• Movie Studio

  3 answers, most recent on 7/24/2025

  RE: can't register new computer
  @Verin Welcome to the Magix users forums. First, can we clarify exactly which Magix product you own? There is no such product as Movie Maker by Magix, so I'm guessing you actually have Movie Edit Pro 2023, is that correct? Second, you mention an
• Movie Studio

  70 answers, most recent on 9/19/2025

  RE: Reasonably affordable graphics card for Magix Movie Edit Pro Plus
  @Tusk Hi. Again I would like to see some images from your Task Manager. This time from your project drive HDD. Is it an external drive? What are the drive's specs? What type of USB port is it plugged into if external? If internal, again we need
• Movie Studio

  22 answers, most recent on 1/7/2026

  RE: Unable to capture audio during Screen Recording -Video Deluxe 2026 Plu
  @CubeAce Hi Ray, If you have a soldering iron, there is no reason you can't wire a mono mic across a stereo jack or whatever connection you are using. If you don't have a soldering iron there are stereo to mono audio connectors you can buy to put
• Movie Studio

  11 answers, most recent on 5/2/2026

  RE: MEP 2016 Plus - Trying To Copy Media Onto New Project
  @CarpentersMate Greetings Mike, Assuming that MEP couldn't find the photos and they aren't in the Recycle Bin as Al suggested, then this is a long shot but may be worth a try. If the computer was left on for hours, is it possible that Malwarebytes
• SOUND FORGE

  8 answers, most recent on 12/15/2025

  RE: sound forge 17 wont open
  Thanks @SP. Here is what is coming up when I pull up the crash reports. I have emailed tech support but I haven't heard back yet. I appreciate any incite you have into this. @rraud I appreciate your tips as well, I had actually seen your tip on
• Movie Studio

  One answer, on 4/28/2026

  RE: program won't open- frozen
  @Juliette-Perez First, can we confirm that the product you have is "Video deluxe 2026 Premium"? Second, the "error" that appears; please take a screenshot of it and post the screenshot here, or at least quote the wording in full. Third, uninstalling
• Off topic

  13 answers, most recent on 2/27/2026

  RE: Payment not received email
  @riley-colwell Hi Please provide an update once issue is sorted. Stephen Forum Moderator I finally got a response so thanks to you and tom for the help, I’m still scratching my head a little bit on the response but I got the answer I ultimately
• Video Pro X

  11 answers, most recent on 7/12/2025

  RE: exporting seperatly
  Hello @AAProds, You didn't strike me as a smart aleck at all. You just wanted to point out that this option already existed. I used to create takes (*.TK2) from my DV tapes using scene detection (Shift+Z). To place one of these takes on the
• Samplitude

  20 answers, most recent on 10/27/2025

  RE: BorisFX managing Samplitude family of products now.....
  Here is a response from the Samplitude team: Dear Community, We understand that the recent changes to Samplitude and Sequoia are a very emotional topic. Your commitment shows us how important these tools are to you, and that motivates us greatly.
• Movie Studio

  3 answers, most recent on 6/30/2025

  RE: Movie Studio (Video Deluxe) vs Video Pro-X
  Hi Last year I migrated from MMS 2024 to VPX16 UltimateIt works more smoothly, has more features and I suggest you give it a try. In my case, I was looking for more control and organization of project clips because it has a "project folder". My
• Samplitude

  30 answers, most recent on 7/10/2025

  RE: Samplitude Music Studio X8 - suddenly crashing
  Update (the sequel)......again, just in case anyone else has encountered this problem   So, the issue has returned (pretty much crashing every time I remove or change a VST on a track in projects)   I only use VST3 versions of any 3rd party
• MAGIX

  34 answers, most recent on 3/31/2026

  RE: New "owners/developers" of Sequoia, Samplitude and Music Studio.
  Dear friends and especially Moderators at Magix.info forum side, As you may have heard already: See new Magix announcement. Important Update Regarding our Product Portfolio https://share.google/50Lda8nrA3W894TqX Stephen Yes, Vegas Pro, Acid, and
• Off topic

  162 answers, most recent Yesterday

  RE: Magix support has not responded to support tickets for months
  To follow up on my request for help from Magix. I have had three emails from Magix which I believe are mostly BOT generated and although they were relevant the advice has not resolved my issue. The latest message said "If you still have the case not
• ACID

  No answers, created on 6/20/2025

  Acid Pro 11 Suite on Windows 11 ARM
  Hi I'm testing Acid Pro Suite 11 on Windows on ARM. The app has installed and registered OK and so far I have successfully created and saved some projects using imported wave files only with no plugins. However, if I try to load a simple Acid Pro
• Photostory

  15 answers, most recent on 1/28/2026

  RE: 2026 Manual doesn't agree with program - Split Photostory, etc.
  @doane HI . . . . the AVCHD, doesn't play back on my home BlueRay player . . . When I click to play either story it starts with the music playing and the first image, but won't advance to the next photo. I'm using the HD Static-General-Blue Grid
• SOUND FORGE

  7 answers, most recent on 1/31/2026

  Can't save sound recordings from vinyl rsestoration tool as mp3
  This a repeat request for assistance. I am using Sound Forge Audio Studio 17, which I purchased a few weeks ago, to digitze my cassettes and LPs. I recorded a 90 minute cassette, and followed the instructions from the vinyl restoration tool. I used
• Other products

  One answer, on 8/1/2025

  [Closed] MAGIX VEGAS Pro 22 Suite
  Why isn´t VEGAS Pro even in the above list? We´ve purchased the MAGIX VEGAS Pro suite and can´t get the sent serial to work.We are installing the...VEGAS_Pro_22.0.0.250_x64_DLV_DE-EN-FR-ES-BR_250429_17-55_1F81AB44_22_0_0_250.exeThe installation goes
• ACID

  6 answers, most recent on 9/25/2025

  RE: Does Acid pro have a CHANCE!!.
  Just to clear up some misinformation here...Yes, Acid Pro, Sound Forge and Vegas Pro were products that were developed by Sonic Foundry and later Sony. They did share a common code base. They were sold to Magix in 2016. Initially, Magix only had the
• Movie Studio

  48 answers, most recent on 9/29/2025

  RE: Weird issue with using Smart Copy/Smart Render in MEP 2019 Premium
  @AAProds - Progressive to Interlaced conversion. As requested here's a small zip file to download. https://drive.google.com/file/d/1d4vJujeRaRIq4xidmKM0vgwvJ1DA3RdR/view?usp=sharing It contains two 6 second files. Original Progressive mp4 and
• Movie Studio

  70 answers, most recent on 9/19/2025

  RE: Reasonably affordable graphics card for Magix Movie Edit Pro Plus
  @CubeAce I decided to not return the card yet, I still had time to make sure it wasn't either my PC or a Windows issue. I had read something about disabling the GPU Accelerator, this was what I was looking for when I asked if there was a way to
• Video Pro X

  29 answers, most recent on 9/13/2025

  RE: Kodak C330 audio
  @AAProds, @nicolesharp100 Hi Al . . . . .  H264 below 24fps; I don't know if VPX does . . . . . It does not . The minimum framerate of 24 fps is a legacy 'cinema' look, and, although the h.264 encoding can go as low as 5 fps, however anything below
• Off topic

  162 answers, most recent Yesterday

  RE: Magix support has not responded to support tickets for months
  @Frank-Pietrantoni9884 Hi Frank, We're off-topic here, but: In your first post, you mentioned that it was your "desire to upgrade to Vegas Pro 23" which, I presume, you are already using a version of Vegas. If it's Vegas 22, then you have the EULA
• Video Pro X

  5 answers, most recent on 9/3/2025

  RE: Bugs still in Video Pro X17
  @preacherallen Hi . . . . When recording video it will not hold it's settings from the last time I recorded.  . . . just open the VIDEO EXPORT and then click OK before recording . . . . What are you trying to record, the screen, capture from a DV
• Photostory

  20 answers, most recent on 2/28/2026

  RE: Photostory 2026, "RC String 8875 not found"
  @David-Robinson5527 Hi I, too, had a repeat email asking for more information that I had already given along with an image of the issue. To ask for a refund, email infoservice@magix.net. I would also suggest you include a link to this topic. The