• Movie Studio

  5 answers, most recent on 7/20/2025

  MP4 problems
  All of a sudden I am having problems with mp4s. I load the videos I want to edit and, after about a minute, the video goes black and Im unable to see it. It will also render black....on others, the audio disappears, I hear a quick blip of audio at
• Rescue Your Videotapes!

  20 answers, most recent on 11/23/2025

  RE: Windows does not find drivers for the video grabber usb device
  My vhs player is supporting pal as far as i know, it is philips 14tvcr240/13. I was thinking the driver problem because my device manager says that the video grabber producer is unknown and in the box, "there isnt anydrivers downloaded to this
• Sequoia

  5 answers, most recent on 8/27/2025

  RE: Codemeter
  @Nicolas-Deuson All Sequoia/Samplitude staff switched to Boris FX, including the complete customer support. Technically, you're still a customer of Magix and they should definitely respond to your issue. The problem is, they have a horrible new
• Movie Studio

  20 answers, most recent on 10/9/2025

  RE: Video files not loading
  Sorry Jrff, I think that I am missing something. In the Tutorial - in Part 2 - the selected file is dragged and dropped back on the screen. It appears that this is not the orignal screen as it does not have any text on it as was the case with the
• Rescue Your Videotapes!

  35 answers, most recent on 7/16/2025

  RE: Geen geluid bij overdracht VHS-band
  @Bol Rob, I don't have a Magix VideoWerndler but I do have other similar USB digitisers. In Device Manager, they all come up in Sound, Video and Game Controllers. not "Cameras". Another thing to check/confirm is access to the "mic" by Windows.
• Music Maker

  10 answers, most recent on 3/22/2026

  RE: I need to get a refund processed but Magix support keeps bouncing it
  @peter1968 I read a comment on Reddit some weeks ago from a former support staff member who worked for 10 years at Magix. In December they get like 80% of their yearly support request volume, because all kinds of users want to finish their yearly
• Movie Studio

  47 answers, most recent on 8/24/2025

  RE: "Takes" functionality
  @me_again Hi Andy . . . . if the video clip has no audio or is ungrouped (audio and video separate) then the Take is corrupt, only 1 second long, all black and crashes MS2025 when trying to add to timeline . . . . Confirmed on 4 counts for MMS 2025
• Music Maker

  4 answers, most recent on 12/23/2025

  RE: System requirements for 2026
  @Michael-Hopcroft The computer is well above what is needed, but it's highly recommend to use an ASIO-capable external USB audio interface for everything regarding audio production on a computer. Good to know. I'm using onboard sound, which is OK
• Music Maker

  One answer, on 4/30/2026

  RE: Music making for beginners
  @zivo Hi and welcome to the forum. You can download, from here, and install the trial version of Music Maker and try it for 30 days. The trial version will be limited in available Soundpools, Instruments and effects, however it will give you a good
• Movie Studio

  8 answers, most recent on 2/5/2026

  Repeated glitch in burned disc
  I have been using Movie Studio 2025 Platinum on my windows 11 computer. I have tried several times to burn a movie of mp4 files from a vacation to a DVD. The edited movie plays normally using the software itself but even though the program says
• Movie Studio

  22 answers, most recent on 8/13/2025

  RE: Support and TICKETS
  Thanks CubeAce, but that's not the problem. 1. It's not the effect of a third-party provider. 2. My computer performance is perfectly sufficient with a Ryzen 7 and 32GB of RAM. Especially since version 2025 on an old PC with an Intel i5 and 16GB of
• Movie Studio

  22 answers, most recent on 8/13/2025

  RE: Support and TICKETS
  @jtu001 It's possible that the effects in question, if supplied by a third party, need higher processing power and computer specs than for the base program editor. It is always worth looking up the effects specifications needed and offered by those
• ACID

  267 answers, most recent on 4/2/2026

  RE: Feedback on ACID Bugs
  @Djronrella There was a comment from a Vegas developer some months ago that they never maintained Sound Forge and Acid after they went from Sony to Magix. All new versions were apparently made by the Samplitude team (which now works for Boris FX).
• Photostory

  5 answers, most recent on 9/24/2025

  Slideshow glitches
  I am new to Photostory and I'm unable to find the answer to this quesiton. When I play the slideshow the photos glitch and are not smooth at all. I tried to export it to see if it is just the playback on the software, but the export freezes 20% into
• Video Pro X

  33 answers, most recent on 7/15/2025

  RE: keyframe bugs remaining in the current version of VPX17 (v..269)
  Hi Note that within the original question, it involves a complex project with intervals with several keyframes, hoping not for a miracle, but for something productive, agile that eliminates ghosts and maintains cleanliness and referential integrity.
• Movie Studio

  6 answers, most recent on 4/24/2026

  RE: Movie effect settings ??
  @browj2 Hi John . . . . From what I recall, you use the Movie Effect Settings Sharpness effect in all your videos . . . . That is correct, the reason is mainly based on experience and observation with creating BD discs, 1920x 1080 m2ts, the image
• Video Pro X

  12 answers, most recent on 10/25/2025

  RE: ProX will not write to DVD DL discs
  Hi @johnebaker This is from Device Manager@johnebaker The second one (M drive) is an LG external disc. The internal drive came with the PC (Dell OptiPlex 3070) and I don't have any info. Is there some way to get more detail? As far as the discs are
• Other products

  4 answers, most recent on 12/20/2025

  RE: Strange error message with Photo Manager Deluxe
  Hi John Many thanks for the response. Yes, I do use OneDrive but I have it set that all files in the images folders are also stored locally so it shouldn't really be grabbing them from the cloud. I've opened photos outside of OneDrive and they
• SOUND FORGE

  One answer, on 6/5/2026

  RE: Which package should I get when buying the Sound Force 18?
  Hi @Ege-Hfo, If you are referring to the BorixFX packages, Vegas Pro 'Plus' and 'Ultimate' include Sound Forge 2026. Otherwise, when purchased singularly BorisFX Sound Forge 2026 Plus includes, Melodyne Essentials. Vandal, VariVerb and 3D Reverb. It
• SOUND FORGE

  15 answers, most recent on 5/8/2026

  RE: Unable to Activate SF18 Pro after a reformat of my computer
  @px41 Apparently, you registered SF 18 Pro under a different e-mail address under which you purchased it. Otherwise it would be listed in your customer account. This also explains Error -24. It could be as simple as a typo you made back when
• Movie Studio

  4 answers, most recent on 9/11/2025

  RE: Overlapping Frames
  @KJS-LES Hi . . . . Does this software have any differences with Win 11 . . . . No. The overlapping would suggest that the movement of the other media objects is blocked when the slow motion (speed) is adjusted. This could be due to a locked track
• ACID

  6 answers, most recent on 8/8/2025

  Error Saving
  Just installed the latest version of ACID on a new PC. I have been a user for decades so I'm familiar. But among the weird things I'm noticing, I can't seem to save my projects. I have a combination of loops and live tracks and I can save the .acd
• Music Maker

  One answer, on 6/24/2025

  RE: which new version includes add-ons for commercial use?
  @Sebastian-Biel If I remember it correctly, the 14 GB Soundpool bundle available in Ultimate and Premium Editions could be used commercially. Of course it is possible this changed in version 2026. Usually, it's mentioned in the fine print of the
• Photostory

  4 answers, most recent on 12/12/2025

  RE: Inserting image
  Thanks for quick reply John and useful vid. As it happens I got a few d+d inserts on storyboard yesterday then it stopped again. Noticed tip while dragging 'Press Ctrl for further insert/replace options' and that worked on both timeline and