• Samplitude

  20 answers, most recent on 10/27/2025

  RE: BorisFX managing Samplitude family of products now.....
  Yes GRB, I understand your points and totally agree... I feel very disappointed (at the moment) by BORISFX on this issue... let's see how (and if) there will be further developments on this subject. Regards and "see" you soon.
• Off topic

  163 answers, most recent on 6/12/2026

  RE: Magix support has not responded to support tickets for months
  @emmrecs @johnebaker @SP. @instrumentally @ericlnz @pjleese @David-Robinson5527 @Craig-milne Hi All I received some communication from Magix this morning and the I.T department have been made aware of said support issues and tickets closing
• Movie Studio

  3 answers, most recent on 5/10/2026

  RE: Object Color
  Oh wow! I guess I never deselected the object. Thank you so much John (and John). This helps a lot.
• Photostory

  2 answers, most recent on 2/8/2026

  Photostory deluxe 2025
  Loading programme and some actions very, very slow.
• Rescue Your Videotapes!

  21 answers, most recent on 3/2/2026

  RE: what are correct driver(s) for the "video grabber" K0065 for win11?
  @John-Wurm HI Hi and welcome to the forum. Additional information about your computer system may help diagnosis of the issue(s) you are having: The specification of your computer system including Windows version and program version, see this topic
• MAGIX

  10 answers, most recent on 3/30/2026

  RE: Service Status: Loops Unlimited #Solved
  Put in my order and now you won't take my payment? OK what's up?
• Movie Studio

  One answer, on 1/1/2026

  RE: [Closed] VEDGAS 23 import mov problem
  @romuald-l Please read https://www.magix.info/us/forum/vegas-pro-post-and-movie-studio-users-please-read-here-first--1229563/ and follow the advice given there. This thread will be closed. Jeff Forum Moderator
• Music Maker

  16 answers, most recent on 1/12/2026

  RE: Midi keyboard not playing live
  @Alex-Kirkwood Hi . . . . Forum is a pain in the neck. It's not uploading screenshot. . . . Magix are aware of the forum issue with uploading images and video and are working on it. John EBForum Moderator
• Music Maker

  One answer, on 3/19/2026

  unlimited loop subscription
  I paid for the whole year and my subscription is not working?
• Movie Studio

  4 answers, most recent on 12/14/2025

  RE: Magix Hub
  @Marek-K1502 Have you checked whether your firewall and/or antivirus is blocking the connection to the Magix Hub on the "problem" computer? Which version of Windows is installed on both of your computers? I don't think it should be necessary to
• Music Maker

  11 answers, most recent on 2/16/2026

  RE: No sound
  @Djdj-17 Open the program settings under the File > Settings menu, then go to the Audio/MIDI tab. Here select the ASIO driver of your audio interface. If you don't have an audio interface you can use the Music Maker ASIO driver.. Then click on
• Web Designer

  8 answers, most recent on 12/9/2025

  RE: [Closed] login not recognised
  At the finish of the install program (from the installation disk) I am asked to fill in my product key and my email associated at the time of purchase (2021). This I do to be told that the Product key is associated with another email address. I have
• Other products

  6 answers, most recent on 11/11/2025

  RE: I purchased Video Deluxe 2026 ULTIMATE but was sent wrong link
  @fuss What does your order confirmation e-mail say? Which version is mentioned there? Other Magix softwares like Music Maker also have an "Ultimate Edition" which is technically the Premium Edition plus additional goodies. I would surprise me if
• Music Maker

  9 answers, most recent on 12/29/2025

  RE: Music Maker Loops Unlimited Subscription
  Actually the answer was requestors from OneDrive kept popping up and asking me to keep or delete files which made Music Maker freeze every single time. By the time I moved on to a second and sometimes third song using 4-8 soundpools the ones not
• Samplitude

  20 answers, most recent on 10/27/2025

  RE: BorisFX managing Samplitude family of products now.....
  Here is a response from the Samplitude team: Dear Community, We understand that the recent changes to Samplitude and Sequoia are a very emotional topic. Your commitment shows us how important these tools are to you, and that motivates us greatly.
• Music Maker

  20 answers, most recent on 4/5/2026

  RE: Music Maker 2026 Frozen at SetViews during startup
  @browj2 Hi John, Seeing this thread again has reminded me I intended to post an update on my similar trials with Adobe Audition. After much reading (in the Audition forum and elsewhere) I eventually came across what, unlikely as it might seem, has
• Off topic

  13 answers, most recent on 2/27/2026

  RE: Payment not received email
  @riley-colwell @Tom_Sp You said in your response...... "Please note that this is a legally binding contract.If you do not update your payment details within 18 days, so that the amount due can be debited, your subscription will be canceled and all
• Movie Studio

  26 answers, most recent on 6/8/2026

  RE: Message: Could not find a part of the program. Please install again.
  @James-Hoare Hi . . . . Could not find a part of the program. Please install the program again . . . . This suggests to me you are referring to Vegas Pro or Vegas Movie Studio, is this correct? If so you are in the wrong forum, the Vegas product
• Movie Studio

  3 answers, most recent on 1/20/2026

  RE: Cookie cutter proportions?
  @idd-2016 Hi AFAICS the Cookie cutter is fixed aspect ratio. The Section effect will create the AR ratio rectangle you are looking for, and in VDL 2026 can be keyframed using Size, Position and Rotation. John EBForum Moderator
• SOUND FORGE

  6 answers, most recent on 10/1/2025

  RE: Vinyl record and restore
  Was this this a one-time occurrence? Or have you tried record then save multiple times, (after restarting the PC). I assume you have tried both the 'Save' and 'Save as' commands saving to Documents for instance. Try recording again, then copy the
• Music Maker

  16 answers, most recent on 11/17/2025

  RE: Magix music maker on linux mint
  Well i decided to try out zorin 18 standard edition. And used wine to do it. I then installed 2024 magic music maker for just giggles. It also had the studio 15 and izotope, installed along with it. To only the default wine directory's, in the zorin
• Movie Studio

  6 answers, most recent on 2/1/2026

  RE: Video Deluxe 2026 Could Not Find a Part of the Program
  @Scott-Wright, @AAProds Hi Looking through the German section of the forum, this issue has been occurring randomly for seversl years. The solution is to uninstall and re-install the program, and remove all the fragments, files and folders and
• Off topic

  163 answers, most recent on 6/12/2026

  RE: Magix support has not responded to support tickets for months
  @Steve-Jones3743 Hi The email address I gave @Gr8fuldan was, and AFAIK, still is not an AI bot, and was/is the customer service contact address, not Support. How long a response will take is an unknown at this time., with all the changes last
• Samplitude

  7 answers, most recent on 3/31/2026

  CC control of VST within Samplitude Pro X7
  Have a VST effect (Helix Native) that can have external MIDI control of various parameters. Considering using an older BCF2000 for the control of variable parameters (ex. frequency bands of EQ). Started using this off the bat and I can get MIDI