• Movie Studio

  4 answers, most recent on 9/11/2025

  RE: Overlapping Frames
  I looked at some of the Sharp comments. I don't understand why this hasn't been fixed in such a long time. It worked fine when it was MEP! I had tried sliding to ALL, but it didn't help. I don't know what else to tell you about the frames, it's
• Movie Studio

  7 answers, most recent on 9/11/2025

  Upgrade path from Movie Edit Pro Plus
  I just got a new computer. Not sure if I can migrate that software to the new computer or if I should look for an upgrade. Does anyone know if there is an upgrade discount? What software could be close to the above version or should I look for a new
• Video Pro X

  9 answers, most recent on 6/26/2025

  RE: Difficulty Downloading Content Pack- Video Pro X17
  Hi CubeAce- Thanks for your reply. Yes. I clicked on Help / Activate Content Pack(s). A dialog box popped up asking for the Coupon Code which I copied/pasted from my confirmation letter. After clicking on "continue", the dialog box disappeared.
• Other products

  No answers, created on 8/1/2025

  New ASIO driver from Steinberg.
  A new widely compatible ASIO driver has been released by Steinberg. For those that may be having to use an inboard sound chip or older sound card or one relying on the ASIO4ALL or Magix own ASIO driver, this new, more efficient driver, has at least
• Movie Studio

  69 answers, most recent on 8/10/2025

  RE: Unable to import MKV files into Video deluxe 2026 Plus, Windows 10
  Thanks for all your comments - still following them - all helps. @Can-Dive - cleaning head might be an idea, so long as no risk of damage. I have a bit under 60 hours of tape in total - does that count as a lot? Maybe not? However, over time I may
• ACID

  No answers, created on 3/16/2026

  acid suite 11 wont start. "temp file full"
  Hi, would really appreciate some help fixing this. pretty sure it's one of those "update issues". windows specific. Last update reset a lot of my personal information. I had to re-register my copy of Acid, but it wont start now. it keeps giving me
• Off topic

  8 answers, most recent on 10/17/2025

  RE: serial number at purchase
  @JD-Langeman Have you checked your order confirmation email? I’m in a similar situation but I was rebuilding my studio, 6 months later I try to install Sound Forge 18 pro and I can’t find the confirmation activation email. I’ve tried creating a
• Movie Studio

  36 answers, most recent on 7/14/2025

  RE: Video Deluxe 2026 website
  @CubeAce @Marc-Goder @bjtap @me_again @Gid @Bol @Reyfox @Betovalle @CubeAce thanks for the German link. I decided to log into the German forum to send a message to the OP; @Magix_Editorial to see if they would help update the English forum but I
• Movie Studio

  One answer, on 4/11/2026

  RE: ファイルを開くと強制終了してします
• Video Pro X

  4 answers, most recent on 5/28/2026

  RE: Video Pro X17 stuck at "Initializing movie"
  @wilkoryte Hi Try the following: Arrange the program interface as you want it to be  Select Window, Windows arrangement, Save, give the layout a name and save it.  Restart VPX. If the issue persists we need more information: Computer
• Off topic

  162 answers, most recent one hour ago

  RE: Magix support has not responded to support tickets for months
  I'm really sorry I purchased Vegas Pro 23. First I had a problem with trying to make a title page. I contacted support and they sent me an email to say that "We sent your inquiry to Joe Blow" Well Joe Blow never did reply! Next problem was the help
• Movie Studio

  16 answers, most recent on 12/23/2025

  RE: No video only sound
  @Odd-Aagesen Hi Thanks for the information. I agree with @Marc-Goder comment regarding Open DML and playback on a Snapdragon device. I assume that the Win 10 PC had an intel or AMD CPU, is this correct? Do note:- Snapdragon ARM processors are not
• Music Maker

  2 answers, most recent on 8/21/2025

  Music Recording Zero - totally screwed
  I simply cannot work out why things got so bad, but months ago I was happily recording, then everything changed. It has been weeks and weeks again before I've dared try to solve this problem of not being able to record. Now, it's even worse than
• Movie Studio

  6 answers, most recent on 11/6/2025

  RE: Text-To-Speech Generating Preview/Full Audio stopped working
  My problem is Speech-to-Text. It last worked properly for me using VP22 on 09/30/2025. I then went on vacation for a couple of weeks. Upon returning home I took advantage of a 25% discount for VP 23 and installed this newest app. Yesterday
• Movie Studio

  3 answers, most recent on 12/5/2025

  RE: Video Deluxe 2026 Keeps Hanging
  Thanks. I'm not technically au fait with the first part, but I glean from it that my system may not be man enough in terms of graphics... 😕 My PC was built for audio, to use in my home recording studio, so I didn't opt for a higher spec graphics
• SOUND FORGE

  10 answers, most recent on 12/5/2025

  RE: Error Code 24. Just bought and installed.
  Does anyone know how to get a resposne from Magix technical support? I have now contacted them 5 times in the last 2 weeks, quoting the ticket code generated from my initial query. My initial query received an AI-generated response which was of no
• Off topic

  162 answers, most recent one hour ago

  RE: Magix support has not responded to support tickets for months
  I had a system crash and had to reload win 11. I have my serial numbers for samplitude pro five and for sound Forge 12.6 but the email that was used for those serial numbers. I no longer have as it was from six years ago. In 2021 I thought I
• Video Pro X

  10 answers, most recent on 10/23/2025

  RE: App failure to load
  Hi, thanks Just a restart Video Pro 15 Windows 11 Home Version 24H2 OS Build 26 100 6899 NVIDIA Geoforce RTX 4060 IF Intel Core I5 14600KF Studio driver 581 57 SSD 931.5 GB HDD 1.8 TB RAM 32 GB When I try and load the app it tries to start and seems
• Other products

  2 answers, most recent on 4/26/2026

  RE: Downgrade Magix Vegas Pro 23 to Magix Vegas Pro 22.
  Thank you for this thorough and very precise answer! I'll just have to be patient then! And yes, I think Magix can at least provide me with a key for VP22 to compensate for the broken version of VP23, and I heard about the driver issue. But I think
• ACID

  7 answers, most recent on 4/25/2026

  RE: Purchased a New Waves Plugin now no Waves Plugins Work in Acid 11
  @Eric-Penington Yeah, for some reason, Waves seem to not correctly adhere to the VST standard, so they only guarantee that their plugins can be loaded in the programs listed on their website. There might be a somewhat hacky workaround. For this,
• Audio Cleaning Lab

  6 answers, most recent on 11/24/2025

  RE: Install Audio Cleaning Lab 2016 on new PC
  @Alfred-Mller1083 You must not post serial keys to any Magix product to these public forums. To do so is to risk your software being stolen! Please start a new thread with full details of exactly which Magix software product you are seeking help
• SOUND FORGE

  4 answers, most recent on 8/4/2025

  Record Keyboard Shortcut
  Hello, I want to assign various functions in Sound Forge 10 (Windows) to the function keys on the keyboard. It's rather easy to do and I have many functions already assigned. Ctrl+R opens the Record Dialog box, however I cannot seem to find the
• Video Pro X

  9 answers, most recent on 6/26/2025

  RE: Difficulty Downloading Content Pack- Video Pro X17
  Wow, John, you are da man! Thank you for that! Boy was that buried! It was in there the whole time. You'd have thought Magix would've given some direction on that. Annoyed that I had to waste so much time but REALLY grateful that you and CubeAce
• Movie Studio

  5 answers, most recent on 4/18/2026

  RE: LOSS OF OF PLAY BACK BAR.
  @Steve-Smith Hi Steve We need more information:- The specification of your computer system, see this topic for what is required and please quote processor and graphics card make/model in full, and also what monitor/screen resolution(s) you are