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163 answers, most recent on 6/12/2026
RE: Magix support has not responded to support tickets for months
@emmrecs @johnebaker @SP. @instrumentally @ericlnz @pjleese @David-Robinson5527 @Craig-milne Hi All I received some communication from Magix this morning and the I.T department have been made aware of said support issues and tickets closing
SOUND FORGE
31 answers, most recent on 4/17/2026
Sound Forge alternatives
I've been using Sound Forge since 1995 (Sonic Foundry - Sound Forge 3). Its been a fantastic workhorse for editing and managing stereo files (I use Cubase for multi-track as well as various Izotope products). They went through Sony and now Magix. I
Movie Studio
12 answers, most recent on 4/9/2026
RE: How to stop Magix trying to force me to install Travel Maps everytime?
No... "Travel Maps" is just an annoying spammy gimmick, which 99.999% of video editors have absolutely no use for! LolI get that most of you guys who work for/live on this forum literally seem to have a fetish for Magix | So glorify & worship
ACID
16 answers, most recent on 4/27/2026
RE: ntdll.dll - ACID doesn’t start
I've been having this issue since yesterday after I updated my Intel Drivers. It was working absolutely fine before the driver updates but now I'm unable to get it to launch at all. I've tried basically everything, rolling back driver updates, clean
Photostory
6 answers, most recent on 10/19/2025
RE: mp4 Dateien werden nicht angezeigt
@thomas-linsinger In this thread you were asked to supply the MediaInfo data for the files that were not working in an earlier version of PS, in addition to making changes to the Program Settings>Device options. These are both still relevant now,
Samplitude
One answer, on 10/13/2025
Object Forground is not showing the visual.
I hit something on my keyboard and it grayed out the entire project. Every thing seems to be working but it's hard trying to edit this without seeing the visual of the object. Please advise me on how to recover the default view.
Movie Edit Now
8 answers, most recent on 2/11/2026
RE: magix movie edit pro mx
@George-Munro Hi George . . . . the only way i could get it to work was to carry out a ‘no loss’ mp4 file conversion . . . . That would suggest that the original drone video format is one that is not supported by MEP MX, most likely they are
Movie Studio
4 answers, most recent on 11/17/2025
RE: Blank error dialogue box appears during MS2022 reinstall
Hi John These are the main specs of my PC: Device: Acer Aspire C24-963Type: Stand alone Home PC DesktopProcessor: Intel(R) Core(TM) i5-1035G1 CPU @ 1.00GHz (1.20 GHz)Installed RAM: 32.0 GB (31.8 GB usable) System type: 64-bit
Movie Studio
5 answers, most recent on 5/19/2026
RE: That old chestnut - Quicktime
@johnebaker What does MediaInfo say the encoding format used in the original MOV files is I was conitnuing an edit with the alleged Cineform movs I discussed in an earlier topic on here. I thought I'd persevere with them rather than convert
Movie Studio
26 answers, most recent on 6/8/2026
RE: Message: Could not find a part of the program. Please install again.
Topaz Video Ai and Topaz Photo Ai (I bought them perpetual back then) and the latest subscription versions of each also. But something interesting just happened - I ran VPX 16 again and this time it offered an update which I installed and then it
Movie Studio
7 answers, most recent on 9/11/2025
RE: Upgrade path from Movie Edit Pro Plus
@johnebaker Hi John. Yes, eventually it did, but going to the Magix main product page and navigating from there was not my initial experience and the buy now option did not give an upgrade option. Have just now tried again and it's working by
Movie Studio
4 answers, most recent on 8/17/2025
RE: Align other audio tabs to this track
@gerard-vieules I have had the occasional instance where the audio alignment didn't work. In that case, I either lined up the waveforms visually (in Settings>Program, on the Video-Audio tab, untick Video and Audio on one track so the waveforms
Video Pro X
3 answers, most recent on 3/27/2026
RE: Program Settings irritations
Figured someone would go there ... "Skip this window ..." works fine for program startup, but does not help after. The Project Folder view is also fine if you like to clutter up the screen with extraneous stuff which I avoid. I keep an 8 track
Movie Studio
8 answers, most recent on 12/27/2025
RE: Error while downloading covers from the store ...
My computer is a fairly new Windows 11 machine (25H2 26200.7462), fully updated, with Nvidia RTX 5070 and Intel Core 7 Ultra 265, 32 GB Ramm and two 2 TB NVME SSDs. The only AV program installed is the built in Windows AV. Every other internet
SOUND FORGE
5 answers, most recent on 12/17/2025
RE: Use of 'Record Output'
You are probably referring to 'Stereo mix' or 'Record what you hear' depending on the audio device You could try using the 'Record> Classic Wave Driver' in Sound ForgeYou should first confirm the input mode in Windows sound settings. The Realtek
Video Pro X
25 answers, most recent on 2/11/2026
RE: Cannot start VPX17 by double-clicking on MVP file
@browj2 Hi John OT, however, It is has been in all versions since 2007. Click the Show all Actions when in the macro wizard The above is from 365, latest version, which I have to sort out the trust and security settings and being able to work
SOUND FORGE
77 answers, most recent on 2/4/2026
RE: SFPro continually crashes - versions 14-18
@scott-james Audacity doesn't support ASIO as far as I know, because it is distributed under an incompatible license. It's odd that it works fine with your setup while SF Pro 18 doesn't. Just in case, do you maybe have the Magix Low Latency ASIO
Rescue Your Videotapes!
21 answers, most recent on 3/2/2026
RE: what are correct driver(s) for the "video grabber" K0065 for win11?
@John-Wurm It really depends on how old your USB video grabber device is. If it is really from 2023/2024, I think it should work fine on Windows 11 and simply install its driver automatically. Can you check inside the program under the Help menu (it
SOUND FORGE
7 answers, most recent on 3/13/2026
RE: Sound Forge Audio Studio 17
@Rod-Devonshire But I think I might move over to Adobe Audition as my go-to audio editor now :) Slightly OT, but as someone who uses Audition v26 regularly (or at least tries to) do be aware there are a number of users, myself included, who are
Movie Studio
36 answers, most recent on 7/14/2025
RE: Video Deluxe 2026 website
@johnebaker Hi John. I did notice that along with additional posts in the Important Posts section. Also answering some of the posts need the help of Google translate and additional signing in if trying to post to the translated page. Not an ideal
Movie Studio
46 answers, most recent on 1/28/2026
RE: BEWARE Latest Nvidia GTX 591.44 Drivers
I am using latest version of Video Deluxe 2026 20.0.1.316, and I get jerky MPEG-4 exports when using the NVIDIA GeForce RTX 5060 GPU (with the Gamer or latest Studio drivers). Its much better using the Intel UHD Graphics option (on the i7 14700K
SOUND FORGE
13 answers, most recent on 3/16/2026
RE: SF11 is stable - SF13, 14, 16 fail.
@John-Murray8461 Microsoft delivered some broken Windows updates over the last couple of weeks. This includes broken Visual C++ Redistributables and broken MIDI 2.0 integration. I wouldn't be surprised if this is the cause of Sound Forge no longer
Movie Studio
6 answers, most recent on 8/29/2025
RE: transfert de Movie Studio Platinum 16 à Movie Studio 2025
@Henorm Hi. Who told you Platinum 16 wouldn't work under Windows 11? You have only posted this one topic to this forum. The only incompatibility issues that would arise is if you had used effects within a project that may have either been removed or
Music Maker
16 answers, most recent on 1/12/2026
RE: Midi keyboard not playing live
@Alex-Kirkwood Like mentioned before, you need to make sure that the Focusrite ASIO driver is selected in the Music Maker program settings.. If you click on the Advanced button next to the driver selection you'll open the Focusrite ASIO control
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