Search the MAGIX Community for tutorials, questions and solutions as well as for forum members

Im dealing with the same situation ....they just plain dont license CD Architect anymore period. so any old projects you have , you might as well just say goodbye to them. I have tried every single possible way to register this program and it simply

Video Pro X

7 answers, most recent on 6/19/2026

RE: Any way to get a refund?

I wonders what the reason behind buying the 2nd VPX17 ? it's a software not a lunchbox. Well thank you for your profound comment. As I said in my opening comments I installed it on my desktop and my laptop and figured perhaps VPX itself is licensed

ACID

7 answers, most recent on 9/22/2025

Waves L3 Multi- & Ultramaximizer V16 can't be added, but visible

I have newly installed the WAVES L3 Multimaximizer/Ultramaximizer Plugin from Waves (V16) and it works perfectly fine in Ableton LIVE. In ACID Pro 11, i can see the plugin and even select it in an audio track, tough when clicking on "Hinzufügen" (i

Movie Studio

8 answers, most recent on 7/29/2025

RE: Text to Speech conversion

Indeed TTS worked like that in the free test version (4000 characters), but in the paid for version it says "A valid subscription or product with a hub quota is required to use MAGIX TTS services"...😡 is this a bug or do I really have to buy

ACID

7 answers, most recent on 4/25/2026

RE: Purchased a New Waves Plugin now no Waves Plugins Work in Acid 11

The plugins didn't load properly when I opened the project, but I was able to find and load the plugins so that part is working... just not sure if I'll be able to get them to load exactly the way I had them in the orig. project. I wonder if that's

SOUND FORGE

7 answers, most recent on 10/24/2025

RE: Not received product key against

@Amit-Kamble Then you need to contact customer support at infoservice@magix.net. Try to write as much information as possible (your name, e-mail address, purchase date, which software you tried to purchase etc.), so they can look it up in their

Music Maker

9 answers, most recent on 6/18/2026

RE: MUSIC MAKER 2026 ULTIMATE did NOT download only Premium did

I had a lot of difficulty trying to get the loops unlimited, because it said I had multiple installations of Music Maker Premium 2026 on my computer. I uninstalled it and then reinstalled it and that finally made it work. I really appreciate

Off topic

163 answers, most recent on 6/12/2026

RE: Magix support has not responded to support tickets for months

@Steve-Jones3743 Hi Having an attitude to the Moderators gets you nowhere. The Moderators do have access to Tom, I was the first to contact him with regards to support issues. I even contacted Magix CEO by email, which was diverted to management

Movie Studio

3 answers, most recent on 6/4/2026

RE: I need the activation code for MAGIX Movie Edit Pro 11 v5.5.4.1

@Bob-Bacle Hi . . . . Can I get a newer version that will work on my windows 10 computer . . . . Yes the current version, now called Video Deluxe, will run on Windows 10, however there are several caveats: Your computer meets, or preferably

SOUND FORGE

6 answers, most recent on 12/13/2025

RE: Reactivation of SF 10 after upgrade to SF18

@Pinhas-Shpater If you are trying to use your activation code for SF18 to activate SF10 that will not work. The activation code is different for each version. If you still have access to your activation code/serial key for SF10 please read

Movie Studio

6 answers, most recent on 8/29/2025

RE: transfert de Movie Studio Platinum 16 à Movie Studio 2025

Hallo @Henorm, If I'm reading your thread correctly, you can simply install VMS16 under Windows11, but your "VF project files" won't work properly in VDL2025. You can only import your trimmed clips, as discussed in the article on this topic. Best

Movie Studio

5 answers, most recent on 9/24/2025

RE: Import h265 files from iPhone

@magix_dr Thanks, that imports OK here. I'd restart your PC: do a proper "Restart" as opposed to a shutdown. If that doesn't work, try resetting Movie Studio to defaults: File>Settings> Program. In there will be a Reset to Default option (not

Music Maker

7 answers, most recent on 10/20/2025

RE: MMM 2014 fresh reinstall from website

@Eleyan Which version of Music Maker do you have? Technically, you can update Music Maker 2021 to Music Maker 2024 (Version 32) for free. To my knowledge 2021 doesn't work correctly anymore, because it can't connect to the in-app-store. Also, the

Movie Studio

9 answers, most recent on 7/31/2025

RE: How long does it take for customer support to respond?

Problem solved! Well, I haven't tested it yet, but after contacting Boris FX support, they reset my license. In the next few days, I'll test to see if the reset worked and make sure to save a disk image in case it happens again. Thank you all for

Video Pro X

One answer, on 4/19/2026

Activation confirmations

Hello everybody and the MAGIX Software Team! I'm excited to start my new adventure with the newly installed Video Pro X as I had just upgraded from "MAGIX Video deluxe 2026 Premium". I'm afraid I have caused some confusion amongst the MAGIX Software

ACID

8 answers, most recent on 2/27/2026

RE: Acid Music Studio 11, Auto update failure.

@stuart-cassie The program is attempting to install an older version of the C++ Redistributables than the one already installed on your system. This will not work. The installer does not seem to recognize that you already have a newer version

Movie Studio

7 answers, most recent on 7/5/2025

RE: Selected Aspect Ratio Not Exporting

@Peaceful-Pixel Hi. You may need to use either HEVC or AV1 to allow you to export at higher frame rates. Ray. Ok I tried AV1 and that worked. HEVC wouldn't let me use 120fps. Thank you!!

Movie Studio

25 answers, most recent on 8/7/2025

RE: Any decent support for Insta360 videos yet?

@Peeteey, @WarbirdVideos Hi Do note that this is a user to user forum, not Magix Support, therefore the lack of a response to your questions is most likely due to the limited number of forum members who actually work with 360° cameras. John EBForum

Photostory

6 answers, most recent on 10/19/2025

RE: mp4 Dateien werden nicht angezeigt

Thanks for deleting the confidential data. So far, the video editing worked well, although the export took time. Below a mediainfo file for one of the videos.

Rescue Your Videotapes!

35 answers, most recent on 7/16/2025

RE: Geen geluid bij overdracht VHS-band

@MV650 Hi Marc. No need to apologise ever. We all started off knowing very little. Don't let it put you off asking future questions if you need to. We are just happy you have a working solution. Ray.

Movie Studio

26 answers, most recent on 6/8/2026

RE: Message: Could not find a part of the program. Please install again.

Hmm I cannot edit my response above to add the info. So I installed the trial of VPX17 on my INtel-only laptop where VPX16 WAS working but Studio 2026 was giving the missing part error. Sadly now the newly installed trial AND the existing Studio

Music Maker

2 answers, most recent on 6/28/2025

RE: need to download music maker mx version 18

@Lance-Troian Do your still have the CD? I don't think the downloader will still work. Activation might be possible if you select offline activation after installing the program and entering the serial number and computer ID into the activation

Music Maker

11 answers, most recent on 2/16/2026

RE: No sound

That Music Maker driver is there but I couldn't get anything to work with it. I downloaded the ASIO4ALL to try & solve the issue. At the time it didn't. I think I had the wrong selection for the audio output in the advanced settings section all

Photostory

2 answers, most recent on 4/8/2026

RE: Difficulty finding a tutorial to animate pictures in slideshow

Thank you for responding, John. Sorry for delay -- I was under the gun to complete the slideshow for a Celebration of Life and I figured it out trial and error. I am used to working with Premiere Pro and have done special effects for many years.