• Movie Studio

  2 answers, most recent on 9/13/2025

  [Closed] Can't registration Move Studio Platinum 13
  I recently replaced my PC and tried to re-register Movie Studio Platinum 13 on my new computer, but I received the following message. Do you know what to do? "Serial number already used."The serial number you entered has already been used. You may
• Rescue Your Videotapes!

  21 answers, most recent on 3/2/2026

  RE: what are correct driver(s) for the "video grabber" K0065 for win11?
  @John-Wurm It really depends on how old your USB video grabber device is. If it is really from 2023/2024, I think it should work fine on Windows 11 and simply install its driver automatically. Can you check inside the program under the Help menu (it
• Photostory

  19 answers, most recent on 6/14/2026

  RE: Unable to start Photostory de luxe 2025 and 2026 after changing comput
  Hi, A relative of mine who knows about programming is helping me by reviewing all the checks I have made as suggested by you. We have also changed the video card without resolving the issue. He has asked me to go back to the OneDrive issue: make
• Other products

  20 answers, most recent on 5/27/2026

  RE: Independence Pro 3.3
  I deleted the program from registry , and then redownloaded and did what you suggested and it is working now, ty
• ACID

  8 answers, most recent on 12/15/2025

  RE: Acid Pro 11 plante "update VST plugins"
  @Strictly-East Try resetting the program settings. Hold CTRL and SHIFT, then start Acid while still holding both keys. A window will appear and ask you if you want to reset the program settings. Confirm that and maybe it will work again.
• Off topic

  163 answers, most recent on 6/12/2026

  RE: Magix support has not responded to support tickets for months
  @PATIENT-X Just to let you know, @Tom_Sp was able to help me out behind the scenes and Magix support solved my problem. Thank you also for helping me reach someone who could offer me support. I hope the users in this topic also get their cases
• Movie Studio

  22 answers, most recent on 10/11/2025

  RE: Serial Number Problem with Video Deluxe2026 Trial
  @GeeGee Hi . . . . Are you saying that if I'm importing 1920 x 1080 original clips, my GPU still won't cope with the process satisfactorily? . . . . All processing will be done by the Intel Core i5 8400 processor, and depending on what effects eg
• Movie Studio

  8 answers, most recent on 12/27/2025

  RE: Error while downloading covers from the store ...
  @Ronald-King Hi . . . . MAGIX Project\Movie Studio 2025 Suite" is in my "OneDrive\Documents" folder. . . . . That is the Magix folder I referred to in item 2 not the installation location or Program Data folder and the solution is in the 3rd
• Movie Studio

  46 answers, most recent on 1/28/2026

  RE: BEWARE Latest Nvidia GTX 591.44 Drivers
  You can take any video (progressive), export it in Video deluxe 2026 .316 with Nvidia driver 591.74 as MPEG-4 H.264 with Nvidia hardware acceleration, and—as far as I have tested several times—you will get a jerky result.It's less noticeable with
• Movie Studio

  14 answers, most recent on 9/8/2025

  RE: MAGIX Video deluxe 2026 Premium (Constantly Crashing on Startup)
  @ItsMichael Welcome to the Magix users forums. Yes, it is very disappointing when new software fails to "work properly" but, where we can, fellow-users will do their best to help you! I assume from what you have written that you have followed the AI
• Audio Cleaning Lab

  11 answers, most recent on 2/24/2026

  RE: Need 2 files from Audio Cleaning Lab 10 cd distribution
  @clement5 It is available for me on Amazon. Maybe it's dependent on the country? Can you open this link? https://amzn.eu/d/0i1JnSPv Here is the link from Magix: https://dl03.magix.net/soundforgeaudiocleaninglab4_dlm_losdhr.exe You should be able to
• Video Pro X

  7 answers, most recent Yesterday

  RE: Any way to get a refund?
  @DesertSweeper Did you watch the video? Hi I will when I get home tonight. I'm +4 GMT time
• SOUND FORGE

  No answers, created on 2/3/2026

  Ikmultimedia
  Hi, If anyone has TR6 Master Match, are you able to scan it into Sound Forge Pro 18 as a 64 bit plugin? I am only able to scan it in as 32 bits, and when I try to use it, Sound Forge crashes. Thank you, BJ
• Video Easy

  One answer, on 8/28/2025

  RE: Error 24
  Hi, Are you using the same email address as your account with Magix or the one with which you registered the software? Your email address is your username with Magix. You can check in your account on Magix.com to see if the program is registered
• Movie Studio

  One answer, on 2/22/2026

  RE: [Closed] re-registration
  @Ronald-Bonsack Presumably you have Vegas Movie Studio 11 from Sony Creative Software days in which case you need this thread, which is on the Vegas forum
• Off topic

  163 answers, most recent on 6/12/2026

  RE: Magix support has not responded to support tickets for months
  To follow up on my request for help from Magix. I have had three emails from Magix which I believe are mostly BOT generated and although they were relevant the advice has not resolved my issue. The latest message said "If you still have the case not
• Movie Studio

  3 answers, most recent on 10/22/2025

  RE: Video collage missing in trail version - Magix Video Deluxe 2026
  @Niels-Mickers Since you are using the trial version do be aware that all Magix software trials are deliberately restricted in some way when compared with the full, purchased version. Once you have paid for the software, registered and activated it
• Music Maker

  16 answers, most recent on 11/17/2025

  RE: Magix music maker on linux mint
  Thank you will do so.
• Movie Studio

  22 answers, most recent on 8/13/2025

  RE: Support and TICKETS
  @jtu001 You don't mention the use of any graphics card on your system and no matter how powerful a CPU you may have, or how much system ram you have, without a sufficiently powerful GPU it could well strain the system to a breaking point. System ram
• SOUND FORGE

  7 answers, most recent on 10/24/2025

  RE: Not received product key against
  @Amit-Kamble Then you need to contact customer support at infoservice@magix.net. Try to write as much information as possible (your name, e-mail address, purchase date, which software you tried to purchase etc.), so they can look it up in their
• Photostory

  19 answers, most recent on 6/14/2026

  RE: Unable to start Photostory de luxe 2025 and 2026 after changing comput
  @bdesha Hi Thanks for the feedback, pleased to hear you are now able to use the software. John EB
• Video Pro X

  One answer, on 5/8/2026

  RE: [Closed] Render do not work and it freeze in Vegas Pro 22 P3-
  @rolando-cosacov You'll need to ask your question on the new Vegas forum here: https://forum.borisfx.com/ FYI, it's not a good idea to post your details (such as your P3 number) in public forums. Others might use them to take over your product. I
• Movie Studio

  7 answers, most recent on 2/20/2026

  RE: Crashing in Windows 10
  @Mike-Edmonston Hi Are you creating or intend to create Blu-ray discs with the software? If so then there is a 'compatibility issue' with hardware acceleration encoding of AVCHD Interlaced video on Nvidia GPUs which support NVENC eg the GTX 10xx
• Movie Studio

  22 answers, most recent on 10/11/2025

  RE: Serial Number Problem with Video Deluxe2026 Trial
  @GeeGee Internal DVD and Blu-ray drives still exist to but but whether you can get one on a new prebuilt machine, I doubt. You could add an external USB one instead. Any Blu-ray burner should also be able to burn DVDs and CDs. You can still get