Search the MAGIX Community for tutorials, questions and solutions as well as for forum members

I have tried to log a ticket, but the system keeps saying that my support ticket cannot be loaded. I tried different PC's and even different browsers to no avail. I am a subscriber to Magix Music Maker 2026 Premium and am experiencing recurring

Audio Cleaning Lab

4 answers, most recent on 10/31/2025

RE: Cleaning reel to reel tapes

You can try EQ, volume adjustments and the ACL restoration tools. I am not sure about ACL, but with SF Pro, you can automate most plug-ins' parameters. The volume automation (envelope) is relatively easy to adjust. EQ and other Fx can be more

Movie Edit Now

8 answers, most recent on 2/11/2026

RE: magix movie edit pro mx

@George-Munro Hi . . . . magix movie edit pro mx . . . . This is a very old version of Movie Edit Pro from 2012. This version does not support the HEVC/h.265 video format and resolution many drones use. However, we need more information to confirm

Music Maker

6 answers, most recent on 11/16/2025

RE: The VST3 MT Power Drum Kit 2 plugin crashes the Magix Music Maker appl

@marcelo-silvera I downloaded and installed the VST3 version of the plugin (simply in order to see whether there was an obvious reason for this problem) and experienced exactly the same as you! The program froze, though the familiar blue circle

Video Pro X

14 answers, most recent on 10/21/2025

RE: [Closed] Serial Number / Licenses

@jesse-b The steps you need to do were already mentioned by @CubeAce Please visit Magix.com and log into your customer account with your e-mail and password. Look under 'My Products' for registered software. If you want to change the e-mail you can

Movie Studio

10 answers, most recent on 4/26/2026

RE: Video Deluxe 2026

@AAProds Hi Al, I think that there is a mistake in the comparison table and Stereo is a holdover from the basic version; someone forgot to remove it and replace it with a checkmark. I checked in my version of 2026, which is Plus, and multichannel

Rescue Your Videotapes!

21 answers, most recent on 3/2/2026

RE: what are correct driver(s) for the "video grabber" K0065 for win11?

@John-Wurm Hi . . . . The camera settings seems to include Magix in the desktop apps portion . . . . That is where they should be and they are added automatically for both Camera and Microphone. Microsoft referring to Apps and Desktop Apps can be

Movie Studio

4 answers, most recent on 1/15/2026

Objects in timeline not playing back video but plays back sound

Movie Studio 2024 Platinum I created a 7 Hour and 30 minute timeline. I was intending to export it in smaller chunks, but I was curious to attempt to export it as a whole. Since the export was taking way too long, I canceled the export. I started to

Music Maker

9 answers, most recent on 12/29/2025

RE: Music Maker Loops Unlimited Subscription

@David-M-Turner It could also be a driver problem. Windows might create a crash log with more details. To look it up, press the Windows key and R on your computer keyboard. This opens the Run window. Now type perfmon /rel and press Enter. This opens

SOUND FORGE

One answer, on 11/28/2025

RE: I have soundforce Audio CD 13 but no Serial number.

@Brad-Pearson Sound Forge is not a music creation software. It's for editing audio files, so you can, for example, record speech with a microphone and cut out parts of the speech and boost the volume, or record old vinyls and try to reduce noise and

Music Maker

2 answers, most recent on 6/3/2026

Loops Unlimited Not Syncing to Music Maker

I recently purchased a monthly subscription to Loops Unlimited. The service was not syncing to Music Maker completely. After a lot of different attempts at fixing it, I unsubscribed. However, Magix claims I can use the service with full

Other products

One answer, on 2/14/2026

[Closed] Vegas Pro 23 HDR video rendering

Good lordt why is HDR rendering so damn hard....That aside and to get to the point, and yes I've tried googling, and yes my monitor is OLED. Pretty sure I've done everything rightHDR mode is set to HLGPixel Format is set to 32 bit Full RangeAces

Video Pro X

7 answers, most recent on 3/19/2026

RE: $39 VPX16 on HB

Hi John The update was a Windows 11 25H2 feature update, I cannot remember the KB number, IIRC it became available early Dec 2025. Various problems with odd mouse behaviour, lagging and some crashing of VPX 17, and other programs, eg PaintShop

Movie Studio

12 answers, most recent on 12/22/2025

RE: SPLIT WHILE PLAYING WITH LETTER T

@Aamer-Bader Hi, Did you not look at any of the information that I gave you? Also, you didn't answer my questions. When you cut, there has to be a reason. What is your reason for just cutting with T? Another method, you can drag the playback cursor

ACID

13 answers, most recent on 2/20/2026

RE: Acid Music Studio 11 Fails to run.

@stuart-cassie Ok, then this workaround doesn't help. Can you please try if you can reset the program settings? Hold CTRL and SHIFT and double click on the program icon to start Acid. Keep holding both keys until a small window appears that asks you

Video Pro X

15 answers, most recent on 2/23/2026

RE: What is the difference between Magix Vegas Pro and Magix Video Editing

For Magix Vegas Pro same procedure however login https://www.vegascreativesoftware.com There's no need to do this as your Magix account should under 'My products" show all your products, both Magix and Vegas. At least mine does and I've just checked.

SOUND FORGE

7 answers, most recent on 11/12/2025

Sound Forge 17

I have downloaded and reinstalled sound forge 17.0.2 on a windows 11 Pro computer with Intel i7-13700 CPU, rebooted, and tried to launch. It would not launch and would not give any error message as a hint to why it would not launch. It just pops up

Music Maker

2 answers, most recent on 5/12/2026

RE: Incorrect package sent after payment

@Russell-Middleton As @SP. writes, This means the program is absolutely identical. But you, as the user, have to download and install those additional plugins and Soundpools. You should be able to do this via the Downloads or possibly the Store tab

Audio Cleaning Lab

12 answers, most recent on 7/21/2025

RE: Audio Cleaning Lab 4 "Error While Writing Noise Sample File"

I'm not saying they should be forced to support it - however, advertising standards (and therefore, I would expect, product pages on websites) should not be implying that the product is a fully supported product CLEANING AND EDITING YOUR RECORDINGS

Other products

2 answers, most recent on 11/27/2025

[Closed] Trying to install Vegas Pro

I ordered the suite and have been having issues downloading and install. If I just select the Vegas software and exclude the rest of the suite I get the following. cabinet file is _1sec8nrk.cab is corrupt I have downloaded the suite serveral times

Music Maker

2 answers, most recent on 2/11/2026

RE: I Need To Enhance MP3 Audio Files From LPs

@Oka Suno pretty much sends them through an AI model and recreates the music from scratch. Their license agreement definitely doesn't allow you to upload music that wasn't made by yourself, so that's why you cannot upload such music there. If

Movie Studio

32 answers, most recent on 4/2/2026

RE: Export quality from RTX Ti3060 far inferior to UHD770

@AAProds Hi Al Thanks for the new clip, definitely stutters with the 591.86 RTX driver and patch .316. . . . . I don't get HW accel on the 3060 ("update your driver" message in the export dialogue) . . . . Strange, I tried the following: Project

Movie Studio

6 answers, most recent on 4/24/2026

RE: Movie effect settings ??

@idd-2016 Hi, Good one! I almost always forget that the feature exists and most users probably don't know about it. Do you use any of the Movie Effects Settings? If so, which ones and why? @johnebaker Hi John EB, From what I recall, you use the

SOUND FORGE

10 answers, most recent on 12/5/2025

RE: Error Code 24. Just bought and installed.

Activation serial codes and such should not be posted on a public forum so it was hidden by a moderator. This is a users forum, forum members and moderators cannot view or change email addresses, serial codes and other personal information. When you