• Movie Studio

  31 answers, most recent on 4/16/2026

  RE: Video deluxe 2026
  @ImTerribleAtThis Hi The LUTPresets folder and LUT files are in the wrong location ie C:\Users\Public\Documents\MAGIX\Common\Videocontent\Video deluxe Premium Content\VideoEffects it should be
• Movie Studio

  31 answers, most recent on 4/16/2026

  RE: Video deluxe 2026
  @AAProds, @ImTerribleAtThis Hi Al The LUT does work if it is inside either LUTCamera or LUTEffect. Looks like the the Cube file must be in a subfolder of LUTCamera or LUTEffect folders for the LUT to be recognised and loaded into Movie looks,
• Movie Studio

  31 answers, most recent on 4/16/2026

  RE: Video deluxe 2026
  @AAProds Hi Al John CB beat me to it. @ImTerribleAtThis clearly has a new install. I like you, and John CB, have the upgrade path:- . . . . Are these mandatory? . . . . For the LUTCamera and LUTEffect, well you could throw everything into one
• Movie Studio

  3 answers, most recent on 12/9/2025

  RE: program is halting for sometimes more than 45 seconds, then resumes...
  @berts Hi, Turn on Windows Task Manager and watch for activity on the disk drive where your video files are located. If it jumps to 100%, then something, probably your anti-virus program, is scanning the drive/object. This happens to me sometimes,
• Movie Studio

  11 answers, most recent on 10/27/2025

  RE: balance sound level to be equal from two cameras/sources on final edit
  @browj2 Hi John, I can pretty much agree with you. That's why I always create my videos without audio editing. When I encounter a clip, like in your example video, I immediately remove it from my edit and don't use it. Audio recorded in very poor
• Photostory

  5 answers, most recent on 9/24/2025

  RE: Slideshow glitches
  @Cory-Whiteman Hi Your computer specs look fine for Photostory. Assuming the Samsung EVO is an internal drive, ie not a USB external drive, check the Device options Video Mode is set to the Intel UHD 630 as shown below. John EBForum Moderator
• Rescue Your Videotapes!

  4 answers, most recent on 9/23/2025

  RE: Video easy Video Saver 8
  @CDY923 HI In Windows 11 settings, Privacy & Security, Microphone and Camera options ensure the Let desktop apps access your Microphone/Camera are turned on, see image below. HTH John EBForum Moderator
• Movie Studio

  26 answers, most recent on 6/8/2026

  RE: Message: Could not find a part of the program. Please install again.
  @DesertSweeper Hi . . . . Studio 2026 fails on laptop but VPX16 runs fine on it - both same version (22.0.1.270 UDP3.) The Device options are all set to RTX 5070ti on the desktop and Intel Arc on the laptop. . . . . Try rolling back the RTX 5070 Ti
• Video Pro X

  8 answers, most recent on 8/28/2025

  RE: AI offline ?
  @the_franz Hi Video Pro X17 does not have AI upscaling, are you thinking of Vegas Pro 22, which does have AI upscaling, also from Magix? Vegas Pro has its own forum, link is at the bottom of the page, for further enquiries I would suggest you post
• Movie Studio

  12 answers, most recent on 4/9/2026

  RE: How to stop Magix trying to force me to install Travel Maps everytime?
  @Apollo89x Hi . . . . tick all the boxes, and so install all then delete the shortcut icon for Travel Map off your computer . . . . That is a fudge, the correct solution, if you originally installed all the Extra Content, is to uninstall the Travels
• Off topic

  163 answers, most recent on 6/12/2026

  RE: Magix support has not responded to support tickets for months
  @emmrecs @johnebaker @SP. @instrumentally @ericlnz @pjleese @David-Robinson5527 @Craig-milne Hi All I received some communication from Magix this morning and the I.T department have been made aware of said support issues and tickets closing
• Off topic

  163 answers, most recent on 6/12/2026

  RE: Magix support has not responded to support tickets for months
  @Steve-Jones3743 Hi . . . . It is because Magix is offering a dead service that I have reported the issue to the Host. . . . . As I said in my previous comment, hosting is irrelevant to the issues that users are having with Magix Support. From the
• Video Pro X

  3 answers, most recent on 11/8/2025

  RE: VPX17 Dragging video clip from timeline to Project Temp Folder
  @browj2 Hi The last entry was a range dragged from the timeline to the PTF which was the only one to replicate the issue and I get 1 button only. An odd bug, the PTF is treating it as a movie (individual timeline) ! John EB
• Other products

  One answer, on 11/7/2025

  RE: [Closed] moving Vegas editing software to new computer
  @Lory-Olson Hi and welcome to the forum - albeit the wrong one. Vegas products, except for Magix Movie Studio 18 and later versions, have their own forum, link is at the bottom of this page, I would suggest you post your question there There should
• Movie Studio

  21 answers, most recent on 10/18/2025

  RE: Why Chromma key - gives additional collours on video ? Why
  @badbob Hi. It would seem HDR Blur is no longer available in the newer version of MMS but that may not be your complete problem. Try lowering the transparency of the clip before adjusting the brightness / contrast / gama controls and don't use the
• SOUND FORGE

  29 answers, most recent on 9/16/2025

  RE: SF 11 refuses to start, even full re install
  Hi @daniel-DIAZ2990, If you currently need Sound Forge to work, consider upgrading to SF-18 .The UI is basically the same as SF-11 and you will not have to learn new software and your SF-11 DX and VST plug-ins will work as well. You can also get the
• Music Maker

  20 answers, most recent on 4/5/2026

  RE: Music Maker 2026 Frozen at SetViews during startup
  @johnebaker @emmrecs Hi, John EB, thanks for the link and Jeff, thanks for the tips. I have an M-Audio M-Track interface so I'll go through the steps indicated by M-Audio as soon as I've finished downloading and installing Vasco StreetMaps. I see
• Off topic

  163 answers, most recent on 6/12/2026

  RE: Magix support has not responded to support tickets for months
  @Michael-McNeil Hi I did create a pinned post for all to see of BorisFx taking over new ownership of said software packages here. As @SP. has stated this is a user to user forum, there is no support here. As per Community Rules please be reminded to
• Other products

  2 answers, most recent on 2/12/2026

  RE: [Closed] Reuse another License from my original computer
  @MARCELO-MOREIRADOSSANTOS HI I have removed the image showing the VP serial number. @SP. has given you the solution to the issue you are having, however please note: Vegas products have their own forum, link is at the bottom of this page, any
• SOUND FORGE

  8 answers, most recent on 2/4/2026

  Sound forge pro 18_plugin chain issue
  Hi,when using the plugin chainer, the settings of each effect in the chain are reset to default if I close the plugin window. When I open it again to modify or fintune it, the settings are reset to default, not those I entered before closing it.
• SOUND FORGE

  17 answers, most recent on 11/29/2025

  RE: waveform moves away from marker point when zooming in on soundforge 17
  @CyberMousey Hi . . . . Am I missing something. I'm on Sony Vegas 23 . . . . The software name is not Sony Vegas 23 it is Vegas 23  This topic is about Sound Forge Audio Studio not Vegas 23.  Vegas has its own forum, link is at the bottom of this
• SOUND FORGE

  29 answers, most recent on 9/16/2025

  RE: SF 11 refuses to start, even full re install
  @daniel-DIAZ2990, @SP. Hi . . . . Getting a crack to bypass it? . . . . That was a pun of course, I paid for the software!!!!! I'm just asking: it's your authorisation software that's beeing faulty, I don't even launch SF at all.What authorisation
• Movie Edit Now

  8 answers, most recent on 2/11/2026

  RE: magix movie edit pro mx
  @George-Munro Hi George . . . . the only way i could get it to work was to carry out a ‘no loss’ mp4 file conversion . . . . That would suggest that the original drone video format is one that is not supported by MEP MX, most likely they are
• Video Pro X

  One answer, on 10/8/2025

  RE: Cant activate Vegas Pro 9 despite being registered
  @David-Nye Hi See this article regarding activation of the older Sony products. Vegas products have their own forum, the above link sends you to an article in that forum. If the article does not help post your question there. This topic will be