• Music Maker

  6 answers, most recent on 8/4/2025

  RE: Help
  @Toni-Banic HI Check your email for a confirmation of purchase, sometimes the email may end up in your spam folder, check there as well. Do note this is a user to user forum not Magix Support or Sales. If you have not received a confirmation email,
• Movie Studio

  16 answers, most recent on 9/5/2025

  RE: Blu-ray media created playback issue. Image bounces/jitters
  @johnebaker Do you mean 4K UHD 3840 x 2160, 1920 x 1080 is more commonly referred to as 'FullHD' and in some instances, IMHO incorrectly, as HD? John, just repeating what the wiki says regarding 1920x1080P 25. Whoever put in that part probably used
• Movie Studio

  46 answers, most recent on 1/28/2026

  RE: BEWARE Latest Nvidia GTX 591.44 Drivers
  @emmrecs Hmm,, I wonder if 2025 is a good year for VDL (MS)? AndyW Ps - It's not looking good so far though. edit - out of curiosity, do the new Nvidia drivers actually work correctly with this patch?
• SOUND FORGE

  31 answers, most recent on 4/17/2026

  RE: Sound Forge alternatives
  So what about SF Pro18. Does anyone know if it has issues like SF Audio Cleaning Labs 1 thru 4.??? Should I just drop SF all together.   Sadly, I purchased the upgrade to SF18 PRO and it's unusable. I sent a message to Support via the website a
• Video Pro X

  10 answers, most recent on 8/10/2025

  RE: Programme freezes
  @Billy-Green8845 I'm not sure it was necessary to create another thread about this problem! First, I note from your screenshot, that you actually have Video Pro X17, not Video deluxe 2026! However, ALL the questions which you have been previously
• SOUND FORGE

  31 answers, most recent on 4/17/2026

  RE: Sound Forge alternatives
  @paschmitt All symptoms are caused by MP3. Make sure that the proxy compressed file format option is enabled in the program preferences or convert all MP3 audio files to WAV before you edit them. MP3 is only supposed to be used for a final delivery
• Music Maker

  16 answers, most recent on 4/5/2026

  RE: Unlimited loops
  I have exactly the same problem. Says my subscription ends January 2027, but not renewed. In December I purchased upgrade $99 including loops unlimited. Can't do anything as flag is "stuck" on payment required. Lost count of the number of messages I
• SOUND FORGE

  2 answers, most recent on 6/20/2025

  RE: SoundForge Pro 18 and Mac Sequoia 15.1?
  @Jim-Goodman It's not compatible with MacOS. If you're lucky, it might work in a virtual machine.
• Video Pro X

  25 answers, most recent on 2/11/2026

  RE: Cannot start VPX17 by double-clicking on MVP file
  The problem also occurred in the German forum and could not be solved. https://www.magix.info/de/forum/kein-programmstart-nach-doppelclick-auf-mvp-datei--1347329/#ca1983784  
• Photostory

  9 answers, most recent on 2/3/2026

  RE: Magix Travel Maps - OpenStreetMap issue
  Update to previous post. I sent a request to technical support and received the following automated response: Dear Customer, I am an AI support agent for MAGIX, and I am responding to your inquiry based on our knowledge base. The issue you are
• SOUND FORGE

  15 answers, most recent on 5/8/2026

  RE: Unable to Activate SF18 Pro after a reformat of my computer
  @Tom_Sp @SP. @px41 Hi see my pinned post here for further enquiries here. As BorisFx has said ownership of Soundforge I am not sure how Tom can assist or proceed. Stephen Forum Moderator
• Movie Studio

  20 answers, most recent on 10/9/2025

  RE: Video files not loading
  hi, Regarding the Medialinfo Tutorial, is there meant to be spoken advice on the Tutorial because I am not getting any. Please advise. Vincnet OBrien  
• Movie Studio

  2 answers, most recent on 4/22/2026

  RE: Video Deluxe | screen gets stuck to where I can't reposition it.
  @Survey123Jedi In addition to the advice given by @browj2, please remember these are user to user forums, not a contact for any Magix staff, so your request is extremely unlikely to be seen by anyone who might be able to incorporate this change into
• SOUND FORGE

  11 answers, most recent on 1/21/2026

  Licenses for songs used from Sound Forge
  Hi, I used a song from Sound forge Pro 18 and it got flagged by the author for copyright. How do i get the license info for music I use so this does not happen again.
• Other products

  One answer, on 4/21/2026

  RE: Do yoy have an upgrade to Magix MP3 Marker Deluxe 19? I have ver. 14
  @elitarev I think the last update of MP3 Deluxe 19 was released around 2016(!). To my knowledge this software may not work stable on Windows 10/11 versions released after 2016. So even if you would be able to upgrade from 14 to 19, version 19 would
• Movie Studio

  69 answers, most recent on 8/10/2025

  Unable to import MKV files into Video deluxe 2026 Plus, Windows 10
  Unable to import MKV file into Media Pool in Video deluxe 2026 Plus, Windows 10. MP4 files work fine, even over 60 mins, but even a 2 minute MKV will not preview in Import. Is not file size as MP4 file of 2 GB is fine but MKV of same size, 2 GB, is
• Rescue Your Videotapes!

  7 answers, most recent on 12/2/2025

  RE: DRIVER DOWNLOAD
  @jonathan-m Hi I have removed the serial number you posted, this is a public forum, so please do not post any confidential information, this includes order numbers and contact information. Unfortunately given the serial number begins with P-, if you
• Video Pro X

  45 answers, most recent on 6/6/2026

  RE: DVDs cut don't play
  @rickduley Hi Rick . . . . I cut DVDs to disc (single and double layer) and they do not play either on my video player or even back in the DVD Drive . . . . What procedure are you using to do this from start to burning to disc and what
• Music Maker

  7 answers, most recent on 12/16/2025

  RE: MUSIC MAKER 2026 ULTIMATE did NOT download only Premium did
  @Claude-Dijuste Hi, You have the right forum, but you have replied to someone else's thread that has nothing to do with your problem. Please create a new post, not a new comment. John CB
• Movie Studio

  36 answers, most recent on 7/14/2025

  RE: Video Deluxe 2026 website
  @Bol Thank you for responding. I understand and appreciate that the company is going through a transition. For the Forum Moderators, it must be difficult not to have a Magix Forum Manager to provide direction and feedback, but that does not mean the
• Movie Studio

  4 answers, most recent on 11/4/2025

  RE: I cannot download more video content from Magix Hub
  Vegas is having the same problem and there are threads on the Vegas forum on both the Hub and text issues. The problem appears to not be Magix's but linked to Microsoft issues with the hosting.
• Audio Cleaning Lab

  4 answers, most recent on 4/17/2026

  RE: Magix Cleaning Lab 2013
  Sorry I've not got back to you before, thank you for your help. Fingers crossed we appear to have it working again - I uninstalled and reinstalled it and so far - as the saying goes - so goodl Thanks again for your help, it has been of use should
• SOUND FORGE

  13 answers, most recent on 8/8/2025

  RE: Can't register SF-7b even with the key
  @bzan That file name is FileIO Plugins "(File (upper case letter) I, (upper case letter) O)" not the number 10. HTH
• Movie Studio

  13 answers, most recent on 9/13/2025

  RE: Wich graphic card is better for Chroma Key effect ?
  @dan_lachance Hi Dan. When you last posted a similar problem you were using an nvidia 1030 I think and trying to use the effect on HD video. If you are now trying to render 4K video I think you are running into similar problems as before as the 3050