 6/9/2026

  RE: MP3 Deluxe 19
  @Joseph-Selby To my knowledge this software was last updated in 2016 and has massive compatibility problems on modern Windows 10 and 11. Does it help if you run as administrator (right click on the desktop icon and then select the corresponding
• Music Maker

  3 answers, most recent on 1/17/2026

  RE: NO DOWNLOAD MUSIC MAKER 2025 PREMIUM
  @art-mak I sent you a private message.
• SOUND FORGE

  2 answers, most recent on 9/2/2025

  RE: install Problem
  @Victor-HUGO7807 Can you upload a screenshot of the install program you downloaded and ran? Usually, Windows puts newly installed program visibly into the Start menu that opens after you click on the Windows button in the Windows task bar. Sound
• Samplitude

  3 answers, most recent on 5/3/2026

  RE: independent sampler
  @cory-holtz Welcome to the Magix user to user forums. If you search for Independence Pro from Magix you will find various links to the product. BUT, it has not been updated for several years and reports suggest it is not really compatible with any
• Movie Studio

  3 answers, most recent on 7/24/2025

  RE: can't register new computer
  @Verin Thank you for the additional information. If you have a Serial Key (and are entering it with your registered email address on the initial "registration" screen when you open the app) you do not need an Activation Key! OR, are you referring to
• Music Maker

  10 answers, most recent on 3/22/2026

  RE: I need to get a refund processed but Magix support keeps bouncing it
  @peter1968 I suggest you contact infoservice@magix.net or shop@magix.net and if this doesn't help contact the parent company at offic​e​​​​​​@rmep.li or off​ice​​​​​​@rmep.com. Thank you, I'll try it
• Off topic

  163 answers, most recent on 6/12/2026

  RE: Magix support has not responded to support tickets for months
  @David-Stromski The support team will get back to you today and solve the issue. Happy to assist
• Movie Studio

  16 answers, most recent on 9/5/2025

  RE: Blu-ray media created playback issue. Image bounces/jitters
  Thank you, John!I'm trying those configurations. Let you know the results once the BD is ready.