• Movie Studio

  12 answers, most recent on 12/22/2025

  RE: SPLIT WHILE PLAYING WITH LETTER T
  How do i ask for refund its been 16 days now - i promise i can show prove that we are able to edit on fly while plaiying the video in video deluxe which was movie edit pro earlier 2022/23
• Movie Studio

  4 answers, most recent on 2/26/2026

  RE: [Closed] Video deluxe 2026 Plus
  I am a new user. I want to add an image on top of a new video that will last throughout the video as part of a project. It was easy to add text to introduce the person, but I don't see a way to add an image. Does anyone have an idea on how to do
• Movie Studio

  One answer, on 11/20/2025

  [Closed] Installer SONY VEGAS MOVIE STUDIO PLATINUM 8.0 sur windows 10
  I have a license. I want to install Sony Vegas Movie on my computer. I can't register the license online.
• Off topic

  163 answers, most recent on 6/12/2026

  RE: Magix support has not responded to support tickets for months
  Hi Jeff, Invoices do not include serial numbers, only the missing order-confirmation email with download link/instructions do. No such conformation was received, only the email with a PDF of the paid invoice attached. For me it was an upgrade to
• Movie Studio

  6 answers, most recent on 4/24/2026

  RE: Movie effect settings ??
  @browj2 Hi John . . . . From what I recall, you use the Movie Effect Settings Sharpness effect in all your videos . . . . That is correct, the reason is mainly based on experience and observation with creating BD discs, 1920x 1080 m2ts, the image
• Movie Studio

  22 answers, most recent on 1/7/2026

  Unable to capture audio during Screen Recording -Video Deluxe 2026 Plu
  I can Audio record with no issues, but am unable to simultaneously record audio and video during Screen Recording. It only captures the Video. I am using Magix Video Deluxe 2026 Plus. I am using a PC with AMD Ryzen 7 8840HS w/ Radeon 780M Graphics
• Video Pro X

  9 answers, most recent on 1/22/2026

  RE: Access violation error n NTDLL,dll
  Hi I have done the sfc check, no problems. RTX version is 591.59. I have put Onedrive on hold, no change and deleted the Videodeluxe ini file. No change. I have put my system specs in my profile.
• SOUND FORGE

  15 answers, most recent on 5/8/2026

  RE: Unable to Activate SF18 Pro after a reformat of my computer
  Thanks for the posts everyone 🙂 I followed the link as provided by @PATIENT-X and a response was received from the BorisFX support team within an hour and provided another email address for Magix. I sent the email off and the response this time was
• ACID

  No answers, created on 11/22/2025

  Preferences
  Hello, I need some help with Acid Pro11. When previewing loops in the explorer window Acid creates a new track for each loop I click on. By the time I’ve previewed fifty drums parts I have to go up and delete fifty tracks. Is there a preference to
• Off topic

  163 answers, most recent on 6/12/2026

  RE: Magix support has not responded to support tickets for months
  Thanks SP..My invoice refers to Premium so jot sure if I will b entitled to the additional content of loops instruments etc. I'll check it out.
• Movie Studio

  2 answers, most recent on 10/25/2025

  using timecodes to synchronize tracks
  Hi,I occasionally use Video Deluxe (upgraded to v2025) in multicam mode.I was wondering if it was possible to synchronise tracks automatically using timecodes generated by products such as Tentacle, Deity TC-1, etc.I know that DaVinci does it, but I
• Other products

  4 answers, most recent on 3/9/2026

  RE: Video Deluxe 2026 | When I add a flag, would you open the rename bar
  @Survey123Jedi Hi I too agree it would be useful when creating DVD/Blu-ray discs, the Chapter names would be picked up by the chapter menus automatically. . . . . I use it to remind me to do something . . . . For that I use the 'old school' method -
• Movie Studio

  9 answers, most recent on 10/17/2025

  RE: can someone help me remove dog barking and a car racing up the street
  @browj2 thanks for the heads up on Soundforge Suite. I can upgrade to SLP for $178 from my old copy of SLP, but even then, for the amount of times I would use it, not worth the cost. I have e friend who has a recording studio in Belgium I could send
• Other products

  2 answers, most recent on 4/26/2026

  Downgrade Magix Vegas Pro 23 to Magix Vegas Pro 22.
  Hello. i'm posting here because after 2 weeks and 2 tickets i'm asking if it's possible to downgrade my Vegas Pro 23 version into vegas pro 22 version?   23 is unusuable. 22 looks pretty better. and i won't pay 150$ for an update to BorisFX Vegas
• Off topic

  7 answers, most recent on 6/8/2026

  RE: [Closed] Magix canceled my subscription after accepting my payment.
  @Grummulthrus I recommend you go to borisfx.com and install the free trial version of Sound Forge 2026. Then, at least, you can use the software for two weeks. I'm pretty sure, that Boris FX support will solve your problem over the next couple of
• Off topic

  163 answers, most recent on 6/12/2026

  RE: Magix support has not responded to support tickets for months
  I have today been trying to send in a submission for support activating Movie Studio 2025 Pro plugins from NewBlue and proDAD, but I can't even send it - the "email submission" form tartly reports "The support request could not be saved."   Anyone
• Movie Studio

  13 answers, most recent on 5/15/2026

  RE: MMS 2025: New AI Effects
  @johnebaker Hi John EB, Thanks for testing this. I noticed last night that I had not pressed on the Comment button for my last comment. Here are the error messages that I have had: My last test didn't work giving me the above error. I then
• Movie Studio

  2 answers, most recent on 3/24/2026

  RE: AI Speech to Text Not Working - Program Crashes
  This support article might help you: https://www.magix.info/us/support?question=281940&category=0&title=what-should-i-do-if-i-have-a-problem-with-the-magix-hub
• Other products

  One answer, on 3/21/2026

  proDAD VitaScene V5 PRO
  I have just purchased MAGIX Video deluxe 2026 Premium. I have gone through the activation for proDAD VitaScene V5 PRO which downloads but will not install. Help please.
• Off topic

  3 answers, most recent on 10/31/2025

  [Closed] Can't reinstall Vegas pro 22, No compatible products found on this PC
  I had to reinstall Vegas pro 22. The installation program deleted my Vegas pro 22. But I can't reinstall Vegas pro 22, the installer shows this message (There were no compatible products found on this computer.) I bought Vegas pro 22 on 2025 August
• Off topic

  163 answers, most recent on 6/12/2026

  RE: Magix support has not responded to support tickets for months
  @PATIENT-X In Outlook, when I click on New or Reply to an email, in the body, I see "Press Alt+i to draft with Copilot." I have a friend with a business who has his email set up using ChatGPT that uses his company information and previous
• Movie Studio

  16 answers, most recent on 4/26/2026

  RE: GL Transitions ?
  @idd-2016 I've had Spicemaster since old Adobe 6 days. @browj2 Vegas has slightly over 61 built in GL Transitions. There are more than 120 on the site. Some of the transitions on the website are basic and can be done with built in transitions in
• Movie Studio

  12 answers, most recent on 11/15/2025

  RE: Speech to text
  Many thanks for your reply. Yes I am. I do exactly as per your video, but when I click on "start analysis" I just get what you see in my screenshot 😪
• Off topic

  5 answers, most recent on 10/28/2025

  RE: Education Purchase - Still waiting!@!#
  Yes (twice), I've even tried again. I've opened a support ticket, emailed the US Shop, and verification at least 3 times. No Response, however, they accepted my payment and I have no licenses for the products I purchased. What's going on here? Very