• Movie Studio

  70 answers, most recent on 9/19/2025

  RE: Reasonably affordable graphics card for Magix Movie Edit Pro Plus
  @Reyfox I'm honestly too worried about doing anything w/ the run command, as I said many times, I don't have enough know how NOT to eff up my PC more than it already is, it feels like doing 'Run' commands is a quick way for a computer simpleton like
• SOUND FORGE

  15 answers, most recent on 1/2/2026

  RE: mouse won't click properly in sf 18 waveform
  I've been editing the same since SF 6 way back when. I have 10,000 or so files, that would not really work. And I had to start using 14 anyway since doubleclicking doesn't work in 18.
• Off topic

  40 answers, most recent on 1/26/2026

  RE: [Closed] Does Magix have customer support?
  I finally escalated it to a PayPal claim. Hopefully I get my money back. Good luck everyone!
• Music Maker

  3 answers, most recent on 11/23/2025

  2026 ultimate
  How do I instal MM Ultimate 2026 - I bought it, so I have the 2026 Ultimate version and the mail Have a good day
• Movie Studio

  11 answers, most recent on 3/13/2026

  RE: You have deactivated cookies. You must activate cookies in your brows
  I am running Win 11. I got the same error when trying to use Movie Studio 17.0 Platinum after a long period of not using it. Yes, this is an old program, but years ago it did what I wanted. Anyway, maybe my experience is similar for anyone
• Movie Studio

  6 answers, most recent on 2/1/2026

  RE: Video Deluxe 2026 Could Not Find a Part of the Program
  Sadly, I tried this. Didn't work. Removed all the files / folders and the registry keys. No luck. For fun, I removed 2026 and went back to 2025. Same issue. Clearly, there's some software conflict with an otherwise stable, happy Windows 11 install.
• Other products

  One answer, on 1/24/2026

  photomanager deluxe crashing
  After changing from trial to purchased version, photomanager is crashing when I ask for search for faces. I did unistall/reinstall. Message I get says previous search is still saving....then app closes. I am using Windows 11. Message from Visual C++
• Music Maker

  16 answers, most recent on 4/5/2026

  Unlimited loops
  I have a big problem. I used MusicMaker and Loops Unlimited for a year. Then the soundpools stopped loading automatically, and I bought an upgrade for €99.99. I received coupon codes by email — the program upgrade, a coupon for a soundpool, iZotope,
• Movie Studio

  34 answers, most recent on 11/26/2025

  RE: MP4 audio going out of sync
  I've experienced a similar problem on and off over the last few years with NTSC video. Sometimes an update fixes it, other times brings it back. I've found that the exported video ended up at 25 fps, even though I set it to 29.97 when I exported it.
• Samplitude

  8 answers, most recent on 12/5/2025

  RE: Need Help Tuning Focusrite Scarlett for Music Studio 2017
  @Keith-W Since I don't have this interface I recommend you contact Focusrite and ask them how it works. To my knowledge audio loopback is available since generation 3. I have a second generation Focusrite interface which doesn't have a software
• Off topic

  163 answers, most recent on 6/12/2026

  RE: Magix support has not responded to support tickets for months
  @PATIENT-X I think I got lucky, as @Tom_Sp offered me help if I tell him my Ticket number in another topic on the German user forum, but as a normal forum user, I cannot tag him or send him a private message to ask for help. His account doesn't
• SOUND FORGE

  11 answers, most recent on 4/14/2026

  RE: Welcome window keeps popping up on startup
  Hello again, I followed the instructions and got to the correct prompt. I changed the value on "Force Single Instance Behavior" to 'TRUE'. However, the 'apply' button was not highlighted for me to enable it, only the 'OK' button. Any other ideas you
• Movie Edit Now

  5 answers, most recent on 3/28/2026

  Video Deluxe 2026 Premium - Activating the AC3 5.1 Codec and Other Opt
  Hello, some time ago I purchased this program, but it doesn't allow me to export Dolby Digital 5.1 audio from 6 independent WAV files. There simply isn't an option to export a file with this track during export. I think I need to activate it
• Movie Studio

  8 answers, most recent on 2/5/2026

  RE: Repeated glitch in burned disc
  I appreciate the feedback. I use Microboard blanks as shown. I think your comments regarding bad double layer discs is the likely cause. I assumed, perhaps wrongly, that the discs themselves could not be the cause but it does make sense. Live and
• Video Pro X

  10 answers, most recent on 10/23/2025

  RE: App failure to load
  I updated to the latest windows update, I uninstalled the Video Pro 15 app and reloaded it. It now says the application has failed to launch due to it's side by side configuration is incorrect. I've had this software for several years and never had
• ACID

  16 answers, most recent on 4/27/2026

  RE: ntdll.dll - ACID doesn’t start
  @NappeR Just in case, have you also tried earlier versions or only version 14? I currently don't know which one is needed by Acid Pro 11 but Acid Pro 10 needed the C++ Redistributables from 2013 (Version 12). And make sure you restart after you
• Off topic

  163 answers, most recent on 6/12/2026

  RE: Magix support has not responded to support tickets for months
  @Danny-Walsh I add just the ticket number to the subject and i keep getting this reply! I logged the initial ticket on Jan 19th! Same happened with my ticket from October. An endless loop until it was closed
• Photostory

  2 answers, most recent on 10/19/2025

  RE: free music to download
  I only use Magix a couple of times a year, after my holidays. The current show won't playback in full screen. Any ideas what I can do? Also, when I drag a file into the timeline, the timeline doesnt stay at the same point, but jumps, so I have to
• Movie Studio

  3 answers, most recent on 12/5/2025

  Video Deluxe 2026 Keeps Hanging
  I was pestered constantly to upgrade my 'old' version of Video so I finally did the other day. Now I can't make videos - the new version hangs everytime I load clips. I can't roll back because I noticed the upgrade removed the old version. My PC
• Movie Studio

  8 answers, most recent on 2/5/2026

  Repeated glitch in burned disc
  I have been using Movie Studio 2025 Platinum on my windows 11 computer. I have tried several times to burn a movie of mp4 files from a vacation to a DVD. The edited movie plays normally using the software itself but even though the program says
• Movie Studio

  7 answers, most recent on 9/4/2025

  RE: Video playback stutters
  Thank you so much! It's not stuttering anymore, I changed the files into H.264. Now i want to know how i export videos in 3840 x 2160... I think i need to update VDL because the option isn't there. How can i do that?
• Music Maker

  20 answers, most recent on 4/5/2026

  RE: Music Maker 2026 Frozen at SetViews during startup
  @emmrecs Hi Jeff, Thanks for the information. I suspect MS as well as that is the only explanation for such an occurrence since MM 2025 has also been affected. I have loaded most Magix programs that I still have on the computer, new and old, and
• SOUND FORGE

  8 answers, most recent on 1/20/2026

  RE: Sound Forge 365 activating and registering
  @SP. Thank You for your reply. What's frustrating is that I only have ONE email address registered with Vegas, so I truly do not understand the reason for the Error message. And you're right, I have sent Customer Support THREE emails over the course
• Music Maker

  One answer, on 9/22/2025

  Unlimited Loops Issue
  I purchased an unlimited loops subscription but cannot access MusicMaker 2025. I get a window requesting that I enter a serial number, but I never received one. I did receive an email that provided something like a serial number, but it is a series